Vinit,
I found a file called: BCMLog_V2.log
It is a 24 MB text file, so obviously I can't post it all. Below is an
excerpt. I hope you can use this to help me solve the problem.
Thanks a lot,
Jesse
------------------------------
[V] [13:29:50.7813690]Iris.DataDictionary: DBConnectManager.Open dsn=data
source=JIMO\MICROSOFTSMLBIZ;initial
catalog=Koenig_SpaceDev_Contacts;integrated security=SSPI;persist security
info=False;Enlist=false status=Available
[V] [13:29:51.7828590]Iris.DataDictionary: DBConnectManager.Open dsn=data
source=JIMO\MICROSOFTSMLBIZ;initial
catalog=Koenig_SpaceDev_Contacts;integrated security=SSPI;persist security
info=False;Enlist=false status=Available
[E] [13:29:52.0332315]BCMRes: The operation cannot be performed because the
connection to the server is offline.
[E] [13:29:52.0432464]BCMRes: at
Microsoft.Office.Interop.Outlook.NameSpaceClass.GetFolderFromID(String
EntryIDFolder, Object EntryIDStore)
at
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.EmailTracking.DoRefreshStoresInformation()
[E] [13:29:52.2134997]BCMRes: The operation cannot be performed because the
connection to the server is offline.
[E] [13:29:52.2134997]BCMRes: at
Microsoft.Office.Interop.Outlook.NameSpaceClass.GetFolderFromID(String
EntryIDFolder, Object EntryIDStore)
at
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.EmailTracking.DoRefreshStoresInformation()
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03bf4250
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Return:
0x03bf4250, 0x00000000
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMsgStore::OpenEntry:Enter:
0x03bf4250
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMsgStore::OpenEntry:Return:
0x03bf4250, 0x00000000
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03bf4a28
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Return:
0x03bf4a28, 0x00000000
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03bf4a28
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Return:
0x03bf4a28, 0x00000000
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03bf4a28
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Return:
0x03bf4a28, 0x00000000
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Enter:
0x03bf4a28
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::GetProps:Return:
0x03bf4a28, 0x00040380
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: IMAPIProp::OpenProperty:Enter:
0x03bf4a28
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: MAPIException:
hresult=0xffffffff80004002, message:
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: Interface is not supported by
this version of MAPI interop
[V] [13:29:52.2936189]Iris.Mapi.MessageStore: at
Microsoft.Interop.Mapi.MAPIPropImpl<IMAPIFolder,Microsoft::Interop::Mapi::IMAPIFolder>.OpenPropertyManaged(MAPIPropImpl<IMAPIFolder\,Microsoft::Interop::Mapi::IMAPIFolder>*
, UInt32 ulPropTag, _GUID* lpiid, UInt32 ulInterfaceOptions, UInt32 ulFlags,
IUnknown** lppUnk)
[V] [13:29:52.2936189]Iris.Mapi.MessageStore:
IMAPIProp::OpenProperty:Return: 0x03bf4a28, 0x80004002
[V] [13:29:52.7843490]Iris.DataDictionary: DBConnectManager.Open dsn=data
source=JIMO\MICROSOFTSMLBIZ;initial
catalog=Koenig_SpaceDev_Contacts;integrated security=SSPI;persist security
info=False;Enlist=false status=Available
[V] [13:29:53.7858390]Iris.DataDictionary: DBConnectManager.Open dsn=data
source=JIMO\MICROSOFTSMLBIZ;initial
catalog=Koenig_SpaceDev_Contacts;integrated security=SSPI;persist security
info=False;Enlist=false status=Available
JDK said:
Vinit,
Ok, I enabled logging. Now where do I find the error log?
Thanks.
Jesse
Vinit said:
Hi
Could you please enable logging in BCM (i.e. Help about and check box enable
logging) and post the error log for that?
Thanks
Vinit [MSFT]
JDK said:
No.
:
I get this also - were you ever able to solve the problem?
--
DCS
:
At seemingly random times when I have Outlook open, multiple instances of a
message box pop up, with title: "Business Contact Manager", and text: "The
operation cannot be performed because the connection to the server is
offline." Each box requires me to click "ok". About 5 boxes will pop up at
a time, requiring me to click "ok" 5 times. If I leave my machine on
overnight, there might be 50 boxes, requiring 50 "ok" clicks. It is very
annoying. Business Contact Manager seems to work fine other than that. Any
help in eliminating these pop-up messages would be greatly appreciated.
Thanks.
