G
Guest
My father is having problems with his hotmail e-mail account. He is older,
frustrated, and not very computer savvy so I told him I would find out what
is happening and let him know how to fix it (He is in IL and I am in FL, so
it is a little difficult).
To the problem…
He called me a couple days ago and said the following message is coming up
when he tries to sign into Hotmail.
Enable cookies your web browser options are currently set to disable
cookies. To use Net Passport you must enable cookies. Net Passport stores
cookies, small files on your computer that let you sign into Net Passport
participating site for info about how to enable cookies see online help from
your browser.
The web browser (Internet Explorer) I had him check him security level
(which is medium) and add Hotmail to his Trusted sites.
Well my Dad was able to sign in and then following morning and then the next
day he got the same message.
Then the next morning he was able to sign into the account and then got the
same message when sign in that afternoon.
Everyone I ask says it is not the Hotmail site but Internet Explore.
However nobody can give me a way to correrct it form him.
frustrated, and not very computer savvy so I told him I would find out what
is happening and let him know how to fix it (He is in IL and I am in FL, so
it is a little difficult).
To the problem…
He called me a couple days ago and said the following message is coming up
when he tries to sign into Hotmail.
Enable cookies your web browser options are currently set to disable
cookies. To use Net Passport you must enable cookies. Net Passport stores
cookies, small files on your computer that let you sign into Net Passport
participating site for info about how to enable cookies see online help from
your browser.
The web browser (Internet Explorer) I had him check him security level
(which is medium) and add Hotmail to his Trusted sites.
Well my Dad was able to sign in and then following morning and then the next
day he got the same message.
Then the next morning he was able to sign into the account and then got the
same message when sign in that afternoon.
Everyone I ask says it is not the Hotmail site but Internet Explore.
However nobody can give me a way to correrct it form him.