error prevents setup from continuing

[peter]

HI
I am trying to reinstall/repair an XP on a Dell Laptop.I ran the repair module
and it ran but upon restart it asked for the XP CD and proceeded to go through
the install routine picking up at "installing windows" This runs for a few
minutes and then the error message comes up
an error has been encountered that prevents setup from continuing
set up failed to install the product catalogs.this is a fatal error.The setup
log files should contain more information.
press OK to view the setup log file.
When I press OK the setup log file open but..its empty.
I installed yesterday without any problems an upgrade from 2000 to XP.I
formatted the drive and did a clean installation.Ran a few updates last nite but
not SP2.This started right after I installed Works v6.0 and upon the reboot the
error message said could not log me in and to do a repair installation.
I even went into the recovery console and ran chkdsk with the p switch...no
errors.
Tried this repair twice now and I always come back to the same problem.

any ideas??
peter

 

[Guest]

This error is the result of the catalogue (cryptographic) files being
corrupted .

Try these steps.

At the screen where the error message is displayed :

1. Press Shift - F10 to get to a DOS Prompt Screen

2. Rename the catroot and catroot2 folders by:
typing and pressing enter after each command.
Ren Catroot Catold
Ren Catroot2 Catroot2

3. Type Exit and restart the computer allowing the repair setup to restart

I hope this helps.

***************************************************************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
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merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
***************************************************************************
***

 

[peter]

I thank you for your answer.........but I must admit I got impatient and just
re-installed XP.
I tried to do this at one point and it would not even see the installation on
disk and because I was using an upgrade version It would not install.I finally
found the solution on a MS Knowledge base website relating to corrupted registry
files where I deleted certain files in Sytem32 and copied from repair to
system32.At this point the install CD saw that I had XP installed and I was able
to format the drive and reinstall XP.Good thing this was an almost empty laptop
and I was in the process of setting it up.Today I installed SP2(fingers crossed)
and the only thing that mal functioned slightly was my wireless connection.A
uninstall and reinstall of the drivers took care ot that.
I thank you again.
peter

 

[Guest]

This error is the result of the catalogue (cryptographic) files being
corrupted .

Try these steps.

At the screen where the error message is displayed :

1. Press Shift - F10 to get to a DOS Prompt Screen

2. Rename the catroot and catroot2 folders by:
typing and pressing enter after each command.
Ren Catroot Catold
Ren Catroot2 Catroot2

3. Type Exit and restart the computer allowing the repair setup to restart

I hope this helps.

***************************************************************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
***************************************************************************
***

 

[Guest]

I have the same fatal error as Peter and Christie ("failed to install product
catalogs), except I can get the full error report:

error 183
error 127
error31
error fffffdf0
system cannot find message text for message number 0xfffffdf0 in the message file for syssetup.dll
failed to install product catalog

COULD YOU PLEASE EXPLAIN HOW TO FIX THIS PROBLEM IN PLAIN ENGLISH FOR NOVICE
USER?
THANKS! ROLUFS