it's not fun wes. for the first time ever, i have a problem that i can't
resolve.
--
Indera
* * * * * * * * * *
Don't just live life.
Live life well.
: Keep having fun, Doc. ;-)
:
: --
: Hope this helps. Let us know.
:
: Wes
: MS-MVP Windows Shell/User
:
: In : Dr. Indera <
[email protected]> hunted and pecked:
: > hi wes,
: >
: > i have no idea what program(s) these files belong to.
: > i've opened the majority of software that i have installed and they seem
: > to be fine.
: > i will do a search to see if anything comes up.
: > stay tuned.
: > thank you.
: > --
: > Indera
: > * * * * * * * * * *
: > Don't just live life.
: > Live life well.
: >
: >
: > : >> Dr. Indera,
: >>
: >>> 1. actskn43.ocx or one of its components is not correct or registered
: >>
: >> actskn43.ocx doesn't seem to be malicious and is also not a Microsoft
: >> file.
: >>
: >> What program is complaining?
: >>
: >>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>
: >> "The CrashRpt.DLL works like the new Dr. Watson utility that ships with
: >> XP."
: >>
: >> CrashRpt.DLL does not seem to be a Microsoft file either.
: >>
: >> Sounds like something I'd get rid of. Why you'd need another program
: >> trying to fight Dr. Watson is beyond me. ;-)
: >>
: >> What program is complaining?
: >>
: >>> import.dll
: >>
: >> import.dll is not a Microsoft file either.
: >>
: >> What program is complaining?
: >>
: >> --
: >> Hope this helps. Let us know.
: >>
: >> Wes
: >> MS-MVP Windows Shell/User
: >>
: >> In : >> Dr. Indera <
[email protected]> hunted and pecked:
: >>> hi wes,
: >>>
: >>> oops, i forgot to say that in my other posts. i did uninstall
spycatcher
: >>> and went into the registry and deleted the folders that i saw for it.
: >>> i also deleted the entries in the startup folder.
: >>>
: >>> i have the software that you listed installed, except for hijack
this,
: >>> but i will install it.
: >>>
: >>> is there a software package that will point out entries in the
registry
: >>> that are from software that has been uninstalled?
: >>>
: >>> i will read the links about spycatcher. thank you. i get the feeling
: >>> that they don't contain anything positive about the software.
: >>> if so, that's scary because i read about spycatcher in the computer
: >>> shopper magazine and they said they picked it and removed spybot for
: >>> their list of 50 downloads.
: >>>
: >>> when i resolve this, i will post back.
: >>>
: >>> thank you.
: >>> --
: >>> Indera
: >>> * * * * * * * * * *
: >>> Don't just live life.
: >>> Live life well.
: >>>
: >>>
: >>> : >>>> Dr. Indera,
: >>>>
: >>>> Before you consider a Repair Install, you might want to consider
: >>>> uninstalling SpyCatcher Express. I never even heard of it until your
: >>>> post.
: >>>>
: >>>> You might want to read these from CastleCops...
: >>>>
: >>>> SPYWARE IN SpyCatcher Express 2006 4.0.4 ? (Score: 1)
: >>>>
: >
http://castlecops.com/a6380-SPYWARE_IN_SpyCatcher_Express_2006_4_0_4.html
: >>>>
: >>>>
: >>>
: >>
: >
:
http://castlecops.com/modules.php?n...71&sid=6380&pid=1770&mode=&order=&thold=#1771
: >>>>
: >>>> I would strongly recommend getting rid of SpyCatcher Express!
: >>>>
: >>>> I would recommend any and all of the following free programs.
: >>>>
: >>>> Download, install, run, update and run again. They are all
: >>>> good, FREE utilities. Make sure you update every program, even if
you
: >>>> just downloaded it. You must have the latest updates. Without
: >>>> updates, you have a gun without ammo. You also need to use more than
: >>>> one anti-scumware program. One program will *not* catch everything.
: >>>>
: >>>> 1) SpywareBlaster
: >>>> [[SpywareBlaster doesn't scan and clean for spyware - it prevents it
: >>>> from ever being installed.
: >>>> The most important step you can take is to secure your system. And
: >>>> SpywareBlaster is the most powerful protection program available.]]
: >>>>
http://www.javacoolsoftware.com/spywareblaster.html
: >>>>
: >>>> 2) Spybot S & D (More for the advanced user)
: >>>>
http://www.safer-networking.org/index.php?lang=en&page=download
: >>>>
: >>>> 3) HijackThis (More for the advanced user)
: >>>>
http://www.spywareinfo.com/~merijn/downloads.html
: >>>>
: >>>> 3a) HijackThis (direct download)
: >>>>
http://aumha.org/downloads/hijackthis.zip
: >>>>
: >>>> 4) Bazooka Adware and Spyware Scanner v1.13
: >>>>
http://www.kephyr.com/spywarescanner/index.html?source=appvisit
: >>>>
: >>>> 5) Ad-aware SE Personal
: >>>>
http://www.lavasoft.de/support/download/
: >>>>
: >>>> --
: >>>> Hope this helps. Let us know.
: >>>>
: >>>> Wes
: >>>> MS-MVP Windows Shell/User
: >>>>
: >>>> In : >>>> Dr. Indera <
[email protected]> hunted and pecked:
: >>>>> hi joe,
: >>>>>
: >>>>> i just remembered that i created an image less than 24 hours before
i
: >>>>> installed that spyware software.
: >>>>> should i just restore the winnt folder from the image?
: >>>>> the reason i ask is because i created and modified a lot of files
: >>>>> since the image was created
: >>>>> and have created/sent emails, which i don't want to over write.
: >>>>> please advise.
: >>>>> thank you.
: >>>>> --
: >>>>> Indera
: >>>>> * * * * * * * * * *
: >>>>> Don't just live life.
: >>>>> Live life well.
: >>>>>
: >>>>>
: >>>>> : >>>>>> I would suggest doing a repair install of Windows XP.
: >>>>>>
: >>>>>> Good Luck
: >>>>>>
: >>>>>> Joe
: >>>>>>
: >>>>>> Kemco IT Professional
: >>>>>>
: >>>>>> "Dr. Indera" wrote:
: >>>>>>
: >>>>>>> hello,
: >>>>>>> no, i do not have a system restore point because i am low on hard
: >>>>>>> drive space, so i had to turn that feature off.
: >>>>>>>
: >>>>>>>
: >>>>>>> --
: >>>>>>> Indera
: >>>>>>> * * * * * * * * * *
: >>>>>>> Don't just live life.
: >>>>>>> Live life well.
: >>>>>>>
: >>>>>>>
: >>>>>>> : >>>>>>>> If you have a System Restore point for a date before you made the
: >>>>>>>> changes, use System Restore.
: >>>>>>>>
: >>>>>>>> "Dr. Indera" wrote:
: >>>>>>>>
: >>>>>>>>> hello,
: >>>>>>>>>
: >>>>>>>>> in an effort to make sure that i don't have spyware on my
: >>>>>>>>> computer, i installed spycatcher express
: >>>>>>>>>
(
http://www.tenebril.com/consumer/spyware/spycatcher-express.php)
: >>>>>>>>> it said that i had 20 items that should be removed.
: >>>>>>>>> not thinking i removed them instead of quarantining them.
: >>>>>>>>> when i rebooted, i got the following 2 errors messages when i
turn
: >>>>>>>>> the laptop on:
: >>>>>>>>>
: >>>>>>>>> 1. actskn43.ocx or one of its components is not correct or
: >>>>>>>>> registered
: >>>>>>>>>
: >>>>>>>>> 2. crashrpt.dll is missing, corrupt or is the wrong version
: >>>>>>>>>
: >>>>>>>>> i typed in actskn43.ocx in google and found the file, installed
: >>>>>>>>> and registered it because that's what the instructions said to
: >>>>>>>>> do, so i don't get that error anymore.
: >>>>>>>>> i found the crashrpt.dll file and copied it to winnt/system32
: >>>>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>>>
: >>>>>>>>> now when i boot, i get this error:
: >>>>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>>>
: >>>>>>>>> i went back and found import dll and copied it to winnt/system32
: >>>>>>>>> the instructions didn't say to register this file so i didn't
: >>>>>>>>>
: >>>>>>>>> i still get the error
: >>>>>>>>>
: >>>>>>>>> cannot find import dll may be missing, corrupt or wrong version
: >>>>>>>>> file crashrpt.dll function "AddFileEx" (error 6)
: >>>>>>>>>
: >>>>>>>>> i'm stumped now and i don't want to make things worse then they
: >>>>>>>>> already are, so i'm turning to the experts for advise.
: >>>>>>>>>
: >>>>>>>>>
: >>>>>>>>> --
: >>>>>>>>> Indera
: >>>>>>>>> * * * * * * * * * *
: >>>>>>>>> Don't just live life.
: >>>>>>>>> Live life well.
:
