Hi George,
You should repost your question in one of these groups dedicated to
Macs--Word X has all sort of printer issues, and in fact, I've seen Epson
mentioned before, so use Google Groups advanced search to search the NGs,
you might be able to find the answer.
microsoft.public.mac.office
microsoft.public.mac.office.word
You can access these through the MS site, under Support, via Google Groups,
or by setting up a newsreader.
Newsreaders are usually most efficient--here's a link on how to configure a
newsreader (e.g. Entourage or Outlook Express, note that URL is broken by
text wrapping)
http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups&page=ne
wsgroupsetup
FYI,
microsoft.public.mac.office.excel
microsoft.public.mac.office,powerpoint
microsoft.public.mac.office.entourage
Also exist.
DM