Activation issues

[Guest]

Hi,



I recently purchased a new Desktop PC with Vista home premium pre-installed.
During set-up I believe that I may have skipped the activation process. I
have since been receiving prompts to activate my copy of Vista. I read,
re-read, then checked, then double checked the license key off the OEM
sticker on the back of the machine.



It reads: *****-*****-T7MVG-XMWKF-3VQ98



I tried activating on-line and I get the following error: 0xC004C003 The
server has determined that the product key is already in use.



I have run the WGA diagnostic tool the results of which follow. YOUR HELP
PLEASE !





Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
Windows Product ID: 89578-022-5000027-71429
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 4eb0ded9-a0bf-4746-9840-375997fc3481
Is Admin: No
AutoDial: No
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\PROGRA~1\INTERN~1\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>4eb0ded9-a0bf-4746-9840-375997fc3481</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-1189485422-1246608075-2204871319</SID><SYSTEM><Manufacturer>INTELR</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix
Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion
major="2"
minor="4"/><Date>20070403000000.000000+000</Date></BIOS><HWID>C2313507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT
Standard
Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>

<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Further to the above I ran the slui.exe 4 wizard and ran through the phone
activation process. I entered all the six figure digits required and was told
to press the "change product key" button. I did this and entered all the
license key numbers from the license key sticker on the back of my machine
and pressed "next" to get an error message telling me I do not have a valid
key ???

Hoping for some help here

 

[Brett I. Holcomb]

Call the phone number given for your country in the activation process
and talk to them.

 

[Ronnie Vernon MVP]

See the following website for the fix.

Product Key Already In Use When Attempting To Activate Windows Vista:
http://vistasupport.mvps.org/product_key_already_in_use.htm