Error box: 000D

G

Guest

Every time I start the machine this appears: Setup encountered an error
during installation. 000D. I recently successfully installed (and then
uninstalled) Sonic's RecordNow 7 CD writer. The Sonic people blame XP2. The
message box is annoying but seems otherwise innocuous. Any way to get rid of
it? Thanks,
 
G

Gerry Cornell

You need to post the complete Stop Error message

Can you access the Desktop? If not try Safe Mode or Last Known Good
Configuration. You might try System Restore selecting a restore Point
before installing the CD Writer.

How did you uninstall? Please describe the process.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click
on the My Computer icon on the Desktop and select Properties,
Advanced, StartUp and Recovery, System Failure and uncheck
box before Automatically Restart.

Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.

There will also be Error Reports in Event Viewer. Please post copies.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message (email) and do a paste into the body of
the message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 

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