Error removing "TightVNC"

[Guest]

After scanning for spyware, I recieve the results of 1 spyware (TightVNC) on
my computer. When I chose to remove it, I recieved the error "Windows
Defender encountered an error: 0x80501001. One or more actions could not be
completed successfully."

Is this a program error, or would it be related to other software on my
computer? I uninstalled Microsoft Antispyware before installing Windows
Defender. (No other antispyware software is running on my computer or
installed.)

 

[Bill Sanderson]

As I understand this error, from a post by Mike Treit--this relates to
finding a threat in an archive--a zip file, for example. Windows Defender
can't be sure you don't need other files in the archive besides the detected
threats.

If you are not using TightVNC or have it knowingly installed, I'd check the
System Event log entries (look for source WinDefend) and delete whatever
archive it is found in--if that seems to be exclusively related to VNC.

 

[Guest]

Actually I already found out what file it was, it was actually saying the
spyware was from Sprint Virtual Assistant. Which was a wasted software to
even download from Sprint as it did nothing. I deleted the install file
(.exe) and no spyware was to be found. Though the program is supposed to
connect to Sprint.. so I do not see how it was spyware? BUT at least it
shows that WD is working.
--
T-Ony
www.hoshikaze.com

As I understand this error, from a post by Mike Treit--this relates to
finding a threat in an archive--a zip file, for example. Windows Defender
can't be sure you don't need other files in the archive besides the detected
threats.

If you are not using TightVNC or have it knowingly installed, I'd check the
System Event log entries (look for source WinDefend) and delete whatever
archive it is found in--if that seems to be exclusively related to VNC.

--

 

[Bill Sanderson]

It's possible that it was a false positive--there are some in any
antispyware, and this one is no exception.

I do wish that I had a quick, safe, way to demonstrate that real-time
protection was functional with Windows Defender--the equivalent of an Eicar
test string. Eicar is a simple ascii text string which is built-in to every
antivirus application and will trigger an alert--www.eicar.org


--

Actually I already found out what file it was, it was actually saying the
spyware was from Sprint Virtual Assistant. Which was a wasted software to
even download from Sprint as it did nothing. I deleted the install file
(.exe) and no spyware was to be found. Though the program is supposed to
connect to Sprint.. so I do not see how it was spyware? BUT at least it
shows that WD is working.