I
Ivan A Loreto
Greetings Experts:
I cannot reactivate after it deactivated after I removed a viral infection.
When I tried by Internet it states that the key is in use...
I called by Phone and the number the tech gave does not match my valid
installation ID.
Please help me as this is my primary development system.
I have renamed the token file as recommended in the forums, restarted twice
and the validation process fails.
Thank you for your time,
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-Y6VDB-X747R-RHC4F
Windows Product Key Hash: meBmISzkjvrMRCSlkxFCcjlr81M=
Windows Product ID: 89580-853-0002813-71131
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010100.2.0.001
ID: {B1AEB0AB-A5AA-42DA-8A0D-A93E78168221}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics:
B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{B1AEB0AB-A5AA-42DA-8A0D-A93E78168221}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RHC4F</PKey><PID>89580-853-0002813-71131</PID><PIDType>5</PIDType><SID>S-1-5-21-2154329583-909553249-3200318796</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>818334U</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>2AKT51AUS</Version><SMBIOSVersion
major="2"
minor="31"/><Date>20050706000000.000000+000</Date></BIOS><HWID>AE313507018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard
Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
Name="OGAAddin.dll"
Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content:
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
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, Ultimate edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89580-00142-853-000281-00-1033-6002.0000-2632009
Installation ID: 003222953585131803103154010815089891175626269393499346
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RHC4F
License Status: Unlicensed
HWID Data-->
HWID Hash Current:
NAAAAAIAAgABAAEAAgABAAAAAgABAAEAnJ/uwNDzmYsmt+LH3MFi243v8vSuxDjFrFaWxQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP IBM THINKCEN
BOOT PTLTD $SBFTBL$
TCPA IBM THINKCEN
I cannot reactivate after it deactivated after I removed a viral infection.
When I tried by Internet it states that the key is in use...
I called by Phone and the number the tech gave does not match my valid
installation ID.
Please help me as this is my primary development system.
I have renamed the token file as recommended in the forums, restarted twice
and the validation process fails.
Thank you for your time,
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-Y6VDB-X747R-RHC4F
Windows Product Key Hash: meBmISzkjvrMRCSlkxFCcjlr81M=
Windows Product ID: 89580-853-0002813-71131
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6002.2.00010100.2.0.001
ID: {B1AEB0AB-A5AA-42DA-8A0D-A93E78168221}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics:
B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{B1AEB0AB-A5AA-42DA-8A0D-A93E78168221}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010100.2.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RHC4F</PKey><PID>89580-853-0002813-71131</PID><PIDType>5</PIDType><SID>S-1-5-21-2154329583-909553249-3200318796</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>818334U</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>2AKT51AUS</Version><SMBIOSVersion
major="2"
minor="31"/><Date>20050706000000.000000+000</Date></BIOS><HWID>AE313507018400E2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific
Standard
Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File
Name="OGAAddin.dll"
Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content:
U1BMRwEAAAAAAQAABAAAABkHAAAAAAAAWmICAOTPt5NWpKRM0zjKASPvOhE4aiPWkIrToHXwxdopkfEHs8nmAEfK3on6FDuHG4W94HtgzFvMwZtXxvSgrDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw2LChCixnhclyLKxemNGWeWc13YBm/zh0CSr0ihC96V3JxIxaHBrEwAqh5nKw2tYczkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgM
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, Ultimate edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 30fab9cc-8614-4339-989f-7ce61fb7a5c4
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89580-00142-853-000281-00-1033-6002.0000-2632009
Installation ID: 003222953585131803103154010815089891175626269393499346
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: RHC4F
License Status: Unlicensed
HWID Data-->
HWID Hash Current:
NAAAAAIAAgABAAEAAgABAAAAAgABAAEAnJ/uwNDzmYsmt+LH3MFi243v8vSuxDjFrFaWxQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP IBM THINKCEN
BOOT PTLTD $SBFTBL$
TCPA IBM THINKCEN