Error on start up


D

Dr. Indera

hello,

in an effort to make sure that i don't have spyware on my computer, i
installed spycatcher express
(http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
it said that i had 20 items that should be removed.
not thinking i removed them instead of quarantining them.
when i rebooted, i got the following 2 errors messages when i turn the
laptop on:

1. actskn43.ocx or one of its components is not correct or registered

2. crashrpt.dll is missing, corrupt or is the wrong version

i typed in actskn43.ocx in google and found the file, installed and
registered it because that's what the instructions said to do, so i don't
get that error anymore.
i found the crashrpt.dll file and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

now when i boot, i get this error:
cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i went back and found import dll and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

i still get the error

cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i'm stumped now and i don't want to make things worse then they already are,
so i'm turning to the experts for advise.
 
Ad

Advertisements

G

Guest

If you have a System Restore point for a date before you made the changes,
use System Restore.
 
D

Dr. Indera

hello,
no, i do not have a system restore point because i am low on hard drive
space, so i had to turn that feature off.


--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: If you have a System Restore point for a date before you made the changes,
: use System Restore.
:
: "Dr. Indera" wrote:
:
: > hello,
: >
: > in an effort to make sure that i don't have spyware on my computer, i
: > installed spycatcher express
: > (http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: > it said that i had 20 items that should be removed.
: > not thinking i removed them instead of quarantining them.
: > when i rebooted, i got the following 2 errors messages when i turn the
: > laptop on:
: >
: > 1. actskn43.ocx or one of its components is not correct or registered
: >
: > 2. crashrpt.dll is missing, corrupt or is the wrong version
: >
: > i typed in actskn43.ocx in google and found the file, installed and
: > registered it because that's what the instructions said to do, so i
don't
: > get that error anymore.
: > i found the crashrpt.dll file and copied it to winnt/system32
: > the instructions didn't say to register this file so i didn't
: >
: > now when i boot, i get this error:
: > cannot find import dll may be missing, corrupt or wrong version
: > file crashrpt.dll function "AddFileEx" (error 6)
: >
: > i went back and found import dll and copied it to winnt/system32
: > the instructions didn't say to register this file so i didn't
: >
: > i still get the error
: >
: > cannot find import dll may be missing, corrupt or wrong version
: > file crashrpt.dll function "AddFileEx" (error 6)
: >
: > i'm stumped now and i don't want to make things worse then they already
are,
: > so i'm turning to the experts for advise.
: >
: >
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: >
: >
 
G

Guest

I would suggest doing a repair install of Windows XP.

Good Luck

Joe

Kemco IT Professional
 
D

Dr. Indera

hi joe,

i have the xp pro cd, but i do not see an option to repair.
do you know what file i need to run or what option to select?
i don't see the license key, do you know if i need it?
if so, i'll start looking for it.

thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: I would suggest doing a repair install of Windows XP.
:
: Good Luck
:
: Joe
:
: Kemco IT Professional
:
: "Dr. Indera" wrote:
:
: > hello,
: > no, i do not have a system restore point because i am low on hard drive
: > space, so i had to turn that feature off.
: >
: >
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : > : If you have a System Restore point for a date before you made the
changes,
: > : use System Restore.
: > :
: > : "Dr. Indera" wrote:
: > :
: > : > hello,
: > : >
: > : > in an effort to make sure that i don't have spyware on my computer,
i
: > : > installed spycatcher express
: > : > (http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: > : > it said that i had 20 items that should be removed.
: > : > not thinking i removed them instead of quarantining them.
: > : > when i rebooted, i got the following 2 errors messages when i turn
the
: > : > laptop on:
: > : >
: > : > 1. actskn43.ocx or one of its components is not correct or
registered
: > : >
: > : > 2. crashrpt.dll is missing, corrupt or is the wrong version
: > : >
: > : > i typed in actskn43.ocx in google and found the file, installed and
: > : > registered it because that's what the instructions said to do, so i
: > don't
: > : > get that error anymore.
: > : > i found the crashrpt.dll file and copied it to winnt/system32
: > : > the instructions didn't say to register this file so i didn't
: > : >
: > : > now when i boot, i get this error:
: > : > cannot find import dll may be missing, corrupt or wrong version
: > : > file crashrpt.dll function "AddFileEx" (error 6)
: > : >
: > : > i went back and found import dll and copied it to winnt/system32
: > : > the instructions didn't say to register this file so i didn't
: > : >
: > : > i still get the error
: > : >
: > : > cannot find import dll may be missing, corrupt or wrong version
: > : > file crashrpt.dll function "AddFileEx" (error 6)
: > : >
: > : > i'm stumped now and i don't want to make things worse then they
already
: > are,
: > : > so i'm turning to the experts for advise.
: > : >
: > : >
: > : > --
: > : > Indera
: > : > * * * * * * * * * *
: > : > Don't just live life.
: > : > Live life well.
: > : >
: > : >
: > : >
: > : >
: >
: >
: >
 
D

Dr. Indera

hi joe,

i just remembered that i created an image less than 24 hours before i
installed that spyware software.
should i just restore the winnt folder from the image?
the reason i ask is because i created and modified a lot of files since the
image was created
and have created/sent emails, which i don't want to over write.
please advise.
thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: I would suggest doing a repair install of Windows XP.
:
: Good Luck
:
: Joe
:
: Kemco IT Professional
:
: "Dr. Indera" wrote:
:
: > hello,
: > no, i do not have a system restore point because i am low on hard drive
: > space, so i had to turn that feature off.
: >
: >
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : > : If you have a System Restore point for a date before you made the
changes,
: > : use System Restore.
: > :
: > : "Dr. Indera" wrote:
: > :
: > : > hello,
: > : >
: > : > in an effort to make sure that i don't have spyware on my computer,
i
: > : > installed spycatcher express
: > : > (http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: > : > it said that i had 20 items that should be removed.
: > : > not thinking i removed them instead of quarantining them.
: > : > when i rebooted, i got the following 2 errors messages when i turn
the
: > : > laptop on:
: > : >
: > : > 1. actskn43.ocx or one of its components is not correct or
registered
: > : >
: > : > 2. crashrpt.dll is missing, corrupt or is the wrong version
: > : >
: > : > i typed in actskn43.ocx in google and found the file, installed and
: > : > registered it because that's what the instructions said to do, so i
: > don't
: > : > get that error anymore.
: > : > i found the crashrpt.dll file and copied it to winnt/system32
: > : > the instructions didn't say to register this file so i didn't
: > : >
: > : > now when i boot, i get this error:
: > : > cannot find import dll may be missing, corrupt or wrong version
: > : > file crashrpt.dll function "AddFileEx" (error 6)
: > : >
: > : > i went back and found import dll and copied it to winnt/system32
: > : > the instructions didn't say to register this file so i didn't
: > : >
: > : > i still get the error
: > : >
: > : > cannot find import dll may be missing, corrupt or wrong version
: > : > file crashrpt.dll function "AddFileEx" (error 6)
: > : >
: > : > i'm stumped now and i don't want to make things worse then they
already
: > are,
: > : > so i'm turning to the experts for advise.
: > : >
: > : >
: > : > --
: > : > Indera
: > : > * * * * * * * * * *
: > : > Don't just live life.
: > : > Live life well.
: > : >
: > : >
: > : >
: > : >
: >
: >
: >
 
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Advertisements

W

Wesley Vogel

Dr. Indera,

Before you consider a Repair Install, you might want to consider
uninstalling SpyCatcher Express. I never even heard of it until your post.

You might want to read these from CastleCops...

SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html

http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771

I would strongly recommend getting rid of SpyCatcher Express!

I would recommend any and all of the following free programs.

Download, install, run, update and run again. They are all
good, FREE utilities. Make sure you update every program, even if you
just downloaded it. You must have the latest updates. Without updates,
you have a gun without ammo. You also need to use more than one
anti-scumware program. One program will *not* catch everything.

1) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it from
ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

2) Spybot S & D (More for the advanced user)
http://www.safer-networking.org/index.php?lang=en&page=download

3) HijackThis (More for the advanced user)
http://www.spywareinfo.com/~merijn/downloads.html

3a) HijackThis (direct download)
http://aumha.org/downloads/hijackthis.zip

4) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

5) Ad-aware SE Personal
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
D

Dr. Indera

hi wes,

oops, i forgot to say that in my other posts. i did uninstall spycatcher and
went into the registry and deleted the folders that i saw for it.
i also deleted the entries in the startup folder.

i have the software that you listed installed, except for hijack this, but
i will install it.

is there a software package that will point out entries in the registry that
are from software that has been uninstalled?

i will read the links about spycatcher. thank you. i get the feeling that
they don't contain anything positive about the software.
if so, that's scary because i read about spycatcher in the computer shopper
magazine and they said they picked it and removed spybot for their list of
50 downloads.

when i resolve this, i will post back.

thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: Dr. Indera,
:
: Before you consider a Repair Install, you might want to consider
: uninstalling SpyCatcher Express. I never even heard of it until your
post.
:
: You might want to read these from CastleCops...
:
: SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
: http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html
:
:
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
:
: I would strongly recommend getting rid of SpyCatcher Express!
:
: I would recommend any and all of the following free programs.
:
: Download, install, run, update and run again. They are all
: good, FREE utilities. Make sure you update every program, even if you
: just downloaded it. You must have the latest updates. Without updates,
: you have a gun without ammo. You also need to use more than one
: anti-scumware program. One program will *not* catch everything.
:
: 1) SpywareBlaster
: [[SpywareBlaster doesn't scan and clean for spyware - it prevents it from
: ever being installed.
: The most important step you can take is to secure your system. And
: SpywareBlaster is the most powerful protection program available.]]
: http://www.javacoolsoftware.com/spywareblaster.html
:
: 2) Spybot S & D (More for the advanced user)
: http://www.safer-networking.org/index.php?lang=en&page=download
:
: 3) HijackThis (More for the advanced user)
: http://www.spywareinfo.com/~merijn/downloads.html
:
: 3a) HijackThis (direct download)
: http://aumha.org/downloads/hijackthis.zip
:
: 4) Bazooka Adware and Spyware Scanner v1.13
: http://www.kephyr.com/spywarescanner/index.html?source=appvisit
:
: 5) Ad-aware SE Personal
: http://www.lavasoft.de/support/download/
:
: --
: Hope this helps. Let us know.
:
: Wes
: MS-MVP Windows Shell/User
:
: In : Dr. Indera <[email protected]> hunted and pecked:
: > hi joe,
: >
: > i just remembered that i created an image less than 24 hours before i
: > installed that spyware software.
: > should i just restore the winnt folder from the image?
: > the reason i ask is because i created and modified a lot of files since
: > the image was created
: > and have created/sent emails, which i don't want to over write.
: > please advise.
: > thank you.
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : >> I would suggest doing a repair install of Windows XP.
: >>
: >> Good Luck
: >>
: >> Joe
: >>
: >> Kemco IT Professional
: >>
: >> "Dr. Indera" wrote:
: >>
: >>> hello,
: >>> no, i do not have a system restore point because i am low on hard
drive
: >>> space, so i had to turn that feature off.
: >>>
: >>>
: >>> --
: >>> Indera
: >>> * * * * * * * * * *
: >>> Don't just live life.
: >>> Live life well.
: >>>
: >>>
: >>> : >>>> If you have a System Restore point for a date before you made the
: >>>> changes, use System Restore.
: >>>>
: >>>> "Dr. Indera" wrote:
: >>>>
: >>>>> hello,
: >>>>>
: >>>>> in an effort to make sure that i don't have spyware on my computer,
i
: >>>>> installed spycatcher express
: >>>>> (http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: >>>>> it said that i had 20 items that should be removed.
: >>>>> not thinking i removed them instead of quarantining them.
: >>>>> when i rebooted, i got the following 2 errors messages when i turn
the
: >>>>> laptop on:
: >>>>>
: >>>>> 1. actskn43.ocx or one of its components is not correct or
registered
: >>>>>
: >>>>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>>>>
: >>>>> i typed in actskn43.ocx in google and found the file, installed and
: >>>>> registered it because that's what the instructions said to do, so i
: >>>>> don't get that error anymore.
: >>>>> i found the crashrpt.dll file and copied it to winnt/system32
: >>>>> the instructions didn't say to register this file so i didn't
: >>>>>
: >>>>> now when i boot, i get this error:
: >>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>
: >>>>> i went back and found import dll and copied it to winnt/system32
: >>>>> the instructions didn't say to register this file so i didn't
: >>>>>
: >>>>> i still get the error
: >>>>>
: >>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>
: >>>>> i'm stumped now and i don't want to make things worse then they
: >>>>> already are, so i'm turning to the experts for advise.
: >>>>>
: >>>>>
: >>>>> --
: >>>>> Indera
: >>>>> * * * * * * * * * *
: >>>>> Don't just live life.
: >>>>> Live life well.
:
 
W

Wesley Vogel

Dr. Indera,
1. actskn43.ocx or one of its components is not correct or registered

actskn43.ocx doesn't seem to be malicious and is also not a Microsoft file.

What program is complaining?
2. crashrpt.dll is missing, corrupt or is the wrong version

"The CrashRpt.DLL works like the new Dr. Watson utility that ships with XP."

CrashRpt.DLL does not seem to be a Microsoft file either.

Sounds like something I'd get rid of. Why you'd need another program trying
to fight Dr. Watson is beyond me. ;-)

What program is complaining?
import.dll

import.dll is not a Microsoft file either.

What program is complaining?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Dr. Indera said:
hi wes,

oops, i forgot to say that in my other posts. i did uninstall spycatcher
and went into the registry and deleted the folders that i saw for it.
i also deleted the entries in the startup folder.

i have the software that you listed installed, except for hijack this,
but i will install it.

is there a software package that will point out entries in the registry
that are from software that has been uninstalled?

i will read the links about spycatcher. thank you. i get the feeling that
they don't contain anything positive about the software.
if so, that's scary because i read about spycatcher in the computer
shopper magazine and they said they picked it and removed spybot for
their list of 50 downloads.

when i resolve this, i will post back.

thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


Wesley Vogel said:
Dr. Indera,

Before you consider a Repair Install, you might want to consider
uninstalling SpyCatcher Express. I never even heard of it until your
post.

You might want to read these from CastleCops...

SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
I would strongly recommend getting rid of SpyCatcher Express!

I would recommend any and all of the following free programs.

Download, install, run, update and run again. They are all
good, FREE utilities. Make sure you update every program, even if you
just downloaded it. You must have the latest updates. Without updates,
you have a gun without ammo. You also need to use more than one
anti-scumware program. One program will *not* catch everything.

1) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it from
ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

2) Spybot S & D (More for the advanced user)
http://www.safer-networking.org/index.php?lang=en&page=download

3) HijackThis (More for the advanced user)
http://www.spywareinfo.com/~merijn/downloads.html

3a) HijackThis (direct download)
http://aumha.org/downloads/hijackthis.zip

4) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

5) Ad-aware SE Personal
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Dr. Indera said:
hi joe,

i just remembered that i created an image less than 24 hours before i
installed that spyware software.
should i just restore the winnt folder from the image?
the reason i ask is because i created and modified a lot of files since
the image was created
and have created/sent emails, which i don't want to over write.
please advise.
thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


I would suggest doing a repair install of Windows XP.

Good Luck

Joe

Kemco IT Professional

:

hello,
no, i do not have a system restore point because i am low on hard
drive space, so i had to turn that feature off.


--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


If you have a System Restore point for a date before you made the
changes, use System Restore.

:

hello,

in an effort to make sure that i don't have spyware on my computer,
i installed spycatcher express
(http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
it said that i had 20 items that should be removed.
not thinking i removed them instead of quarantining them.
when i rebooted, i got the following 2 errors messages when i turn
the laptop on:

1. actskn43.ocx or one of its components is not correct or
registered

2. crashrpt.dll is missing, corrupt or is the wrong version

i typed in actskn43.ocx in google and found the file, installed and
registered it because that's what the instructions said to do, so i
don't get that error anymore.
i found the crashrpt.dll file and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

now when i boot, i get this error:
cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i went back and found import dll and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

i still get the error

cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i'm stumped now and i don't want to make things worse then they
already are, so i'm turning to the experts for advise.


--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.
 
D

Dr. Indera

hi wes,

i have no idea what program(s) these files belong to.
i've opened the majority of software that i have installed and they seem to
be fine.
i will do a search to see if anything comes up.
stay tuned.
thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: Dr. Indera,
:
: > 1. actskn43.ocx or one of its components is not correct or registered
:
: actskn43.ocx doesn't seem to be malicious and is also not a Microsoft
file.
:
: What program is complaining?
:
: > 2. crashrpt.dll is missing, corrupt or is the wrong version
:
: "The CrashRpt.DLL works like the new Dr. Watson utility that ships with
XP."
:
: CrashRpt.DLL does not seem to be a Microsoft file either.
:
: Sounds like something I'd get rid of. Why you'd need another program
trying
: to fight Dr. Watson is beyond me. ;-)
:
: What program is complaining?
:
: > import.dll
:
: import.dll is not a Microsoft file either.
:
: What program is complaining?
:
: --
: Hope this helps. Let us know.
:
: Wes
: MS-MVP Windows Shell/User
:
: In : Dr. Indera <[email protected]> hunted and pecked:
: > hi wes,
: >
: > oops, i forgot to say that in my other posts. i did uninstall spycatcher
: > and went into the registry and deleted the folders that i saw for it.
: > i also deleted the entries in the startup folder.
: >
: > i have the software that you listed installed, except for hijack this,
: > but i will install it.
: >
: > is there a software package that will point out entries in the registry
: > that are from software that has been uninstalled?
: >
: > i will read the links about spycatcher. thank you. i get the feeling
that
: > they don't contain anything positive about the software.
: > if so, that's scary because i read about spycatcher in the computer
: > shopper magazine and they said they picked it and removed spybot for
: > their list of 50 downloads.
: >
: > when i resolve this, i will post back.
: >
: > thank you.
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : >> Dr. Indera,
: >>
: >> Before you consider a Repair Install, you might want to consider
: >> uninstalling SpyCatcher Express. I never even heard of it until your
: >> post.
: >>
: >> You might want to read these from CastleCops...
: >>
: >> SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
: >>
http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html
: >>
: >>
: >
:
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
: >>
: >> I would strongly recommend getting rid of SpyCatcher Express!
: >>
: >> I would recommend any and all of the following free programs.
: >>
: >> Download, install, run, update and run again. They are all
: >> good, FREE utilities. Make sure you update every program, even if you
: >> just downloaded it. You must have the latest updates. Without
updates,
: >> you have a gun without ammo. You also need to use more than one
: >> anti-scumware program. One program will *not* catch everything.
: >>
: >> 1) SpywareBlaster
: >> [[SpywareBlaster doesn't scan and clean for spyware - it prevents it
from
: >> ever being installed.
: >> The most important step you can take is to secure your system. And
: >> SpywareBlaster is the most powerful protection program available.]]
: >> http://www.javacoolsoftware.com/spywareblaster.html
: >>
: >> 2) Spybot S & D (More for the advanced user)
: >> http://www.safer-networking.org/index.php?lang=en&page=download
: >>
: >> 3) HijackThis (More for the advanced user)
: >> http://www.spywareinfo.com/~merijn/downloads.html
: >>
: >> 3a) HijackThis (direct download)
: >> http://aumha.org/downloads/hijackthis.zip
: >>
: >> 4) Bazooka Adware and Spyware Scanner v1.13
: >> http://www.kephyr.com/spywarescanner/index.html?source=appvisit
: >>
: >> 5) Ad-aware SE Personal
: >> http://www.lavasoft.de/support/download/
: >>
: >> --
: >> Hope this helps. Let us know.
: >>
: >> Wes
: >> MS-MVP Windows Shell/User
: >>
: >> In : >> Dr. Indera <[email protected]> hunted and pecked:
: >>> hi joe,
: >>>
: >>> i just remembered that i created an image less than 24 hours before i
: >>> installed that spyware software.
: >>> should i just restore the winnt folder from the image?
: >>> the reason i ask is because i created and modified a lot of files
since
: >>> the image was created
: >>> and have created/sent emails, which i don't want to over write.
: >>> please advise.
: >>> thank you.
: >>> --
: >>> Indera
: >>> * * * * * * * * * *
: >>> Don't just live life.
: >>> Live life well.
: >>>
: >>>
: >>> : >>>> I would suggest doing a repair install of Windows XP.
: >>>>
: >>>> Good Luck
: >>>>
: >>>> Joe
: >>>>
: >>>> Kemco IT Professional
: >>>>
: >>>> "Dr. Indera" wrote:
: >>>>
: >>>>> hello,
: >>>>> no, i do not have a system restore point because i am low on hard
: >>>>> drive space, so i had to turn that feature off.
: >>>>>
: >>>>>
: >>>>> --
: >>>>> Indera
: >>>>> * * * * * * * * * *
: >>>>> Don't just live life.
: >>>>> Live life well.
: >>>>>
: >>>>>
: >>>>> : >>>>>> If you have a System Restore point for a date before you made the
: >>>>>> changes, use System Restore.
: >>>>>>
: >>>>>> "Dr. Indera" wrote:
: >>>>>>
: >>>>>>> hello,
: >>>>>>>
: >>>>>>> in an effort to make sure that i don't have spyware on my
computer,
: >>>>>>> i installed spycatcher express
: >>>>>>> (http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: >>>>>>> it said that i had 20 items that should be removed.
: >>>>>>> not thinking i removed them instead of quarantining them.
: >>>>>>> when i rebooted, i got the following 2 errors messages when i turn
: >>>>>>> the laptop on:
: >>>>>>>
: >>>>>>> 1. actskn43.ocx or one of its components is not correct or
: >>>>>>> registered
: >>>>>>>
: >>>>>>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>>>>>>
: >>>>>>> i typed in actskn43.ocx in google and found the file, installed
and
: >>>>>>> registered it because that's what the instructions said to do, so
i
: >>>>>>> don't get that error anymore.
: >>>>>>> i found the crashrpt.dll file and copied it to winnt/system32
: >>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>
: >>>>>>> now when i boot, i get this error:
: >>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>
: >>>>>>> i went back and found import dll and copied it to winnt/system32
: >>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>
: >>>>>>> i still get the error
: >>>>>>>
: >>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>
: >>>>>>> i'm stumped now and i don't want to make things worse then they
: >>>>>>> already are, so i'm turning to the experts for advise.
: >>>>>>>
: >>>>>>>
: >>>>>>> --
: >>>>>>> Indera
: >>>>>>> * * * * * * * * * *
: >>>>>>> Don't just live life.
: >>>>>>> Live life well.
:
 
W

Wesley Vogel

Keep having fun, Doc. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Dr. Indera said:
hi wes,

i have no idea what program(s) these files belong to.
i've opened the majority of software that i have installed and they seem
to be fine.
i will do a search to see if anything comes up.
stay tuned.
thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


Wesley Vogel said:
Dr. Indera,


actskn43.ocx doesn't seem to be malicious and is also not a Microsoft
file.

What program is complaining?


"The CrashRpt.DLL works like the new Dr. Watson utility that ships with
XP."

CrashRpt.DLL does not seem to be a Microsoft file either.

Sounds like something I'd get rid of. Why you'd need another program
trying to fight Dr. Watson is beyond me. ;-)

What program is complaining?


import.dll is not a Microsoft file either.

What program is complaining?

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
I would strongly recommend getting rid of SpyCatcher Express!

I would recommend any and all of the following free programs.

Download, install, run, update and run again. They are all
good, FREE utilities. Make sure you update every program, even if you
just downloaded it. You must have the latest updates. Without
updates, you have a gun without ammo. You also need to use more than
one anti-scumware program. One program will *not* catch everything.

1) SpywareBlaster
[[SpywareBlaster doesn't scan and clean for spyware - it prevents it
from ever being installed.
The most important step you can take is to secure your system. And
SpywareBlaster is the most powerful protection program available.]]
http://www.javacoolsoftware.com/spywareblaster.html

2) Spybot S & D (More for the advanced user)
http://www.safer-networking.org/index.php?lang=en&page=download

3) HijackThis (More for the advanced user)
http://www.spywareinfo.com/~merijn/downloads.html

3a) HijackThis (direct download)
http://aumha.org/downloads/hijackthis.zip

4) Bazooka Adware and Spyware Scanner v1.13
http://www.kephyr.com/spywarescanner/index.html?source=appvisit

5) Ad-aware SE Personal
http://www.lavasoft.de/support/download/

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In Dr. Indera <[email protected]> hunted and pecked:
hi joe,

i just remembered that i created an image less than 24 hours before i
installed that spyware software.
should i just restore the winnt folder from the image?
the reason i ask is because i created and modified a lot of files
since the image was created
and have created/sent emails, which i don't want to over write.
please advise.
thank you.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


I would suggest doing a repair install of Windows XP.

Good Luck

Joe

Kemco IT Professional

:

hello,
no, i do not have a system restore point because i am low on hard
drive space, so i had to turn that feature off.


--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


If you have a System Restore point for a date before you made the
changes, use System Restore.

:

hello,

in an effort to make sure that i don't have spyware on my
computer, i installed spycatcher express
(http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
it said that i had 20 items that should be removed.
not thinking i removed them instead of quarantining them.
when i rebooted, i got the following 2 errors messages when i turn
the laptop on:

1. actskn43.ocx or one of its components is not correct or
registered

2. crashrpt.dll is missing, corrupt or is the wrong version

i typed in actskn43.ocx in google and found the file, installed
and registered it because that's what the instructions said to
do, so i don't get that error anymore.
i found the crashrpt.dll file and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

now when i boot, i get this error:
cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i went back and found import dll and copied it to winnt/system32
the instructions didn't say to register this file so i didn't

i still get the error

cannot find import dll may be missing, corrupt or wrong version
file crashrpt.dll function "AddFileEx" (error 6)

i'm stumped now and i don't want to make things worse then they
already are, so i'm turning to the experts for advise.


--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.
 
Ad

Advertisements

D

Dr. Indera

it's not fun wes. for the first time ever, i have a problem that i can't
resolve.

--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.


: Keep having fun, Doc. ;-)
:
: --
: Hope this helps. Let us know.
:
: Wes
: MS-MVP Windows Shell/User
:
: In : Dr. Indera <[email protected]> hunted and pecked:
: > hi wes,
: >
: > i have no idea what program(s) these files belong to.
: > i've opened the majority of software that i have installed and they seem
: > to be fine.
: > i will do a search to see if anything comes up.
: > stay tuned.
: > thank you.
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : >> Dr. Indera,
: >>
: >>> 1. actskn43.ocx or one of its components is not correct or registered
: >>
: >> actskn43.ocx doesn't seem to be malicious and is also not a Microsoft
: >> file.
: >>
: >> What program is complaining?
: >>
: >>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>
: >> "The CrashRpt.DLL works like the new Dr. Watson utility that ships with
: >> XP."
: >>
: >> CrashRpt.DLL does not seem to be a Microsoft file either.
: >>
: >> Sounds like something I'd get rid of. Why you'd need another program
: >> trying to fight Dr. Watson is beyond me. ;-)
: >>
: >> What program is complaining?
: >>
: >>> import.dll
: >>
: >> import.dll is not a Microsoft file either.
: >>
: >> What program is complaining?
: >>
: >> --
: >> Hope this helps. Let us know.
: >>
: >> Wes
: >> MS-MVP Windows Shell/User
: >>
: >> In : >> Dr. Indera <[email protected]> hunted and pecked:
: >>> hi wes,
: >>>
: >>> oops, i forgot to say that in my other posts. i did uninstall
spycatcher
: >>> and went into the registry and deleted the folders that i saw for it.
: >>> i also deleted the entries in the startup folder.
: >>>
: >>> i have the software that you listed installed, except for hijack
this,
: >>> but i will install it.
: >>>
: >>> is there a software package that will point out entries in the
registry
: >>> that are from software that has been uninstalled?
: >>>
: >>> i will read the links about spycatcher. thank you. i get the feeling
: >>> that they don't contain anything positive about the software.
: >>> if so, that's scary because i read about spycatcher in the computer
: >>> shopper magazine and they said they picked it and removed spybot for
: >>> their list of 50 downloads.
: >>>
: >>> when i resolve this, i will post back.
: >>>
: >>> thank you.
: >>> --
: >>> Indera
: >>> * * * * * * * * * *
: >>> Don't just live life.
: >>> Live life well.
: >>>
: >>>
: >>> : >>>> Dr. Indera,
: >>>>
: >>>> Before you consider a Repair Install, you might want to consider
: >>>> uninstalling SpyCatcher Express. I never even heard of it until your
: >>>> post.
: >>>>
: >>>> You might want to read these from CastleCops...
: >>>>
: >>>> SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
: >>>>
: >
http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html
: >>>>
: >>>>
: >>>
: >>
: >
:
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
: >>>>
: >>>> I would strongly recommend getting rid of SpyCatcher Express!
: >>>>
: >>>> I would recommend any and all of the following free programs.
: >>>>
: >>>> Download, install, run, update and run again. They are all
: >>>> good, FREE utilities. Make sure you update every program, even if
you
: >>>> just downloaded it. You must have the latest updates. Without
: >>>> updates, you have a gun without ammo. You also need to use more than
: >>>> one anti-scumware program. One program will *not* catch everything.
: >>>>
: >>>> 1) SpywareBlaster
: >>>> [[SpywareBlaster doesn't scan and clean for spyware - it prevents it
: >>>> from ever being installed.
: >>>> The most important step you can take is to secure your system. And
: >>>> SpywareBlaster is the most powerful protection program available.]]
: >>>> http://www.javacoolsoftware.com/spywareblaster.html
: >>>>
: >>>> 2) Spybot S & D (More for the advanced user)
: >>>> http://www.safer-networking.org/index.php?lang=en&page=download
: >>>>
: >>>> 3) HijackThis (More for the advanced user)
: >>>> http://www.spywareinfo.com/~merijn/downloads.html
: >>>>
: >>>> 3a) HijackThis (direct download)
: >>>> http://aumha.org/downloads/hijackthis.zip
: >>>>
: >>>> 4) Bazooka Adware and Spyware Scanner v1.13
: >>>> http://www.kephyr.com/spywarescanner/index.html?source=appvisit
: >>>>
: >>>> 5) Ad-aware SE Personal
: >>>> http://www.lavasoft.de/support/download/
: >>>>
: >>>> --
: >>>> Hope this helps. Let us know.
: >>>>
: >>>> Wes
: >>>> MS-MVP Windows Shell/User
: >>>>
: >>>> In : >>>> Dr. Indera <[email protected]> hunted and pecked:
: >>>>> hi joe,
: >>>>>
: >>>>> i just remembered that i created an image less than 24 hours before
i
: >>>>> installed that spyware software.
: >>>>> should i just restore the winnt folder from the image?
: >>>>> the reason i ask is because i created and modified a lot of files
: >>>>> since the image was created
: >>>>> and have created/sent emails, which i don't want to over write.
: >>>>> please advise.
: >>>>> thank you.
: >>>>> --
: >>>>> Indera
: >>>>> * * * * * * * * * *
: >>>>> Don't just live life.
: >>>>> Live life well.
: >>>>>
: >>>>>
: >>>>> : >>>>>> I would suggest doing a repair install of Windows XP.
: >>>>>>
: >>>>>> Good Luck
: >>>>>>
: >>>>>> Joe
: >>>>>>
: >>>>>> Kemco IT Professional
: >>>>>>
: >>>>>> "Dr. Indera" wrote:
: >>>>>>
: >>>>>>> hello,
: >>>>>>> no, i do not have a system restore point because i am low on hard
: >>>>>>> drive space, so i had to turn that feature off.
: >>>>>>>
: >>>>>>>
: >>>>>>> --
: >>>>>>> Indera
: >>>>>>> * * * * * * * * * *
: >>>>>>> Don't just live life.
: >>>>>>> Live life well.
: >>>>>>>
: >>>>>>>
: >>>>>>> : >>>>>>>> If you have a System Restore point for a date before you made the
: >>>>>>>> changes, use System Restore.
: >>>>>>>>
: >>>>>>>> "Dr. Indera" wrote:
: >>>>>>>>
: >>>>>>>>> hello,
: >>>>>>>>>
: >>>>>>>>> in an effort to make sure that i don't have spyware on my
: >>>>>>>>> computer, i installed spycatcher express
: >>>>>>>>>
(http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: >>>>>>>>> it said that i had 20 items that should be removed.
: >>>>>>>>> not thinking i removed them instead of quarantining them.
: >>>>>>>>> when i rebooted, i got the following 2 errors messages when i
turn
: >>>>>>>>> the laptop on:
: >>>>>>>>>
: >>>>>>>>> 1. actskn43.ocx or one of its components is not correct or
: >>>>>>>>> registered
: >>>>>>>>>
: >>>>>>>>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>>>>>>>>
: >>>>>>>>> i typed in actskn43.ocx in google and found the file, installed
: >>>>>>>>> and registered it because that's what the instructions said to
: >>>>>>>>> do, so i don't get that error anymore.
: >>>>>>>>> i found the crashrpt.dll file and copied it to winnt/system32
: >>>>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>>>
: >>>>>>>>> now when i boot, i get this error:
: >>>>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>>>
: >>>>>>>>> i went back and found import dll and copied it to winnt/system32
: >>>>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>>>
: >>>>>>>>> i still get the error
: >>>>>>>>>
: >>>>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>>>
: >>>>>>>>> i'm stumped now and i don't want to make things worse then they
: >>>>>>>>> already are, so i'm turning to the experts for advise.
: >>>>>>>>>
: >>>>>>>>>
: >>>>>>>>> --
: >>>>>>>>> Indera
: >>>>>>>>> * * * * * * * * * *
: >>>>>>>>> Don't just live life.
: >>>>>>>>> Live life well.
:
 

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