error 501

[Shirley]

Installed XP SP 2 and now I get error 501. Permission
Denied. An error has occurred in this dialog. This
appears when I try to change the font in outgoing mail.
This only occurs from the dropdown format menu.
Everything else in the format menu works. Can anyone
help? Thanks

 

[Jan Il]

Hi Shirley

Installed XP SP 2 and now I get error 501. Permission
Denied. An error has occurred in this dialog. This
appears when I try to change the font in outgoing mail.
This only occurs from the dropdown format menu.
Everything else in the format menu works. Can anyone
help? Thanks

It may also be a JavaScript problem, try the following and see if it helps:

Register these files:

1. Click on Start -- Run
2. Type Regsvr32 softpub.dll
3. Click OK

or........

Problems accessing secure sites/ cannot install 128 bit encryption
http://inetexplorer.mvps.org/answers2.htm#secure_sites

or...............

Courtesy of Ramesh -

Click Start, Run and type this command
REGSVR32 JSCRIPT

also.........

JavaScript not working. Test your JS here to see if it is working properly:

http://www.fjsmjs.com/OE/nolinks.htm
http://www.mvps.org/sramesh2k/IEFAQ.htm Tips #21 & 46
http://support.microsoft.com/?kbid=281679
http://www.mvps.org/inetexplorer/answers2.htm#hyperlinks
http://www.mvps.org/inetexplorer/answers.htm#new_window

You can try updating your scripting engine. The latest scripting engine can
be found at:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp

(98, ME, NT4.0) For 2000 and XP go to
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

There is good information concerning all aspects of the Java situation here:
http://www.javatester.org/installing.html

Do you have the JavaScript plug-in installed?
http://java.sun.com/webapps/download/AutoDL?BundleId=9567

Allow active content to run in files on My Computer - Windows XP Service
Pack 2:
http://www.winxptutor.com/lmzunlock.htm

Programs that may behave differently in WinXP SP2
http://support.microsoft.com/?kbid=884130


If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.


Hope this helps

Jan
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