Run Time Error

D

Dottie

I am getting the following message constantly...
Runtime Error !
Program;C:\WINDOWS\Living~1.SCR

Can anyone tell me how to get rid of this!!
 
P

Pegasus [MVP]

Dottie said:
I am getting the following message constantly...
Runtime Error !
Program;C:\WINDOWS\Living~1.SCR

Can anyone tell me how to get rid of this!!

Looks like malware. Start by deleting the problem file - it is not a native
Windows file.
 
J

Jose

I am getting the following message constantly...
Runtime Error !
Program;C:\WINDOWS\Living~1.SCR

Can anyone tell me how to get rid of this!!

Perform some scans for malicious software first, then fix any
remaining issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.
 
D

Dottie

Thanks to both of you. I had tried to delete the file but was unable to find
it. I think it is a hidden file. Jose, I've downloaded the malwarebytes.org/
and ran a quick scan and found 17 infected files. i'll run a full scan and
I'm also going to dwnld the superantispyware.com/ file .... hopefully this
will help
Thanks so much
 
J

Jose

Thanks to both of you. I had tried to delete the file but was unable to find
it. I think it is a hidden file.  Jose, I've downloaded the malwarebytes.org/
and ran a quick scan and found 17 infected files.  i'll run a full scanand
I'm also going to dwnld the superantispyware.com/ file ....  hopefully this
will help
Thanks so much

Good.

I do not understand the logic in running quick scans - why skip things
unless you are in a big hurry and only want some things scanned.

I know what the file is and how to fix the issue, but we don't want to
spend time trying to fix an infected system.
 

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