Error constantly showing on start up

  • Thread starter Thread starter MICK P
  • Start date Start date
M

MICK P

Hi.
New to all this so excuse me if I have done something wrong !
I constantly get the following message and do not understand it. Can someone
help please.
C\WINDOWS\TEMP\LUProdRg.exe cannot be found.
Thanks
 
MICK P said:
Hi.
New to all this so excuse me if I have done something wrong !
I constantly get the following message and do not understand it. Can
someone
help please.
C\WINDOWS\TEMP\LUProdRg.exe cannot be found.
Thanks
Click to expand...

This is probably a residue of a virus infection that was removed by your
virus scanner. Click Start / Run / msconfig.exe, then click the Startup tab.
Now locate the entry LUProdRg.exe and remove the tick in front of it.
 
=?Utf-8?B?TUlDSyBQ?= said:
New to all this so excuse me if I have done something wrong !
I constantly get the following message and do not understand it. Can someone
help please.
C\WINDOWS\TEMP\LUProdRg.exe cannot be found.
Click to expand...

First step is to delete all windows temp/temp files. If still no joy,
find the call in the registry and delete the key.
 
Plato said:
First step is to delete all windows temp/temp files. If still no joy, . .
.
Click to expand...

The OP's error message of

C\WINDOWS\TEMP\LUProdRg.exe

demostrates that the offending file has already been deleted.
 
Pegasus said:
The OP's error message of

C\WINDOWS\TEMP\LUProdRg.exe

demostrates that the offending file has already been deleted.
Click to expand...

Yes it is,and since it is an Symantec update file the poster needs to
reinstall Nortom.
 
MAP said:
Yes it is,and since it is an Symantec update file the poster needs to
reinstall Nortom.
Click to expand...

I am puzzled. Are you suggesting that this Norton product installs an
executable in the %temp% directory? Or could it be that some malware created
an executable of the same name as the Symantec update file, and that the
OP's virus scanner subsequently deleted it but left a reference to it in the
registry?
 
Hi Pegasus,
Here's my so called logic, but since the op hasen't responed on wheather he
even has a Symantec product installed it's kind of a moot point.
Googling "LUProdRg.exe" it seems that it is the update exe. for
Symantec products and I was thinking that the install was corupted in some
way hence the reinstall, now I'm leaning more in the way that the windows
installer is corupted and using the cleanup utility might be more of a fix,
this has happened to me in the past and in the op's original msg. the error
looks like one that would popup with a corrupted windows installer file.
Apon bootup "LUProdRg.exe" will start to check for updates and if the
installer needs a cleanup this error will popup.
Have a good day.
 
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