error message

  • Thread starter Thread starter Karen
  • Start date Start date
K

Karen

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Hello', Account: 'mail.wavecable.com', Server:
'mail.wavecable.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F


Can anybody help? My son set all up & i can not send the e-mails. I recieve
fine.
 
Karen said:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Hello', Account: 'mail.wavecable.com', Server:
'mail.wavecable.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error
Number: 0x800CCC0F


Can anybody help? My son set all up & i can not send the e-mails. I
recieve
fine.

Check the settings against those here:
http://www.starstream.net/CUSTOMERS...rmb/emailconfiguration/tabid/243/Default.aspx

The page describes Outlook Express, but WM settings are the same.
 
"Unexpected" termination is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail
 
It isn't complicated at all.
If you want help, explain the issue in detail.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Back
Top