Error Message "Started Incorrectly - Restart in Safe Mode"

[TJD]

Suddenly after working fine for a year, I have been getting the following
error message whenever I open Outlook 2007: "Outlook failed to start
correctly last time. Do you want to start Outlook in safe mode?" No matter
how I answer that, and no matter what changes I make with the Outlook
settings, this message appears every time I start the program. All seems
fine in the program, but I would like the error message to stop. I do not
use any modem connectivity within Outlook. Any ideas here? My OS is Vista
Ultimate 64-bit.

 

[Milly Staples [MVP - Outlook]]

Have you tried running scanpst.exe against the file? How big is the .pst
file? Is this an upgrade from a prior version of Office/Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, TJD asked:

| Suddenly after working fine for a year, I have been getting the
| following error message whenever I open Outlook 2007: "Outlook failed
| to start correctly last time. Do you want to start Outlook in safe
| mode?" No matter how I answer that, and no matter what changes I make
| with the Outlook settings, this message appears every time I start
| the program. All seems fine in the program, but I would like the
| error message to stop. I do not use any modem connectivity within
| Outlook. Any ideas here? My OS is Vista Ultimate 64-bit.

 

[Diane Poremsky [MVP]]

Did you try using Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]





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[TJD]

Thank you, Milly. Scanpst.exe reported minor errors that need not be fixed,
but I clicked to fix anyway and (after a reboot) that solved the problem. [I
had no idea scanpst.exe existed] The original .pst file was 12,913 KB and
remained about the same after the repair. This was an upgrade, but I
installed clean when I installed Vista 64-bit a year ago. Again, thanks. Tom

 

[TJD]

I ran Office Diagnostics before the solution in the post above. It reported
1 minor problem which it repaired but gave no details. The problem remained
until I used scanpst.exe (see above post). Thanks though, Tom

Did you try using Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Suddenly after working fine for a year, I have been getting the following
error message whenever I open Outlook 2007: "Outlook failed to start
correctly last time. Do you want to start Outlook in safe mode?" No
matter how I answer that, and no matter what changes I make with the
Outlook settings, this message appears every time I start the program.
All seems fine in the program, but I would like the error message to
stop. I do not use any modem connectivity within Outlook. Any ideas here?
My OS is Vista Ultimate 64-bit.

 

[TJD]

I spoke too soon. It worked fine at first, but when I restarted Outlook
again, the same problem occurred. I do notice multiple "outlook.exe *32"
processes active in Task Manager. When I close Outlook a new "outlook.exe
*32" is created without closing the first one.

I ran Office Diagnostics before the solution in the post above. It reported
1 minor problem which it repaired but gave no details. The problem remained
until I used scanpst.exe (see above post). Thanks though, Tom

Did you try using Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.

Suddenly after working fine for a year, I have been getting the
following error message whenever I open Outlook 2007: "Outlook failed to
start correctly last time. Do you want to start Outlook in safe mode?"
No matter how I answer that, and no matter what changes I make with the
Outlook settings, this message appears every time I start the program.
All seems fine in the program, but I would like the error message to
stop. I do not use any modem connectivity within Outlook. Any ideas
here? My OS is Vista Ultimate 64-bit.

 

[Diane Poremsky [MVP]]

Something is keeping outlook open. See
http://www.slipstick.com/problems/close.asp for possible causes.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I spoke too soon. It worked fine at first, but when I restarted Outlook
again, the same problem occurred. I do notice multiple "outlook.exe *32"
processes active in Task Manager. When I close Outlook a new "outlook.exe
*32" is created without closing the first one.

I ran Office Diagnostics before the solution in the post above. It
reported 1 minor problem which it repaired but gave no details. The
problem remained until I used scanpst.exe (see above post). Thanks though,
Tom

Did you try using Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Suddenly after working fine for a year, I have been getting the
following error message whenever I open Outlook 2007: "Outlook failed
to start correctly last time. Do you want to start Outlook in safe
mode?" No matter how I answer that, and no matter what changes I make
with the Outlook settings, this message appears every time I start the
program. All seems fine in the program, but I would like the error
message to stop. I do not use any modem connectivity within Outlook.
Any ideas here? My OS is Vista Ultimate 64-bit.

 

[TJD]

Thanks for the excellent info, Diane. It was Norton Anti-spam add-in that
was causing the problem. All is working fine now. Tom

Something is keeping outlook open. See
http://www.slipstick.com/problems/close.asp for possible causes.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I spoke too soon. It worked fine at first, but when I restarted Outlook
again, the same problem occurred. I do notice multiple "outlook.exe *32"
processes active in Task Manager. When I close Outlook a new "outlook.exe
*32" is created without closing the first one.

I ran Office Diagnostics before the solution in the post above. It
reported 1 minor problem which it repaired but gave no details. The
problem remained until I used scanpst.exe (see above post). Thanks
though, Tom

Did you try using Office Diagnostics?

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your newsreader to msnews.microsoft.com.


Suddenly after working fine for a year, I have been getting the
following error message whenever I open Outlook 2007: "Outlook failed
to start correctly last time. Do you want to start Outlook in safe
mode?" No matter how I answer that, and no matter what changes I make
with the Outlook settings, this message appears every time I start the
program. All seems fine in the program, but I would like the error
message to stop. I do not use any modem connectivity within Outlook.
Any ideas here? My OS is Vista Ultimate 64-bit.