Error Message

[Guest]

Attempting to access System Restore (Accessories > System Tools > System

Restore) generates the following message:

An exception occurred while trying to run "Shell32.dll,Control_RunDLL
sysdm.cpl,,4"

i cant set restore points nor can i restore system if theres a problem ive
ran 4 different viruscans and ran 2 adawares and nothing Help

HELP ive tried everything

 

[Kelly]

Suggestions:

1. Insert the Windows XP CD
2. Click Start/Run and type:
"rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf"

System Restore core files should be reinstalled.

Alternately, you may also open Windows Explorer, navigate to
"C:\Windows\Inf" folder and right-click sr.inf (choose Install)

Added info:

What is System Restore and how it works:
http://www.rselby.net/xpsr.htm#sr

System Restore Issues Discussed Here:
http://www.kellys-korner-xp.com/xp_restore.htm

Troubleshooting System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q302796&

System Restore by Anshul Rawat [MS]
http://microsoft.com/technet/itcommunity/newsgroups/faqsrwxp.asp

HOW TO: Start the System Restore Tool from a Command Prompt in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[JAyL]

http://support.microsoft.com/default.aspx?scid=kb;en-us;302796&FR=1&PA=1&SD=HSCH

That microsoft knowledge base article includes 10 aditional links for
articles about system restore in the knowledge base that applies to xp home
and pro editions.