B
Bryan K. Walton
My mother and father have a fairly new Dell Dimension desktop (about 2
months old). It is running Windows XP with a dialup connection to
their ISP. Suddenly they are getting an "error 633" when attempting
to dial up to their ISP, telling them that the port is already in use.
I have spent the last 24 hours searching the web about this issue.
There have been numerous postings about this problem, including in
this newsgroup. Unfortunately, it seems from what I have found so far
that the only fix is to reinstall Windows XP. In my opinion, that
isn't acceptable.
I am looking for a Ken Wickes from Microsoft who has been helping
people for the last year or so on this issue. Kevin, if you are still
on this newsgroup, is there any update? My parents are using a
Connextant Modem. I have found the KnowledgeBase article pertaining
to this issue, but they don't have a Palm, or any Palm software on
their computer. Furthermore, this problem started yesterday, December
6, 2003. Nothing has changed on their computer since November 26th
when I ran the latest Windows Update for them. The computer worked
fine up until yesterday.
A system restore to pre November 26, did not fix anything. I can't
find any conflicts on com ports, and an uninstall/reinstall of the
modem driver didn't work either. Help! Please tell me there is a
real fix for this now.
-Bryan Walton
months old). It is running Windows XP with a dialup connection to
their ISP. Suddenly they are getting an "error 633" when attempting
to dial up to their ISP, telling them that the port is already in use.
I have spent the last 24 hours searching the web about this issue.
There have been numerous postings about this problem, including in
this newsgroup. Unfortunately, it seems from what I have found so far
that the only fix is to reinstall Windows XP. In my opinion, that
isn't acceptable.
I am looking for a Ken Wickes from Microsoft who has been helping
people for the last year or so on this issue. Kevin, if you are still
on this newsgroup, is there any update? My parents are using a
Connextant Modem. I have found the KnowledgeBase article pertaining
to this issue, but they don't have a Palm, or any Palm software on
their computer. Furthermore, this problem started yesterday, December
6, 2003. Nothing has changed on their computer since November 26th
when I ran the latest Windows Update for them. The computer worked
fine up until yesterday.
A system restore to pre November 26, did not fix anything. I can't
find any conflicts on com ports, and an uninstall/reinstall of the
modem driver didn't work either. Help! Please tell me there is a
real fix for this now.
-Bryan Walton