Error message

[Tim Cunningham]

I would like to state at the beginning that the computer
works OK. However, what happens is becoming very annoying
indeed.
WHEN I start up the PC a dialog box appears
entitled "Mcagent.exe - No Disk" or "MSoffice.exe - No
disk". It asks me to load a disc (which of course i have
not got because it is McAffee Virusscan ONLINE) it
provides some sort of path... device\Harddisk3\DR20 or
device\Harddisk1\DR12. It also has three buttons to
choose from cancel,try again or continue . When i press
any button (even the close button) it goes away and never
bothers me again until I bootup again of course. How do I
get rid of this error message? Has anyone else had same
problem?
My OS is windows XP plus SP2 but I've had the problem
since I bought PC in June - without SP2
Regards Tim Cunningham

 

[Rock]

I would like to state at the beginning that the computer
works OK. However, what happens is becoming very annoying
indeed.
WHEN I start up the PC a dialog box appears
entitled "Mcagent.exe - No Disk" or "MSoffice.exe - No
disk". It asks me to load a disc (which of course i have
not got because it is McAffee Virusscan ONLINE) it
provides some sort of path... device\Harddisk3\DR20 or
device\Harddisk1\DR12. It also has three buttons to
choose from cancel,try again or continue . When i press
any button (even the close button) it goes away and never
bothers me again until I bootup again of course. How do I
get rid of this error message? Has anyone else had same
problem?
My OS is windows XP plus SP2 but I've had the problem
since I bought PC in June - without SP2
Regards Tim Cunningham

Take a look at the Windows Installer Clean Up Utility:

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

Windows Installer Clean up Utility
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

 

[Guest]

Thanks for your reply. But I don't really want to re-
install McAffee Online(If i can help it). Any other
suggestions?

 

[Rock]

Thanks for your reply. But I don't really want to re-
install McAffee Online(If i can help it). Any other
suggestions?

My suggestion wasn't to reinstall it. It was to run the windows
installer clean up utility and remove the reference to it.