Error message with no reference in KB

[DanaK]

I've just installed XP Pro, sp2 on a PC and I'm getting the error message:
"generic host process for win32 services has encountered an error and needs
to close". The error signature is szAppName: svchost.exe, szAppVer:
5.1.2600.2180; szModName: msvcrt.dll; szModVer: 7.0.2600.2180; offset:
00037366.

I've had to reinstall XP Pro on this PC at least twice. The integrated
video on the motherboard is apparently fried too which makes me wonder if
there's something else going on with the PC that's corrupting the operating
system. I checked to see if the former owner of the PC had put the right RAM
on the mother board to match the processor and that doesn't seem to have
changed since the PC left the factory.

Can anyone make a suggestion as to how to fix this error?

Thanks in advance.
Dana

 

[Kelly]

Hi Dana,

You receive a "Generic Host Process" error message after you start the
computer, or DBCS attachment file names are not displayed in Rich Text
e-mail messages
http://support.microsoft.com/kb/894391

Try the Resolution here: msvcrt.dll
http://support.microsoft.com/kb/324762

Many have reported SP3 as the cause. Either way good luck!

--

All the Best and Happy Holidays,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[Thee Chicago Wolf]

I've just installed XP Pro, sp2 on a PC and I'm getting the error message:

"generic host process for win32 services has encountered an error and needs
to close". The error signature is szAppName: svchost.exe, szAppVer:
5.1.2600.2180; szModName: msvcrt.dll; szModVer: 7.0.2600.2180; offset:
00037366.

I've had to reinstall XP Pro on this PC at least twice. The integrated
video on the motherboard is apparently fried too which makes me wonder if
there's something else going on with the PC that's corrupting the operating
system. I checked to see if the former owner of the PC had put the right RAM
on the mother board to match the processor and that doesn't seem to have
changed since the PC left the factory.

Can anyone make a suggestion as to how to fix this error?

Thanks in advance.
Dana

Dana,

Visit http://support.microsoft.com/kb/958817 and grab the updated
msvcrt.dll from this KB article. At the top, click "View and request
hotfix downloads" and follow the steps. Let me know how it goes.

- Thee Chicago Wolf

 

[DanaK]

Thank you both. I've downloaded one fix and requested the other. I'll let
you know how things turn out.

When I installed the OS on this new computer there were 105 critical updates
to download and install. It's no wonder something cratered in all of that.
Wish there was a way to know how to intelligently break up that mass of
downloaded files to install on a picemeal basis. I guess install the sp3
would help.

Thanks again.
Dana

 

[DanaK]

Well, unfortunately, BOTH updates start out just fine but after the update
begins to inspect the system I get the notice that "Setup can not verify the
integrity of Update.inf. Make sure the Cryptographic serivce is running on
this computer." When I went to Services the crypto service was set to Auto
but was not running. I started it, with no apparent errors, but the updates
still stuck at the same spot.

None of the other workstations on my network are exibiting this behavior.
My guess is that all updates installed on them have been installed as they
came out in proper chronological order. Right now I'm thinking
reinstallation of the OS and download sp3 before heading out to the Windows
Update site.

What's your thoughts?

Dana

 

[Thee Chicago Wolf]

Well, unfortunately, BOTH updates start out just fine but after the update

begins to inspect the system I get the notice that "Setup can not verify the
integrity of Update.inf. Make sure the Cryptographic serivce is running on
this computer." When I went to Services the crypto service was set to Auto
but was not running. I started it, with no apparent errors, but the updates
still stuck at the same spot.

None of the other workstations on my network are exibiting this behavior.
My guess is that all updates installed on them have been installed as they
came out in proper chronological order. Right now I'm thinking
reinstallation of the OS and download sp3 before heading out to the Windows
Update site.

What's your thoughts?

Hmm, that's odd. Check in the event viewer for any yellow or red
warning as they might have some clues. Have you tried installing SP3
yet? You should know that SP3 requires the Crypto service to be
running before it can be installed per
http://support.microsoft.com/kb/950717 Seeing as how the hotfix I
suggested failed, it's probably a next course of action to try and see
if it resolved the msvcrt.dll issue. I would download the full SP3
file, save it to desktop, and install it in Safe Mode. That's usually
as fool-proof as you can get.

One other thing you might want to check is if the BIOS is current and,
if any, driver updates are available.

If you do plan on re-installing the OS, use NLite so you can create a
slipstreamed install CD with SP3 already added. It's pretty brainless.
That way should you choose to reinstall, you'll already be at SP3
level when they system installs itself. Save *many* hours of
aggravation and downloading patches from Windows Update.

- Thee Chicago Wolf

 

[DanaK]

I will definitely take a look at NLite. Is that the one from Softronic? I
spent several weeks trying to get Microsoft Deployment and AIK to work
earlier this year and with much back and forth on this forum but with no
luck. Finally had to move on to other things and haven't revisited that.
Getting something that worked as well as Server 2003's first deployment tool
would be nice.

I do have a CD of XP Pro with SP3 to install but wasn't using it as I'd
heard a lot of things over time that it really didn't have that many fixes to
it plus was buggy to boot. I don't know what version the service pack is
that Dell put on its reinstallation CD but I am, right now, downloading the
version that Microsoft has on their download website.

Thanks.

 

[Thee Chicago Wolf]

I will definitely take a look at NLite. Is that the one from Softronic? I

spent several weeks trying to get Microsoft Deployment and AIK to work
earlier this year and with much back and forth on this forum but with no
luck. Finally had to move on to other things and haven't revisited that.
Getting something that worked as well as Server 2003's first deployment tool
would be nice.

NLite is a freebie app made by Dino Nuhagic. It's brilliant for
slipstreaming. http://www.nliteos.com

WAIK was replaced by WDT last I checked.
http://www.microsoft.com/downloads/...400-A0C1-FE871C461A89&displaylang=en#filelist

I do have a CD of XP Pro with SP3 to install but wasn't using it as I'd
heard a lot of things over time that it really didn't have that many fixes to
it plus was buggy to boot. I don't know what version the service pack is
that Dell put on its reinstallation CD but I am, right now, downloading the
version that Microsoft has on their download website.

Nonsense, nonsense, nonsense. I don't know who keeps spreading these
fallacies but SP3 has well over 1000+ fixes both those released via
Windows Update and the HUNDREDS only release via hotfix or MS tech
support. In addition, it has new features and a few undocumented ones
as well. The only people that have had issues, in my opinion, are
those with tons of apps crapping up their PCs or corruptions and bad
installs already carried over from years and years abuse to the
system. This is why I usually tell people to install it in Safe Mode.

I've deployed it out to well over 1000 PCs at my site with no issues
and probably over 50 installs to family, friend, and side-job Pcs.

- Thee Chicago Wolf

 

[DanaK]

Well, I was basically referring to the fact that Microsoft had issued one or
more revisions to the service pack, the last of which I think came out in
late Spring. This caused me to give it a while to see if there were any
other revisions to come. Since there haven't been any I guess I'll go ahead
with it and get rid of those annoying Update notices that show up even though
you've told them not to. Although, as I mentioned, I don't know which
version of the service pack this reinstall CD contains or if it even matters
if the OS is installed at that level to begin with.

It may be next week before I can get this OS straightened out since the
Christmas chores are backlogging on me too. Thanks for all your help. -Dana