Error Message and no resolution via MS Support Chat

[Guest]

This error occurrs when trying to add or remove Windows components via
Control Panel / Add or Remove Programs tab:

"Setup library comsetup.dll could not be loaded, or function OcEntry could
not be found. Contact your administrator. The specific error is 0x7e."

Can anyone give me a clue here? If you can I'll gladly pass it along to
the MS support techs that can't figure it out. . .

 

[Dan]

See if this chain helps:

http://www.windowskb.com/Uwe/Forum.aspx/windows-xp-newusers/3430/setup-p
roblems

 

[Ramesh, MS-MVP]

The DLLCache folder maintains a copy of comsetup.dll. If so, copy the file
to the following location:

C:\windows\system32\setup\

Note that the DLLCache folder is located at:

C:\Windows\system32\dllcache\

If that does not help, expand a the file from Windows XP CD-ROM

How to expand Windows XP files from the installation disk:
http://support.microsoft.com/?kbid=888017

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


This error occurrs when trying to add or remove Windows components via
Control Panel / Add or Remove Programs tab:

"Setup library comsetup.dll could not be loaded, or function OcEntry could
not be found. Contact your administrator. The specific error is 0x7e."

Can anyone give me a clue here? If you can I'll gladly pass it along to
the MS support techs that can't figure it out. . .