Error 721 from laptop but not desktop (can't be router can it?)

[Yossarian]

Hi all,
Just got a new laptop and have been trying to get my VPN connection to
my office working. My desktop connects just fine, but the laptop hangs
on "verifying username and password" then eventually gives me a 721
error. Both machines go through the same router, so I figured it
couldn't be the router config settings. I've sat both machines
side-by-side and compared each and every setting on the vpn connection
and there's not a single difference.

Any thoughts?

 

[Robert L [MS-MVP]]

Some router are limited to one VPN session. Try this: re-set the router and connect the VPN using the laptop first. Can you do it?

VPN Issues Some routers may take just one VPN connection ... Cause: Some router takes only one connection. VPN connection appears with a red X ....
www.chicagotech.net/vpn.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hi all,
Just got a new laptop and have been trying to get my VPN connection to
my office working. My desktop connects just fine, but the laptop hangs
on "verifying username and password" then eventually gives me a 721
error. Both machines go through the same router, so I figured it
couldn't be the router config settings. I've sat both machines
side-by-side and compared each and every setting on the vpn connection
and there's not a single difference.

Any thoughts?

 

[Yossarian]

You get 5 stars. Resetting the router cleared me up. I should have
done that right off the bat. I must have gone through some of the most
obscure settings imaginable and never tried the simple reset. Thanks
Bob!

 

[Robert L [MS-MVP]]

Thank you for the feedback. We need that.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
You get 5 stars. Resetting the router cleared me up. I should have
done that right off the bat. I must have gone through some of the most
obscure settings imaginable and never tried the simple reset. Thanks
Bob!