error message

[Guest]

On start up a message always appears '2033E the authentication host or the
network is unavailable.' Then Im able to connect to the internet a minute or
so later. I have tried everything to stop this message from appearing on
start up but have not been succesfull. I have a Dell and I use Windows XP
Home. Has anybody got any suggestions? Thankyou.

 

[Guest]

You may find a check to remove from a box at:
IE, tools, options, Connection tab, "Lan Settings" button, 'automatically
detect settings'

 

[Guest]

Thankyou for replying Mark, I did as you mentioned and ticked the box
'automatically detect settings', which was unticked. Unfortunately I still
recieve the same message. I probably should have mentioned in my first Post
Mark that the only time I got rid of this annoying message is when I
competely shut down the Mcafee Firewall which then defeats the purpose of
having the program. I have talked to them and they suggested uninstalling
then reinstalling their product which I have done, but again with no luck. If
you have any more suggestions that would be appreciated, Thankyou for your
time, Dale.

 

[Guest]

Hi Daale,
First adding to Mark Advice, this error is as this:
You the Client :: send a User name and Password to the server which is your
ISP and saying Hello My name is : Dale and My Pass is Let me in

Server Heartbeat: Hello Dale how things ( while the is checking your
credentials= account) and send you welcome what can I serve you today= Tea,
coffee or Cold drink = next your choice.
What happened is if your authentication delayed and the heartbeat died
before authentication it will give you this error and it will try again until
you authenticated.
What can delay, server busy or routes between you and the server got busy
and also your Hardware/Software not ready yet to commit to a connection, like
your NIC or your Firewall which will block this activity until it drink it's
cup of coffee and get comfy with which is which = access wise and trusted
services.
This error is famous with bigpond service read this:
http://users.bigpond.net.au/bigpond_help/tubhf/cable/index.htm

In some case uninstalling and reinstalling the NIC can solve the problem, so
try to remove in the Device manager and open the case and reseat it if it is
a card not integrated into the Mobo and Reboot your machine and try to
configure the settings ( make sure to write it down before removing your Card
or else you will call your ISP for help to get the right setting).
Also repairing the winsock can rid of it so you can do this manually by
typing this command:
netsh winsock reset click [OK]
or download this winsock fixer from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if there is any delay, you can assign the
port/connection into the Firewall to be allowed access to the internet.

If still no joy tell us more about your connection is a modem/Router or DSL
and do you have more then one NIC on this machine and do you share or in a
LAN network.
HTH.
nass
===
www.nasstec.co.uk

 

[Guest]

Hi Nass, First of all thank you for your input and suggestions. Yes this is
one tricky error message to dispose of. I uninstalled then reinstalled the
NIC as you suggested and also downloaded the Winsock repair program which
unfortunately neither fixed the problem. You asked me about my system, its
the only PC (I have) on the network and I use a cable modem (motorola
surfboard). I only have the one NIC as far as I know and as for shared LAN
networks Im not sure what you mean. If you have any other ideas Nass please
forward them to me, I would be most gratefull, Thank you again for your time,
Dale.

Hi Daale,
First adding to Mark Advice, this error is as this:
You the Client :: send a User name and Password to the server which is your
ISP and saying Hello My name is : Dale and My Pass is Let me in

Server Heartbeat: Hello Dale how things ( while the is checking your
credentials= account) and send you welcome what can I serve you today= Tea,
coffee or Cold drink = next your choice.
What happened is if your authentication delayed and the heartbeat died
before authentication it will give you this error and it will try again until
you authenticated.
What can delay, server busy or routes between you and the server got busy
and also your Hardware/Software not ready yet to commit to a connection, like
your NIC or your Firewall which will block this activity until it drink it's
cup of coffee and get comfy with which is which = access wise and trusted
services.
This error is famous with bigpond service read this:
http://users.bigpond.net.au/bigpond_help/tubhf/cable/index.htm

In some case uninstalling and reinstalling the NIC can solve the problem, so
try to remove in the Device manager and open the case and reseat it if it is
a card not integrated into the Mobo and Reboot your machine and try to
configure the settings ( make sure to write it down before removing your Card
or else you will call your ISP for help to get the right setting).
Also repairing the winsock can rid of it so you can do this manually by
typing this command:
netsh winsock reset click [OK]
or download this winsock fixer from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if there is any delay, you can assign the
port/connection into the Firewall to be allowed access to the internet.

If still no joy tell us more about your connection is a modem/Router or DSL
and do you have more then one NIC on this machine and do you share or in a
LAN network.
HTH.
nass
===
www.nasstec.co.uk

Thankyou for replying Mark, I did as you mentioned and ticked the box
'automatically detect settings', which was unticked. Unfortunately I still
recieve the same message. I probably should have mentioned in my first Post
Mark that the only time I got rid of this annoying message is when I
competely shut down the Mcafee Firewall which then defeats the purpose of
having the program. I have talked to them and they suggested uninstalling
then reinstalling their product which I have done, but again with no luck. If
you have any more suggestions that would be appreciated, Thankyou for your
time, Dale.

 

[Guest]

Hi Dale,
Try to upgrade your Modem Firmware from here and there is a FAQ opposite the
Modem specs click on the link and you will find lots of Q and A:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=CableModems

Try to buy a new splitter ( from the Wall to the Modem) and see if that will
help narrow or rid of the issue.
I will check with your ISP that there DNS and WINs settings are correct,
when you call them you will be asked to run the command:
ipconfig /all from a CMD.exe command.
or you can Right click your Local Connection in the Network Connections
Control panel and select properties then make sure you are getting Auto IP if
you been assigned Auto if static make sure is correct as provided by your ISP
then click on Advanced Button under General Tab and see the settings.

Open a run command and type in :
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
Reboot and see your issue will resolve.

It could be many reasons, cables in the street got damaged and signal is bad
from bad storm you get in AU, old cables in your House or out of the house
can cause this.

LAN: meaning you have more than one computer and you got a router or switch
and share Folders and connection between these computer, but you don't have
so it is out of the equation .
HTH.
nass

Hi Nass, First of all thank you for your input and suggestions. Yes this is
one tricky error message to dispose of. I uninstalled then reinstalled the
NIC as you suggested and also downloaded the Winsock repair program which
unfortunately neither fixed the problem. You asked me about my system, its
the only PC (I have) on the network and I use a cable modem (motorola
surfboard). I only have the one NIC as far as I know and as for shared LAN
networks Im not sure what you mean. If you have any other ideas Nass please
forward them to me, I would be most gratefull, Thank you again for your time,
Dale.

Hi Daale,
First adding to Mark Advice, this error is as this:
You the Client :: send a User name and Password to the server which is your
ISP and saying Hello My name is : Dale and My Pass is Let me in

Server Heartbeat: Hello Dale how things ( while the is checking your
credentials= account) and send you welcome what can I serve you today= Tea,
coffee or Cold drink = next your choice.
What happened is if your authentication delayed and the heartbeat died
before authentication it will give you this error and it will try again until
you authenticated.
What can delay, server busy or routes between you and the server got busy
and also your Hardware/Software not ready yet to commit to a connection, like
your NIC or your Firewall which will block this activity until it drink it's
cup of coffee and get comfy with which is which = access wise and trusted
services.
This error is famous with bigpond service read this:
http://users.bigpond.net.au/bigpond_help/tubhf/cable/index.htm

In some case uninstalling and reinstalling the NIC can solve the problem, so
try to remove in the Device manager and open the case and reseat it if it is
a card not integrated into the Mobo and Reboot your machine and try to
configure the settings ( make sure to write it down before removing your Card
or else you will call your ISP for help to get the right setting).
Also repairing the winsock can rid of it so you can do this manually by
typing this command:
netsh winsock reset click [OK]
or download this winsock fixer from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine and see if there is any delay, you can assign the
port/connection into the Firewall to be allowed access to the internet.

If still no joy tell us more about your connection is a modem/Router or DSL
and do you have more then one NIC on this machine and do you share or in a
LAN network.
HTH.
nass
===
www.nasstec.co.uk

Thankyou for replying Mark, I did as you mentioned and ticked the box
'automatically detect settings', which was unticked. Unfortunately I still
recieve the same message. I probably should have mentioned in my first Post
Mark that the only time I got rid of this annoying message is when I
competely shut down the Mcafee Firewall which then defeats the purpose of
having the program. I have talked to them and they suggested uninstalling
then reinstalling their product which I have done, but again with no luck. If
you have any more suggestions that would be appreciated, Thankyou for your
time, Dale.

:

You may find a check to remove from a box at:
IE, tools, options, Connection tab, "Lan Settings" button, 'automatically
detect settings'
--
Was this post helpful to you? Voting helps others who use the web interface.
Mark L. Ferguson



:

On start up a message always appears '2033E the authentication host or the
network is unavailable.' Then Im able to connect to the internet a minute or
so later. I have tried everything to stop this message from appearing on
start up but have not been succesfull. I have a Dell and I use Windows XP
Home. Has anybody got any suggestions? Thankyou.