Emails remain on the web server unless they are completely downloa

G

Ghaffar

Hello All ..

I am using ms outlook 2003 and a web server like mail.live.com. I have
configured my pop3 and smtp accounts in the outlook. I got emails of
different sizes. As i have a slow connection and i got stucked when i receive
more than a 5 mb email. Now here the problem occurs.

Suppose i have a 10 un-readed email in my email on the server. No 5th email
has a 5 mb capacity. When i press send and receive button in ms outlook then
it dowloads first 4 emails and get stucked in the remaining emails. Then I
try to get all the emails. But when i do so the downloaded emails again
downloads unlsess and untill the send and receive completes.

My question here is that when four of the emails downloads properly then why
again it downloads when i try to click on the send and receive button. Is
there not any techinque that i can stop or remove the downloaded emails from
the server so that i could not see the duplicate copies of emails in my
outlook?

Thanks in advance for ur replies

Regards,

Ghaffar
 
D

DL

Do you have any anti virus intergrated with Outlook? If you do, uninstall
that AV, clear temp files, reboot your PC, reinstall the AV *without outlook
intergration* then retest.
If your send/receive is interupted then the proccess wont have been
completed & your mail will not be flagged as downloaded.
I'm not using 2003 now, but I seem to recollect there may be an option not
to download mail over a certain size - check the mail options
 
G

Ghaffar

Dear DL thanks for ur reply

I have macafee integrated with outlook 2003. My problem is not with the
antivirus or the outlook.

I want to know is that possible to restrict the downloads if they have
already being downloaded?

If this is possible then as you said i can search for a possiblity to
restirct the download size or download the heavy email when i have the fast
internet connection i.e. off the peak time.
 
V

VanguardLH

Ghaffar said:
I am using ms outlook 2003 and a web server like mail.live.com.

mail.live.com is not mail server. You connect local e-mail clients to
mail servers, not to web servers. http://mail.live.com is the webmail
interface to your e-mail account. Your e-mail client cannot use the
webmail interface. Your e-mail client uses mail protocols to
communicate with a mail server.

You never mentioned HOW you have OL2003 connect to the mail server.
Did you install the Outlook Connector add-ons (which gives IMAP-like
access to your Windows Live Hotmail account)? Or did you define a POP
account in Outlook (since Microsoft re-added POP access to Live Hotmail
accounts back in February, or which was available to paid accounts
before that)?
I have configured my pop3 and smtp accounts in the outlook.

So it appears that you use the POP/SMTP access methods to their mail
hosts. Are you accessing a paid Windows Live Hotmail Plus account, or a
free Windows Live Hotmail account (that now has POP/SMTP access)?
I got emails of different sizes. As i have a slow connection

What does a "slow connection" mean? That you have dial-up access to
your ISP? That you have DSL but are at the limit for length to their
trunk station so the extra attenuation and noise results in a slower
effective bandwidth rate? Why is it "slow"?
and i got stucked when i receive more than a 5 mb email. Now here the
problem occurs.

If you were to tell us HOW slow is your connection, it could be
determined how much time it takes to transfer 5MB of data over that
"slow" connection. Your mail poll interval cannot be shorter than this
amount of time.
Suppose i have a 10 un-readed email in my email on the server. No 5th
email has a 5 mb capacity. When i press send and receive button in ms
outlook then it dowloads first 4 emails and get stucked in the
remaining emails.

Does "stuck" mean Outlook will not complete is mail session even after
waiting overnight? Does it mean Outlook is hung? Does it simply mean
that the download takes longer than you are willing to wait?
Then I try to get all the emails.

Oh, so Outlook was not stuck.
But when i do so the downloaded emails again downloads unlsess and
untill the send and receive completes.

Did you wait until the current mail session completed before attempting
to re-poll your mailbox?
My question here is that when four of the emails downloads properly
then why again it downloads when i try to click on the send and
receive button.

If you start another mail poll while a mail session was currently in
progress then you chose to abort the current mail session and toss away
its progress stats. See below. Don't go repeatedly smacking the
Send/Receive button just because you are impatient to receive your
e-mails. By doing so, you start all over and throw away the progress
from the prior mail session. Although the items may have been
received, the mail session has not yet completed which means Outlook
has not yet updated its stats for that mail session. See below.
Is there not any techinque that i can stop or remove the downloaded
emails from the server so that i could not see the duplicate copies
of emails in my outlook?

Wait until ALL e-mails have downloaded. Or change the configuration
within Outlook to not download e-mails over a certain size (whereupon
you will have to later mark them for download and perform a manual
download of those marked items).



What is the interval that you configured in Outlook for mail polls? If
a mail starts before the current one complete then the current one gets
aborted. That is, a new mail poll steps atop the currently executing
one. Outlook retrieves the new e-mails from your mailbox but doesn't
update its item list until after the mail session completes. However,
if you are stepping atop the current mail session then it does not
complete so Outlook doesn't update its items list (of those that got
retrieved). So the next mail poll looks like all the prior items were
never retrieved and Outlook re-retrieves them again.

You should not use a mail poll interval of less than 10 minutes. Short
intervals are rude to your e-mail provider regarding your abuse of
their resources for superfluous mail sessions in which the vast
majority of which will result in finding no new e-mails. The mail poll
interval should be as long as it takes to establish a mail session plus
the time to download ALL new items found in your mailbox. If you
receive unusually large files or typically it takes longer than 10
minutes to retrieve them all then you should increase the mail poll
interval.

If you are unwilling to wait for the really huge e-mails to transfer to
your host within a mail session then don't have Outlook even try to
transfer them. You aren't willing to wait and blow away the current
mail session by trying to start a new one. Configure Outlook to not
download e-mails that exceed some max size, like 1 to 50 MB (what size
depends on just how "slow" is your Internet connection). Most e-mails
are typically under 15KB in size, on average. Really big e-mails are
sent by rude senders that think everyone is on high-speed broadband
connections. They are also so stupid as to think e-mail is a reliable
transfer mechanism for huge attachments to their e-mails. If you
configure Outlook to not download huge e-mails, you will have to mark
the big ones and then manually download them later. However, you will
probably want to disable the automatic mail polling to ensure one
doesn't start when you are trying to download those huge e-mails. If
you decide that you really want them, you could use the webmail
interface to your account and use their download function to get the
attachment(s) to your host.
 

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