earthphoenix said:
When I get an email some things are missing and a whit box with a red
cross
is there instead. This sometimes happens on web pages as well.
There are a lot of possible causes. One common one is that the image was
not really sent. For instance, in Outlook Express if you go to Tools |
Options | Send | HTML Settings there is a box to check to "Send pictures
with messages" and if it is not checked the program will just send a link to
the image. You can generally tell whether the image is really there by the
size of the message. If the message really is there try this:
From
http://www.fjsmjs.com/IE/redx.htm
Most of the contents of this page are from Don Varnau and Mike Burgess
There are many possible causes and solutions.
Try the quick, easy fix first. Clear the IE cache from IE> Tools> Internet
Options> General> Delete files and Delete offline content. Reset the TIF
folder size to about 50MB (Settings button) and clear it occasionally.
Also, go to Start | Run and type
regsvr32 /i mshtml
and press OK.
Next...
283807 - Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807
Note: Repairing IE instead of reinstalling may work
194177 - Description of the Internet Explorer Repair Tool (Windows
95,98,98SE,ME,NT4-SP1,SP2,2000-SP1,SP2)
http://support.microsoft.com/?kbid=194177
318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP:
http://support.microsoft.com/?kbid=318378
221134 - Some Images, Contents, or Controls May Not Be Displayed When
http://support.microsoft.com/?kbid=221134
- - - - -
Additional information from Mike Burgess:
Are you using a Firewall or "filtering software"?
Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off
2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]
3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.
4) HOSTS file that contains entries that are blocking access to the desired
site.
5) Cookie blocking software that are blocking "required" Cookies.
6) Pop-up blockers that are stripping header\url info.
7) WebWasher Standard Filter/URL Filter
8) Make sure the following registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"
Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0
To check your "User Agent":
Paste the below into the Address Bar and view the output:
javascript:navigator.userAgent
[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
- - - - -
Other possibilities at
http://www.colba.net/~hlebo49/ieimage.htm
and
http://inetexplorer.mvps.org/answers/51.html