Error message when backing up file

[beckyabraham03]

I am trying to back up my files to an external hard drive (drive G) and about
a month ago started getting "Back up cannot complete. catostrophic error
0x8000FFFF"

I tried to reset my back up settings (from the control panel) and also get
an error message about the C drive.

Any help would be much appreciated.

 

[Mark L. Ferguson]

Most often, the write caching was turned off, and you failed to use the
'safely remove hardware' wizard.
The properties of the drive have a "Policies" tab for that. Toggling that
setting back and forth may reset your system.

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Mark L. Ferguson

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