Unable to install software, Error 1327

[eje]

I've recieved different but similar errors trying to install software from a
CD.

First application was my phone software with Activesync - I got a yellow
triangle box "Sonic DLA", Your version of DLA can read files on this disk but
you will not be able to add them. Also got a red X "Warning", The local
language and default (WWE) configuration XML file can not be found or
invalid, please contact the disc manufacturer. Finally, a yellow triangle,
"Microsoft Activesync" Error. Invalid Drive: F:\ Please Select a valid drive

Then with Turbo Tax - A red X, Invalid Drive, Error code 1327

I recently removed one external hard drive and added another. I have
checked the disk mgmt page and all looks as it should

 

[Ron Badour]

Try using Google.com using your error messages verbatim as the search
criteria. You should find suggestions on fixing your problems.
--
Regards

Ron Badour
MS MVP
Windows Desktop Experience

 

[eje]

Ron,

Thanks, but I tried that.
http://support.microsoft.com/default.aspx/kb/327763

It said to edit a few lines in the registry. Maybe I'm not doing it right.
Two lines were wrong, I was able to change one but the other won't save. I
enter the data, reboot and it's empty again when it starts back up.

 

[Ron Badour]

Changes to the registry are immediate. If you make a change, close the
editor and reopen the editor, the changed data should be there. If the info
is no longer there after rebooting, then some routine is deleting the data.
However, I don't think that a blank data field would generate the 1327 error
notice but I may be wrong. Have you tried an installation since you made
the registry change?

When I Googled on the various messages you received, I found a lot of
discussion other than the KB article mentioned in your response.

--
Regards

Ron Badour
MS MVP
Windows Desktop Experience