Empty From: field

J

Jonas

Hi.
We use a exchange 2003 server and I have notice that my outlook 2003
client behaves strange if the From tag in the header looks like this;
From: “” <[email protected]>

I’ve hooked up Thunderbird and it shows the From field as I think it
should, instead of a blank from field it shows (e-mail address removed)

If the header looks like this; From: (e-mail address removed)
or like this; From: “name” <[email protected]>
it works just fine.
The problem is the first example…
Any ideas?
Cheers
Jonas
 
B

Brian Tillman

Jonas said:
We use a exchange 2003 server and I have notice that my outlook 2003
client behaves strange if the From tag in the header looks like this;
From: “” <[email protected]>

There's nothing syntactically wrong with this. It is a perfectly valid From
header.
I’ve hooked up Thunderbird and it shows the From field as I think it
should, instead of a blank from field it shows (e-mail address removed)

What Thunderbird shows has no bearing on it at all. Whoever sent the
message wanted a blank "From" name nd that what s/he sent, apparently.
Outlook uses the value in quotes, if they exist, as the string that shows in
its From field. It's the way Outlook is designed to work.
If the header looks like this; From: (e-mail address removed)

In this case, there is no friendly name, so Outlook shows the mail address,
probably enclosed in apostrophes, like '(e-mail address removed)'.
or like this; From: “name” <[email protected]>

And, in this case, Outlook will show the From field as "Name". Since the
first example contained nothing between the quotes, that's what Outlook will
show.
 
J

Jonas

Brian said:
What Thunderbird shows has no bearing on it at all. Whoever sent the
message wanted a blank "From" name nd that what s/he sent, apparently.
Outlook uses the value in quotes, if they exist, as the string that
shows in its From field. It's the way Outlook is designed to work.

Ok. I see, but the main problem is when I hit the reply button on a mail
with a blank "" name Outlook doesn't put the mail address in the address
field. But the mail address comes up in the message body like this:
-----Original Message-----
From: [mailto:[email protected]]
Sent: den 14 februari 2006 15:48
To: Forsberg Jonas
Subject: Testing

Shouldn't Outlook pickup the mailaddress even if the user has a "" as name?

Cheers
Jonas
 
B

Brian Tillman

Jonas said:
Ok. I see, but the main problem is when I hit the reply button on a
mail with a blank "" name Outlook doesn't put the mail address in the
address field.

It won't. It will put the friendly name, but should underline it to show it
has been resolved. Do you see "" underlined in the recipient field? If so,
you should be able to right-click that, choose Properties, and see the email
address Outlook will use.
But the mail address comes up in the message body like this:

What do you believe is wrong with the "Original Message"? It all looks OK
to me.
 
B

Brian Tillman

Jonas said:
As you can see in the screenshot the "reply" quote in the message body
picks up the senders email but outlook doesn't put it in the "To"
field.

Hmm.. I'm stumped.
Sorry if I'm hard to understand, english isn't my first language :)

Not at all. I think I've understood you so far.
 

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