error message-16 bit windows subsystem

[Leonard F Kiesling]

using 1.5 yr old dell 4600, xp home, sp2, 3 gig pent iv, 512mb ram, ie 6.0.
all secutity updates current. norton 2004 AV. 3 users. all have admin
privileges.

i was trying to access my dell express service code thru start>programs>dell
accessories>express service code. (target file name: express.exe)

i receive an error box titled:
16 bit windows subsystem

message:
c:\windows\system32\autoexec.nt. the system file is not suitable for running
ms-dos and microsoft windows applications. chose "close" to terminate the
application.

close ignore

i also get this message when trying to install the game "the sims"

i searched & file 'autoexec.nt' was not found in the system 32 folder
but 2 were found, 1 in each folder:
c:\I386
c:\WINDOWS\REPAIR

when i access the express.exe on my 98se machine, it appears to open a dos
window (no right click & no top buttons). is it possible that the
express.exe opens a dos window? & game too?


any ideas on what's going on & how to repair?

thank you, len kiesling

 

[Ricky]

Copy the file from the repair folder to the system32 folder.

 

[Leonard F Kiesling]

thank you! thank you! thank you!
it worked!!!! AGAIN!!, you folks come thru!

can access express service code no problem! the install wizard for game "the
sims" now opens!

many thanks!, len kiesling

 

[Ricky]

You're welcome..I'm glad it helped.

thank you! thank you! thank you!
it worked!!!! AGAIN!!, you folks come thru!

can access express service code no problem! the install wizard for game
"the
sims" now opens!

many thanks!, len kiesling