Unable to save free/busy information

[Tim]

I get an error in outlook 2003 when trying to create a new appointment
saying unable to save free/busy information. It is connected to exchange
2003 sp2. This just started after moving to a new exchange server. I have
already ran the /cleanfreebusy switch, which then comes up with unable to
clean your free/busy information. I have this for 13 of my 125 users, they
were all part of the same mailbox store on exchange. Any one know how I can
correct this? Please help!!

Tim

 

[Ed Crowley [MVP]]

Verify that they can connect to the public store on which the free/busy
folder has a replica. Check their setting for default public folder server
in their mailbox store's settings. Consider using a mailbox store policy to
ensure consistent configuration of this setting acrosss all mailbox stores.

 

[Tim]

They have no problem connecting to the public folder, and the default public
folder is listed correctly.