Error Messages - How do I fix this ??

C

Cazzythom

Hello again all,

Back again :-(

For last few days my PC has been coming up with an 'ADD ON' error. The
add-on is AcroPDF.dll, so I worked out how to disable this, but the error
message still come up!

Also to follow this error, this next error comes up (before it just shuts IE
down completley):-

SysFader: IEXPORE.EXE Application Error

The instruction at "0x0508fc89" referenced memory at "0x00000044".
The memory could not be "read".

Click OK to terminate
Click CANCEL to DEBUG

But when I press CANCEL it doesn't DEBUG at all, and when I press OK it
shuts down explorer.

I hope someone can help me and tell me how to fix these problems. I have
Windows XP Home - broadband through set top box.

Regards,

Caroline x
 
T

Terry R.

The date and time was 10/10/2008 8:52 AM, and on a whim, Cazzythom
pounded out on the keyboard:
Hello again all,

Back again :-(

For last few days my PC has been coming up with an 'ADD ON' error. The
add-on is AcroPDF.dll, so I worked out how to disable this, but the error
message still come up!

Also to follow this error, this next error comes up (before it just shuts IE
down completley):-

SysFader: IEXPORE.EXE Application Error

The instruction at "0x0508fc89" referenced memory at "0x00000044".
The memory could not be "read".

Click OK to terminate
Click CANCEL to DEBUG

But when I press CANCEL it doesn't DEBUG at all, and when I press OK it
shuts down explorer.

I hope someone can help me and tell me how to fix these problems. I have
Windows XP Home - broadband through set top box.

Regards,

Caroline x
Click to expand...

Hi Caroline,

How did you "disable" it?

You could try a System Restore to a time just prior to the error (Start,
All Programs, Accessories, System Tools).

Or uninstall Acrobat Reader (Control Panel, Add/Remove Programs) and
then reinstall it (www.adobe.com). Better yet, try Foxit Reader.
http://www.foxitsoftware.com/pdf/rd_intro.php

Report back,

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
P

PA Bear [MS MVP]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
 
N

nass

Cazzythom said:
Hello again all,

Back again :-(

For last few days my PC has been coming up with an 'ADD ON' error. The
add-on is AcroPDF.dll, so I worked out how to disable this, but the error
message still come up!

Also to follow this error, this next error comes up (before it just shuts IE
down completley):-

SysFader: IEXPORE.EXE Application Error

The instruction at "0x0508fc89" referenced memory at "0x00000044".
The memory could not be "read".

Click OK to terminate
Click CANCEL to DEBUG

But when I press CANCEL it doesn't DEBUG at all, and when I press OK it
shuts down explorer.

I hope someone can help me and tell me how to fix these problems. I have
Windows XP Home - broadband through set top box.

Regards,

Caroline x
Click to expand...

Please Renable the Add-Ons then read the Info here below:
SysFader:iexplore.exe erro
http://forums.microsoft.com/msdn/sh...48&siteid=1&sb=0&d=1&at=7&ft=11&tf=0&pageid=0

Download the latest shockwave from here:
http://www.adobe.com/shockwave/download/

<user having same problem reported>
I checked my Transition Effects settings (Display Properties >
Appearance Tab > Effects... and I noticed something odd: The Fade Effect was
listed in the drop-down menu, but the check box was neither checked nor
unchecked. It's one of those half-checked check boxes, like when you select
multiple cells in Excel when some of them share a property and some don't. I
clicked it until the Fade Effect was back to checked.
</Q>
On a Windows XP SP2-based computer that has certain cumulative security
updates for Internet Explorer installed, Internet Explorer 6 may stop
responding when you try to visit a Web site
http://support.microsoft.com/kb/942367
HTH,
nass
 
C

Cazzythom

Hi Terry,

Well at 18:15 on the same day my whim, was once again solved. From your
expert advice I decided to remove ACROBAT and dowloaded FOXIT and it appears
to have FIXED IT !!! :)

Remind me to bring my whim's here again when I get a problem I can't fix !!!

Thanks so much Terry you are a true genius and I am learning so much from
you all. Oh I disable the add-on previously, by right clicking on the
short-cut of IE on my desktop and go into the programs tab, at the bottom of
this screen is a button "manage add-ons", and this is where you can enable or
diable add-ons.

again, thanks for your help, it is much appreciated.

Regards,

Caroline x
 
T

Terry R.

The date and time was 10/10/2008 10:26 AM, and on a whim, Cazzythom
pounded out on the keyboard:
Hi Terry,

Well at 18:15 on the same day my whim, was once again solved. From your
expert advice I decided to remove ACROBAT and dowloaded FOXIT and it appears
to have FIXED IT !!! :)

Remind me to bring my whim's here again when I get a problem I can't fix !!!

Thanks so much Terry you are a true genius and I am learning so much from
you all. Oh I disable the add-on previously, by right clicking on the
short-cut of IE on my desktop and go into the programs tab, at the bottom of
this screen is a button "manage add-ons", and this is where you can enable or
diable add-ons.

again, thanks for your help, it is much appreciated.

Regards,

Caroline x
Click to expand...

You're very welcome Caroline. You can bring your "whims" here anytime!

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
C

Cazzythom

Hi All, Hi PA Bear,

Thanks for the advice...I appreciate all help and tips given.

Brilliant help on here as per usual.

Many Thanks to you all,

Caroline x
 
J

JustUs

There IS a fix/solution for the "expore" runtime error (was for my
situation). I have been having that problem for a few months. All scans show
no malware, virus, or other pest issues. But in a search after a small crash
yesterday and my system desktop continually refreshing, I was able to do a
restore from a 3rd party app I use as MS System Restore was disabled by the
threat. Don't ask me how the little pest got in, cause it was a bonehead
error on my part. Anyway, I did a Google and up pops "www.Greatis.com". I ran
the "reanimator" as directed and the issue is gone. It turns out that the
runtime error is a result of virus software only removing part of the
installed files. Reanimator removed the remains and all is OK now. The main
file was located in Windows\System32 named "iexplore.exe". And yes it is
spelled correctly. The real IE executable is in Program Files ...

Hope this helps!

Don
 
G

Gerry

John

That's what the Message says if you Disable. If it doesn't work try
restarting the computer as that can often resolve a problem.

What is the Add On you are trying to disable?

BTW your link doesn't display what ever it was you wanted us to see?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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