Epson 2200

J

Judith Gibson

My operating system is Windows XP Pro

I try to use my Epson 2200 once or twice every other month to keep in
working order. I daily use Konica-Minolta 2300W and HP LaserJet IIP Plus.

When I went to use the Epson, a light was lit showing I needed to replace a
cartridge. I went into the area where I should be able to view the level of
ink, but when I went to Maintenance, the Status Monitor button was grayed
out and I am unable to use it so I am unable to view the level of ink. I did
replace the cartridge and the warning light went out and the printer works
fine. I used to be able to view the level of ink. What has caused it to gray
out so I can't use it? All of the other buttons are useable.

Thank you for your help.

Judith
 
C

Cari

Judith Gibson said:
My operating system is Windows XP Pro

I try to use my Epson 2200 once or twice every other month to keep in
working order. I daily use Konica-Minolta 2300W and HP LaserJet IIP Plus.

When I went to use the Epson, a light was lit showing I needed to replace
a cartridge. I went into the area where I should be able to view the level
of ink, but when I went to Maintenance, the Status Monitor button was
grayed out and I am unable to use it so I am unable to view the level of
ink. I did replace the cartridge and the warning light went out and the
printer works fine. I used to be able to view the level of ink. What has
caused it to gray out so I can't use it? All of the other buttons are
useable.

Thank you for your help.

Judith
I imagine it was clogged therefore unable to provide its status to the PC.[/QUOTE]
 
C

CWatters

Cari said:
I imagine it was clogged therefore unable to provide its status to the PC.

That seems unlikely to me.

Try downloading the latest version of the status monitor from Epson. I read
somewhere that you have to install this after driver updates. Perhaps you
had a driver update without re-installing the status monitor.
 
R

Rob

Cari said:
I imagine it was clogged therefore unable to provide its status to the PC.

How can an independant chip on the side of the cartridge tell if the
cartridge is blocked?

For sure its not that.
 

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