Error when installing SP4

[Rachel]

When trying to install SP4 it stops during the
installation and gives me a message "Failed to execute
regsvr32.exe. Error code: 5." Then it quits the
installation.

Does anyone know what this means or what I should do?

 

[Dave Patrick]

Code 5 = access denied. Be sure you're logged on as local administrator.
Have all other applications shutdown including any AV

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
http://www.microsoft.com/protect.

:
| When trying to install SP4 it stops during the
| installation and gives me a message "Failed to execute
| regsvr32.exe. Error code: 5." Then it quits the
| installation.
|
| Does anyone know what this means or what I should do?