Encrypted Folder

[Pascual]

Hi,
I encrypted my files and folders and saved them in a hard drive (regular
back up). However, since I restored my computer to the original
manufacturer's configuration, I cannot open the files because it tells me
"access denied".
I use Windows XP Professional to encrypt the files. Any help to open these
files will be greatly appreciated.

thank you.

 

[Paul Adare]

I encrypted my files and folders and saved them in a hard drive (regular
back up). However, since I restored my computer to the original
manufacturer's configuration, I cannot open the files because it tells me
"access denied".
I use Windows XP Professional to encrypt the files. Any help to open these
files will be greatly appreciated.

Do you a complete backup from before you performed the restore? Was the
computer in a workgroup or a member of a domain?
If you don't have a backup and if the computer was a member of a domain
then you have permanently lost access to those encrypted files.

 

[Pascual]

Hi Paul,
It is a personal computer, and I do have other backups, from the same file.
However, the last backup I have (encrypted) has aproximately two weeks worth
of latest data. However, this is not a full back up. Do you thinks that I
will not be able to retrieve the data from this latest file back up.
So, what is the safest way to back up my files/encrypt them, and be able to
restore it without a problem.

Any help is much appreciated.

 

[Roger Abell [MVP]]

Do you a complete backup from before you performed the restore? Was the
computer in a workgroup or a member of a domain?
If you don't have a backup and if the computer was a member of a domain
then you have permanently lost access to those encrypted files.

Just pointing out it appears Paul typo'd to omit a "not" in
"and if the computer was" _not_ "a member of a domain"
as Paul absolutely did know one went there.

Roger

 

[Pascual]

So, basically I have lost these files?
What is your advice on encrypting files and making sure to retrieve them
when they are encrypted?
Any help is much appreciated.

Pascual

 

[Paul Adare]

Just pointing out it appears Paul typo'd to omit a "not" in
"and if the computer was" _not_ "a member of a domain"
as Paul absolutely did know one went there.

Thanks for the catch and correction Roger!