Endless update of KB915597

G

Guest

Endless Definition Update 1.14.1353.2 for BETA Windows Defender (KB915597).
Review of PC Update History reports that update has succeeded many times.
"Add or Remove Programs" does not acknowledge KB915597.
"About Windows Defender" does not acknowledge KB915597 update.
Does anyone know what is going on and the remedy ?
 
G

Guest

The same here.
It is the second update i need to use the Msiexec trick...

Very boring for a "easy to use" software

n`Ahu
 
G

Guest

I've had to use it 6 or 7 times now. Maybe part of the Check for updates
should automatically delete the old sig version before attempting to update.
Instead I guess we have to do it ourselves.
 
G

Guest

I followed the instructions in that article but it didn't fix my problem.

I got:

Windsows Installer:
"The installation source for this product is not avialable. Verify that the
source exists and that you can access it."
 
G

Guest

Many thanks PlantinVegies. Msiexec /x worked fine and have subsequently
updated Windows Defender to 1.14.1353.2, but with no more updates pending.
Your assistance appreciated, crimsom.
 
G

Guest

I have been having trouble with the same update definition1.20.2741 for weeks
now.

I have tried everything that everyone has suggested to no avail. I have
even raised this issue with Microsoft whose suggestions were not helpful as I
have already tried everything. I am going to ring them now. Will let u know
how I get on.
 
D

Dave M

scrag;

It would be helpful if you posted the error code associated with your
update problem. However, the general update issue resolver is:

http://support.microsoft.com/?kbid=918355

I'd suggest to use that KB first, but have you used Google or better yet
the Microsoft site to search for your exact update issue? There are many
potential fixes already documented, although you should include that error
code in any such search, otherwise anyone with the ability to help is more
or less just shooting in the dark.

http://search.microsoft.com/results.aspx?mkt=en-US&form=MSHOME&setlang=en-US&q=KB915597&x=11&y=5
 
G

Guest

Dave,

Sorr I omitted the error code 0X80240016. I have tried everything
suggested. Still same. I can't find any trace in any KB with that error.

Thanks
 
D

Dave M

If you've worked through all the steps of KB918355, then all I see
searching the Microsoft site is this SKYPE reference:
https://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1812431&SiteID=17

The 0x80240016 will probably not show up specifically in a KB but it means
the following in Windows Update (WU):


WU_E_INSTALL_NOT_ALLOWED

Operation tried to install while another installation was in progress or
the system was pending a mandatory restart.



There are also 13 hits doing a google search any of those may be a possible
resolution:

http://www.google.com/search?q=KB915597+0X80240016&hl=en&start=10&sa=N
 

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