email warning needs to stop

[abbynorm]

Our office uses a program that is specific to our needs. Microsoft Outlook
is the email program that is used by this software. We constantly email each
other in the office. Every email has a warning: another program is trying to
send an email then we have to wait for the green bar to fill up and click on
ok or don't allow. Is there any way for Outlook to recognize this software
so the warning can stop? Any solution at all to prevent the warning? Would
like to work -- not wait for approval every day for the same program
everyday to email the same people everyday.

 

[Roady [MVP]]

The warnings you get is because the addin you are using is insecurely
programmed. There have been programming guidelines in effect to prevent this
from happening for about 7 years now. See if there is an update for the
application that you are using or if it is a custom application, verify it
with the programming guidelines.

If it is a legacy application, then you could consider using this addin;
http://addins.howto-outlook.com/mapilab_security

To have your developers work more easily with the security guidelines, they
can program their code against Redemption;
http://addins.howto-outlook.com/dimastr_redemption

 

[abbynorm]

Thank you for this information. I was very excited to read a solution, even
though a do not understand all of it. I asked our IT guy if he knew about the
info you gave me.

He told me something like the software we bought is written at a basic level
so all kinds of systems can use it w/out problems. He said Microsoft did not
allow any way for us to get around this warning, the way it is now. It was
the software company's issue and they would have to spend a lot of money to
rewrite their program.

Does this sound possible? My level of frustration is high and I don't
understand "can't be done".

 

[Roady [MVP]]

The way around it depends a bit on your version of Outlook and Exchange. The
server-side solution is discussed here;
http://office.microsoft.com/en-us/orkXP/HA011364471033.aspx

To solve it at the client side level, you might want to give the addin I
pointed out earlier a go;
http://addins.howto-outlook.com/mapilab_security

It sounds like the application you are using is directly trying to submit an
email and not just compose one to await your approval. In that case, you
should actually be thankful for a security feature like that in Outlook; if
this application can send without authorization via Outlook, another
application could do this as well with intentions which aren't as noble.