G
Guest
Hi, Can anyone help me?
I have read through the posts here and there are a lot of similar problems
but non that seem to come up with a cure that works for me.
The basic problem is emails getting stuck in thje outbox when sending.
I am running vista home premium on a sony vaio laptop. Outlook 2007 as part
of office enterprise 2007. I also have Norton 360 running.
I have only had the system a couple of weeks and have been using an old
Advent desktop with XP SP2 and the same software config with no problems
prior to this.
The problem is that sometimes (more often than not). when I send an email
outlook goes through its send cycle and reports send/recieve complete. I also
get the Norton window in the sys tray showing email scanning taking place.
But, when I look in the outbox the email is still there unsent (although it
shows a sent date and time).It seems to depend on who I send to, some people
in my contacts I can send to but pthers get stuck. However this doesn't
appear to be consistent. I also have had one instance when I tried to send an
email to a distribution list of an email from the system administrator (me)
saying:
Your message did not reach some or all of the intended recipients.
Subject: FW: ***SUBJECT***
Sent: 21/11/2007 10:53
The following recipient(s) cannot be reached:
''email 1'' on 21/11/2007 10:53
None of your e-mail accounts could send to this recipient.
''email 2'' on 21/11/2007 10:53
None of your e-mail accounts could send to this
recipient........etc.
All the recipients are in my contacvts list.
I have tried everything I know of. Even down to restoring the laptop and
starting again from scratch. I have tried creating a new profile, re-imported
the data from the old machine, disabled firewall etc. all to no avail.
I hope I am missing something obviouse that some kind soul can point out to
me. In which case I will gratefully eat humble pie as long as I can send
emails again.
One thing, can anyone confirm for me if Norton 360 scans outbound emails?
Norton helpdesk say it doesn't but I am sure I get a window pop up saying
email scanning in process when sending only but it doesn't stay up ,ong
enough to read it properly.
Also if I mouse over the Norton icon in sys tray it often shows email
scanning in progress when nothing is going on??
I hope all this makes sence.
Regards
I have read through the posts here and there are a lot of similar problems
but non that seem to come up with a cure that works for me.
The basic problem is emails getting stuck in thje outbox when sending.
I am running vista home premium on a sony vaio laptop. Outlook 2007 as part
of office enterprise 2007. I also have Norton 360 running.
I have only had the system a couple of weeks and have been using an old
Advent desktop with XP SP2 and the same software config with no problems
prior to this.
The problem is that sometimes (more often than not). when I send an email
outlook goes through its send cycle and reports send/recieve complete. I also
get the Norton window in the sys tray showing email scanning taking place.
But, when I look in the outbox the email is still there unsent (although it
shows a sent date and time).It seems to depend on who I send to, some people
in my contacts I can send to but pthers get stuck. However this doesn't
appear to be consistent. I also have had one instance when I tried to send an
email to a distribution list of an email from the system administrator (me)
saying:
Your message did not reach some or all of the intended recipients.
Subject: FW: ***SUBJECT***
Sent: 21/11/2007 10:53
The following recipient(s) cannot be reached:
''email 1'' on 21/11/2007 10:53
None of your e-mail accounts could send to this recipient.
''email 2'' on 21/11/2007 10:53
None of your e-mail accounts could send to this
recipient........etc.
All the recipients are in my contacvts list.
I have tried everything I know of. Even down to restoring the laptop and
starting again from scratch. I have tried creating a new profile, re-imported
the data from the old machine, disabled firewall etc. all to no avail.
I hope I am missing something obviouse that some kind soul can point out to
me. In which case I will gratefully eat humble pie as long as I can send
emails again.
One thing, can anyone confirm for me if Norton 360 scans outbound emails?
Norton helpdesk say it doesn't but I am sure I get a window pop up saying
email scanning in process when sending only but it doesn't stay up ,ong
enough to read it properly.
Also if I mouse over the Norton icon in sys tray it often shows email
scanning in progress when nothing is going on??
I hope all this makes sence.
Regards