error message

G

Guest

I can open Windows Moviemaker but then I immediately get a message saying
"Windows Moviemkaer has encountered a problem and nees to close. Please tell
Microsoft about the problem. The error report includes the operating system
version and computer hardware in use; your digital product ID, which could be
used to identify your license; and the Internet Protocol (IP) address of your
computer". Can anyone help?
 
G

Graham Hughes

Has it ever worked?
If so, have you recently made any changes to your pc, like installing IE7?
IE7 has caused this for a few people, so revert back to IE6 and test.
Use system restore for any other changes yu have made.

If you don't know if it ever worked before, and you run SP2, check this page
and the link to Dean Rowe's blog about how to check on MM's files and
folders.
http://www.myvideoproblems.com/ProblemPages/MovieMakerDoesNotAppearAfterInstallingSP2.htm
 
G

Guest

I've had the computer for two years and for the past week it has not worked.
I only upgraded to IP7 yesterday so it didn't work before then. I've been on
the phone with HP in India for the past hour and they don't know what the
problem is either. I also did a system restore back to August 1 and I'm
still getting the same message.
 
G

Guest

I'm running WinXP Pro with all updates. I'm having this same error message
problem. It first occurred a couple of months ago while I was still using
IE6. I downloaded IE7 the other day, but Movie Maker still doesn't want to
work. I followed all the instructions from Dean Rowe's WebLog which involved
reinstalling XP SP2 and I also checked the error log. It said: "Faulting
application moviemk.exe version 2.1.4026.0 faulting module qedit.dll version
6.5.2600.21800, fault address 0x0001ad8d." WHAT NOW??? This is driving me
crazy.
 
G

Guest

UPDATE: It's now working (fingers crossed) after I did the following: (1)
Control Panel--System--Advanced tab--Performance 'Settings' button--Visual
Effects tab--TURN OFF Show Window Contents While Dragging. This still didn't
fix the problem. (2) Uninstalled IE7 and went back to IE6. So far, so good.
There may have been something else I did between (1) and (2), but I can't
remember (it was very late).

degas1900 said:
I'm running WinXP Pro with all updates. I'm having this same error message
problem. It first occurred a couple of months ago while I was still using
IE6. I downloaded IE7 the other day, but Movie Maker still doesn't want to
work. I followed all the instructions from Dean Rowe's WebLog which involved
reinstalling XP SP2 and I also checked the error log. It said: "Faulting
application moviemk.exe version 2.1.4026.0 faulting module qedit.dll version
6.5.2600.21800, fault address 0x0001ad8d." WHAT NOW??? This is driving me
crazy.
 

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