Error Message

[Guest]

I'm using IE6 in XP with Netzero as my provider. The problem occurs when I
have pop up windows or multiple windows open and attempt to close one of them
down. When I close one, I get the standard "IE incountered a problem and must
shut down" message. Then all the windows shut down. It's a real problem when
I'm in my Netzero email page and I either attempt to forward an email or
write one. To get my addresses, I have to open a popup window and select an
address. Then I insert the address which closes that window. Immediately the
error message pops up and it shut down my IE windows.

 

[Frank Saunders, MS-MVP OE]

I'm using IE6 in XP with Netzero as my provider. The problem occurs
when I have pop up windows or multiple windows open and attempt to
close one of them down. When I close one, I get the standard "IE
incountered a problem and must shut down" message. Then all the
windows shut down. It's a real problem when I'm in my Netzero email
page and I either attempt to forward an email or write one. To get my
addresses, I have to open a popup window and select an address. Then
I insert the address which closes that window. Immediately the error
message pops up and it shut down my IE windows.

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks AFTER you remove the software (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/