Error Message: Unable to Save / Open Free/Busy Information

[Gary Harding]

I have started to get an error message

"Unable to save free/busy information. Unable to open
the free/busy information." every time I create a new
appointment. This just started this weekend.

I have tried starting outlook with the /cleanfreebusy
switch and this says it is unable to access the server
(this is a stand-alone installation of Outlook, it is not
linked to an exchange server).

I use the default free/busy publishing service provide
via MSN and can see from there that free/bust information
for appointments I created last week is there.

I am using Outlook 2003.

Thanks in advance for any advice.

Gary

 

[Milly Staples [MVP - Outlook]]

Well, in my experience over the last few days, MSN/Hotmail has been having
intermittent issues.

If you use the Tools->Send/receive->Free/busy manually, does it work?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Gary Harding asked:

| I have started to get an error message
|
| "Unable to save free/busy information. Unable to open
| the free/busy information." every time I create a new
| appointment. This just started this weekend.
|
| I have tried starting outlook with the /cleanfreebusy
| switch and this says it is unable to access the server
| (this is a stand-alone installation of Outlook, it is not
| linked to an exchange server).
|
| I use the default free/busy publishing service provide
| via MSN and can see from there that free/bust information
| for appointments I created last week is there.
|
| I am using Outlook 2003.
|
| Thanks in advance for any advice.
|
| Gary

 

[Gary Harding]

Milly,

Thanks for your suggestions.

The problem seems to have disapeared today so you are probably right that it
was an intermittent issue with MSN.

Thanks for your help.

Regards,
Gary