Epson R300 compatible cartridge error message

[Andy C]

I've just bought a complete set of Jet Tec compatible cartridges for my
Epson R300. They work beautifully and at a quarter of the price of the
original Epson cartridges they seem very good value. One problem though -
every time I print anything Epson Print Monitor pops up an error message
saying "The installed ink cartridges differ from the original EPSON ink
cartridges... Do you want to continue?". I've set the printer to not display
error messages but this one still comes up. As it happens every time it gets
a little annoying. Is there a way of getting this to stop? I've got a
feeling that there isn't and it's just Epson's way of making you buy their
cartridges, but if this is the case it will actually just persuade me not to
buy their printers!

Cheers

Andy C

 

[Tony]

I've just bought a complete set of Jet Tec compatible cartridges for my
Epson R300. They work beautifully and at a quarter of the price of the
original Epson cartridges they seem very good value. One problem though -
every time I print anything Epson Print Monitor pops up an error message
saying "The installed ink cartridges differ from the original EPSON ink
cartridges... Do you want to continue?". I've set the printer to not display
error messages but this one still comes up. As it happens every time it gets
a little annoying. Is there a way of getting this to stop? I've got a
feeling that there isn't and it's just Epson's way of making you buy their
cartridges, but if this is the case it will actually just persuade me not to
buy their printers!

Cheers

Andy C

This is completely unusual - as that message is set to appear only when the
cartridges are first installed and primed. There is the possibility that one
set of pins maybe - at the back of the cartridge seat housing - is not
making correct contact with the cartridge chip ?? Other than that have you
tried reinstalling the drivers.
The contact pins are quite delicate and brittle,made from a hardened contact
point so it is wise if and when you clean them to only stroke gently down
with a cotton bud. The cartridge not present message for instance does
appear when the pins are dirty with ink and the drivers go around in a
seemingly never ending loop.
Let us know if you think you have found the cause
Tony

--
Inkylink JetTec UK Quality - Wot others wanna-be
Epson C64/ C84 Lighfast pigmented inks. R200/300,
RX500 (all with 30% more free patent chip)
Canon BCI-3 i560 i750 BCI-6 i865 S-820 / S-900 series.
Specialist ink refill kits... http://www.inkylink.co.uk
remove pants for personal mail

 

[Martin Moore]

not
This is completely unusual - as that message is set to appear only when the
cartridges are first installed and primed. There is the possibility that one
set of pins maybe - at the back of the cartridge seat housing - is not
making correct contact with the cartridge chip ?? Other than that have you
tried reinstalling the drivers.
The contact pins are quite delicate and brittle,made from a hardened contact
point so it is wise if and when you clean them to only stroke gently down
with a cotton bud. The cartridge not present message for instance does
appear when the pins are dirty with ink and the drivers go around in a
seemingly never ending loop.
Let us know if you think you have found the cause
Tony

--
Inkylink JetTec UK Quality - Wot others wanna-be
Epson C64/ C84 Lighfast pigmented inks. R200/300,
RX500 (all with 30% more free patent chip)
Canon BCI-3 i560 i750 BCI-6 i865 S-820 / S-900 series.
Specialist ink refill kits... http://www.inkylink.co.uk
remove pants for personal mail

Get the same problem with my CX6400, The only way I could prevent this from
happening was to uninstall the Epson Status Monitor. But if you are using a
MAC it may not be that simple. Seems like Epson are doing this on all the
latest range of printers.

Martin

 

[Andy C]

not
This is completely unusual - as that message is set to appear only when the
cartridges are first installed and primed. There is the possibility that one
set of pins maybe - at the back of the cartridge seat housing - is not
making correct contact with the cartridge chip ?? Other than that have you
tried reinstalling the drivers.
The contact pins are quite delicate and brittle,made from a hardened contact
point so it is wise if and when you clean them to only stroke gently down
with a cotton bud. The cartridge not present message for instance does
appear when the pins are dirty with ink and the drivers go around in a
seemingly never ending loop.
Let us know if you think you have found the cause
Tony

--
Inkylink JetTec UK Quality - Wot others wanna-be
Epson C64/ C84 Lighfast pigmented inks. R200/300,
RX500 (all with 30% more free patent chip)
Canon BCI-3 i560 i750 BCI-6 i865 S-820 / S-900 series.
Specialist ink refill kits... http://www.inkylink.co.uk
remove pants for personal mail

OK, have just tried the following:

1/ Re-installing the driver and Status Monitor
2/ Updating both to latest version
3/ Fresh install of latest drivers on PC where a printer had not been
installed before
4/ Using 5 Epson cartridges with one compatible, (yellow)
5/ Using 5 Epson cartridges with one compatible. (Cyan)

Nothing has solved the problem. It really looks to me as though this is the
way Epson intended it to be.

Andy C

 

[Andy C]

Get the same problem with my CX6400, The only way I could prevent this from
happening was to uninstall the Epson Status Monitor. But if you are using a
MAC it may not be that simple. Seems like Epson are doing this on all the
latest range of printers.

Martin

I'm using a PC, so it's bye bye to the Status Monitor. Not a bad thing as it
really gets on my nerves. The problem with having six separate ink tanks is
that there's always one that's running out of ink...

Cheers

Andy C

 

[Martin Moore]

OK, have just tried the following:

1/ Re-installing the driver and Status Monitor
2/ Updating both to latest version
3/ Fresh install of latest drivers on PC where a printer had not been
installed before
4/ Using 5 Epson cartridges with one compatible, (yellow)
5/ Using 5 Epson cartridges with one compatible. (Cyan)

Nothing has solved the problem. It really looks to me as though this is the
way Epson intended it to be.

Andy C

Tried all the above myself. The only way was to remove the status monitor. I
also have an older CX3200 and the message only appears once on the first
print out. Fortunately the CX6400 tells you how much ink is remaining in the
LCD panel on the front of the printer.

Martin

 

[Andy C]

Tried all the above myself. The only way was to remove the status monitor. I
also have an older CX3200 and the message only appears once on the first
print out. Fortunately the CX6400 tells you how much ink is remaining in the
LCD panel on the front of the printer.

Martin

The R300 also displays the ink levels on the front, and I have now removed
Status Monitor and all is working fine. Actually it's better than before as
it starts printing noticeably quicker.

Thanks

Andy

 

[Peter L Williams]

I have an RX500 which did exactly the same thing.

I even got a chip resetter and swapped the Epson chips to the compatible
cartridges.....That got rid of the message, and I got another lot of
printing out of the "empty" Epson cartridges. Until it stopped recognising
the chips at all because I had (accidentally) moved one of the contacts in
the machine. They actually slide up and down!

I tried all the recommended things, getting latest drivers etc.. Even
complained to the Office of Fair Trading (UK), that was a waste of time!

Then one morning, after a couple of weeks, the message wasn't there and
doesn't appear even when installing new compatible cartridges.

So no more irritating messages, and I have no idea why it went away

Nil desperandum

Peter