Email is blocked using Outlook 2002 (Office XP Pro) from China

G

Guest

When I use Outlook here in the US or in European counties my email works
perfect. Both sending and receiving is good. But when I travel in China,
though I have a very high speed connection from hotels and office buildings.
My email will not download new messages. Also I cannot sent email messages
from outlook in China. From other countries I do not have this problem. I
can access email using a webmail service such as mail2web.com without
problems, but this is much slower and not as good as downloading email to my
PC in outlook. Is there something I need to do when traveling in China?
This has occurred multiple time when going to China and is very frustrating.
There must be a trick to fix this. Again, my Outlook email works perfect in
over 10 countries I have visited. China seems to be different. Please make
a recommendation if you know anyone that travels from the U.S. to China. I
am based out of the U.S.
 
M

Milly Staples - MVP Outlook

Hello!!! Have you heard of the Chinese restrictions on email, web access,
etc. to only "approved sites?" My boss recently traveled to China and could
not access my agency's website nor OWA.

It is not a problem over which any corporation has any control. Welcome to
repressive communist regimes and their attempt to restrict information
flowing freely.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| When I use Outlook here in the US or in European counties my email
| works perfect. Both sending and receiving is good. But when I travel
| in China, though I have a very high speed connection from hotels and
| office buildings. My email will not download new messages. Also I
| cannot sent email messages from outlook in China. From other
| countries I do not have this problem. I can access email using a
| webmail service such as mail2web.com without problems, but this is
| much slower and not as good as downloading email to my PC in outlook.
| Is there something I need to do when traveling in China? This has
| occurred multiple time when going to China and is very frustrating.
| There must be a trick to fix this. Again, my Outlook email works
| perfect in over 10 countries I have visited. China seems to be
| different. Please make a recommendation if you know anyone that
| travels from the U.S. to China. I am based out of the U.S.
 
G

Guest

Thank you for update from HangedMan and Milly Staples.
I was hoping there would be a trick I was missing. My business friends that
are from Taiwan use outlook on their laptops and have no problem getting
their email downloaded. I thought maybe there would be special thing I needed
to do. There has to be some U.S. based person that has figured out how to
make Outlook download new email properly when traveling over in China. It
just seems strange because I can use webmail to access my email, but it is
slower and a pain. Jim

HangedMan said:
Exactly. HELLO!!!

Milly Staples - MVP Outlook said:
Hello!!! Have you heard of the Chinese restrictions on email, web access,
etc. to only "approved sites?" My boss recently traveled to China and could
not access my agency's website nor OWA.

It is not a problem over which any corporation has any control. Welcome to
repressive communist regimes and their attempt to restrict information
flowing freely.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| When I use Outlook here in the US or in European counties my email
| works perfect. Both sending and receiving is good. But when I travel
| in China, though I have a very high speed connection from hotels and
| office buildings. My email will not download new messages. Also I
| cannot sent email messages from outlook in China. From other
| countries I do not have this problem. I can access email using a
| webmail service such as mail2web.com without problems, but this is
| much slower and not as good as downloading email to my PC in outlook.
| Is there something I need to do when traveling in China? This has
| occurred multiple time when going to China and is very frustrating.
| There must be a trick to fix this. Again, my Outlook email works
| perfect in over 10 countries I have visited. China seems to be
| different. Please make a recommendation if you know anyone that
| travels from the U.S. to China. I am based out of the U.S.
 
M

Milly Staples [MVP - Outlook]

China and Taiwan are two totally different countries (except to the Chinese). There are no such restrictions in Taiwan, but there are in China. Try going to China and google for Taiwan. Please report back your results. It should be interesting.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| Thank you for update from HangedMan and Milly Staples.
| I was hoping there would be a trick I was missing. My business
| friends that are from Taiwan use outlook on their laptops and have no
| problem getting their email downloaded. I thought maybe there would
| be special thing I needed to do. There has to be some U.S. based
| person that has figured out how to make Outlook download new email
| properly when traveling over in China. It just seems strange because
| I can use webmail to access my email, but it is slower and a pain. Jim
|
| "HangedMan" wrote:
|
|| Exactly. HELLO!!!
||
|| "Milly Staples - MVP Outlook" wrote:
||
||| Hello!!! Have you heard of the Chinese restrictions on email, web
||| access, etc. to only "approved sites?" My boss recently traveled
||| to China and could not access my agency's website nor OWA.
|||
||| It is not a problem over which any corporation has any control.
||| Welcome to repressive communist regimes and their attempt to
||| restrict information flowing freely.
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, Jim K. asked:
|||
|||| When I use Outlook here in the US or in European counties my email
|||| works perfect. Both sending and receiving is good. But when I
|||| travel in China, though I have a very high speed connection from
|||| hotels and office buildings. My email will not download new
|||| messages. Also I cannot sent email messages from outlook in
|||| China. From other countries I do not have this problem. I can
|||| access email using a webmail service such as mail2web.com without
|||| problems, but this is much slower and not as good as downloading
|||| email to my PC in outlook. Is there something I need to do when
|||| traveling in China? This has occurred multiple time when going to
|||| China and is very frustrating. There must be a trick to fix this.
|||| Again, my Outlook email works perfect in over 10 countries I have
|||| visited. China seems to be different. Please make a
|||| recommendation if you know anyone that travels from the U.S. to
|||| China. I am based out of the U.S.
 
G

Guest

Milly, thanks for your reply. It was funny, just yesterday (Monday) I stayed
just down the street from the large Microsoft hi-rise office building. This
is the MS building in Beijing that has the huge Microsoft name up at the very
top that lights up at night -- pretty hard to miss with corporate branding
this effective.

So is it really true that MS Outlook will only work with email servers based
in China for anyone that is physically located in China??? I find it hard to
believe that everyone that travels to China is typically forced to use clunky
and slow web based email. What do the Microsoft people do that are based in
WA state but travel to China?
I will be back in Beijing next week (I'm in the Shanghai area this week),
and I would like to stop in the MS building in Beijing, and find out if there
is anyone that could help fix this issue. This has to be an issue effecting
literally thousands of people from the western countries on a monthly basis.
I can't think of anything much more distacting to daily "business life" than
having a person's email not work properly -- oh, maybe having a cell phone
not work is up on the list, but my mobile/cell phone works very good here in
China.

So, whom should I ask for regarding Outlook assistance at the MS building
located in Beijing???? I'll stop by there next Monday on October 23rd. Do
you have access to a list of MS employees in Beijing -- and who is the
Outlook guru located there??

Thanks,
Jim

Milly Staples said:
China and Taiwan are two totally different countries (except to the Chinese). There are no such restrictions in Taiwan, but there are in China. Try going to China and google for Taiwan. Please report back your results. It should be interesting.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| Thank you for update from HangedMan and Milly Staples.
| I was hoping there would be a trick I was missing. My business
| friends that are from Taiwan use outlook on their laptops and have no
| problem getting their email downloaded. I thought maybe there would
| be special thing I needed to do. There has to be some U.S. based
| person that has figured out how to make Outlook download new email
| properly when traveling over in China. It just seems strange because
| I can use webmail to access my email, but it is slower and a pain. Jim
|
| "HangedMan" wrote:
|
|| Exactly. HELLO!!!
||
|| "Milly Staples - MVP Outlook" wrote:
||
||| Hello!!! Have you heard of the Chinese restrictions on email, web
||| access, etc. to only "approved sites?" My boss recently traveled
||| to China and could not access my agency's website nor OWA.
|||
||| It is not a problem over which any corporation has any control.
||| Welcome to repressive communist regimes and their attempt to
||| restrict information flowing freely.
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, Jim K. asked:
|||
|||| When I use Outlook here in the US or in European counties my email
|||| works perfect. Both sending and receiving is good. But when I
|||| travel in China, though I have a very high speed connection from
|||| hotels and office buildings. My email will not download new
|||| messages. Also I cannot sent email messages from outlook in
|||| China. From other countries I do not have this problem. I can
|||| access email using a webmail service such as mail2web.com without
|||| problems, but this is much slower and not as good as downloading
|||| email to my PC in outlook. Is there something I need to do when
|||| traveling in China? This has occurred multiple time when going to
|||| China and is very frustrating. There must be a trick to fix this.
|||| Again, my Outlook email works perfect in over 10 countries I have
|||| visited. China seems to be different. Please make a
|||| recommendation if you know anyone that travels from the U.S. to
|||| China. I am based out of the U.S.
 
M

Milly Staples - MVP Outlook

I don't work for Microsoft so I don't know.

What I am saying is that ALL of mainland China blocks access to
western/liberal/taiwan/etc. sites and may be the source of your problem.
Microsoft has nothing to do with this.

I suggest a few reading assignments from google.com about the Mainland
Chinese policy on restricting internet access to unapproved sites, which may
include your email provider.=

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| Milly, thanks for your reply. It was funny, just yesterday (Monday)
| I stayed just down the street from the large Microsoft hi-rise office
| building. This is the MS building in Beijing that has the huge
| Microsoft name up at the very top that lights up at night -- pretty
| hard to miss with corporate branding this effective.
|
| So is it really true that MS Outlook will only work with email
| servers based in China for anyone that is physically located in
| China??? I find it hard to believe that everyone that travels to
| China is typically forced to use clunky and slow web based email.
| What do the Microsoft people do that are based in WA state but travel
| to China?
| I will be back in Beijing next week (I'm in the Shanghai area this
| week), and I would like to stop in the MS building in Beijing, and
| find out if there is anyone that could help fix this issue. This has
| to be an issue effecting literally thousands of people from the
| western countries on a monthly basis. I can't think of anything much
| more distacting to daily "business life" than having a person's email
| not work properly -- oh, maybe having a cell phone not work is up on
| the list, but my mobile/cell phone works very good here in China.
|
| So, whom should I ask for regarding Outlook assistance at the MS
| building located in Beijing???? I'll stop by there next Monday on
| October 23rd. Do you have access to a list of MS employees in Beijing
| -- and who is the Outlook guru located there??
|
| Thanks,
| Jim
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| China and Taiwan are two totally different countries (except to the
|| Chinese). There are no such restrictions in Taiwan, but there are
|| in China. Try going to China and google for Taiwan. Please report
|| back your results. It should be interesting.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim K. asked:
||
||| Thank you for update from HangedMan and Milly Staples.
||| I was hoping there would be a trick I was missing. My business
||| friends that are from Taiwan use outlook on their laptops and have
||| no problem getting their email downloaded. I thought maybe there
||| would be special thing I needed to do. There has to be some U.S.
||| based person that has figured out how to make Outlook download new
||| email properly when traveling over in China. It just seems strange
||| because I can use webmail to access my email, but it is slower and
||| a pain. Jim
|||
||| "HangedMan" wrote:
|||
|||| Exactly. HELLO!!!
||||
|||| "Milly Staples - MVP Outlook" wrote:
||||
||||| Hello!!! Have you heard of the Chinese restrictions on email, web
||||| access, etc. to only "approved sites?" My boss recently traveled
||||| to China and could not access my agency's website nor OWA.
|||||
||||| It is not a problem over which any corporation has any control.
||||| Welcome to repressive communist regimes and their attempt to
||||| restrict information flowing freely.
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, Jim K. asked:
|||||
|||||| When I use Outlook here in the US or in European counties my
|||||| email works perfect. Both sending and receiving is good. But
|||||| when I travel in China, though I have a very high speed
|||||| connection from hotels and office buildings. My email will not
|||||| download new messages. Also I cannot sent email messages from
|||||| outlook in China. From other countries I do not have this
|||||| problem. I can access email using a webmail service such as
|||||| mail2web.com without problems, but this is much slower and not
|||||| as good as downloading email to my PC in outlook. Is there
|||||| something I need to do when traveling in China? This has
|||||| occurred multiple time when going to China and is very
|||||| frustrating. There must be a trick to fix this. Again, my
|||||| Outlook email works perfect in over 10 countries I have visited.
|||||| China seems to be different. Please make a recommendation if
|||||| you know anyone that travels from the U.S. to China. I am based
|||||| out of the U.S.
 
G

Guest

Milly thank you for your help. Maybe I will stop in the Beijing office of MS
and see what happens.

Thank you,

Jim

Milly Staples - MVP Outlook said:
I don't work for Microsoft so I don't know.

What I am saying is that ALL of mainland China blocks access to
western/liberal/taiwan/etc. sites and may be the source of your problem.
Microsoft has nothing to do with this.

I suggest a few reading assignments from google.com about the Mainland
Chinese policy on restricting internet access to unapproved sites, which may
include your email provider.=

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Jim K. asked:

| Milly, thanks for your reply. It was funny, just yesterday (Monday)
| I stayed just down the street from the large Microsoft hi-rise office
| building. This is the MS building in Beijing that has the huge
| Microsoft name up at the very top that lights up at night -- pretty
| hard to miss with corporate branding this effective.
|
| So is it really true that MS Outlook will only work with email
| servers based in China for anyone that is physically located in
| China??? I find it hard to believe that everyone that travels to
| China is typically forced to use clunky and slow web based email.
| What do the Microsoft people do that are based in WA state but travel
| to China?
| I will be back in Beijing next week (I'm in the Shanghai area this
| week), and I would like to stop in the MS building in Beijing, and
| find out if there is anyone that could help fix this issue. This has
| to be an issue effecting literally thousands of people from the
| western countries on a monthly basis. I can't think of anything much
| more distacting to daily "business life" than having a person's email
| not work properly -- oh, maybe having a cell phone not work is up on
| the list, but my mobile/cell phone works very good here in China.
|
| So, whom should I ask for regarding Outlook assistance at the MS
| building located in Beijing???? I'll stop by there next Monday on
| October 23rd. Do you have access to a list of MS employees in Beijing
| -- and who is the Outlook guru located there??
|
| Thanks,
| Jim
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| China and Taiwan are two totally different countries (except to the
|| Chinese). There are no such restrictions in Taiwan, but there are
|| in China. Try going to China and google for Taiwan. Please report
|| back your results. It should be interesting.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Jim K. asked:
||
||| Thank you for update from HangedMan and Milly Staples.
||| I was hoping there would be a trick I was missing. My business
||| friends that are from Taiwan use outlook on their laptops and have
||| no problem getting their email downloaded. I thought maybe there
||| would be special thing I needed to do. There has to be some U.S.
||| based person that has figured out how to make Outlook download new
||| email properly when traveling over in China. It just seems strange
||| because I can use webmail to access my email, but it is slower and
||| a pain. Jim
|||
||| "HangedMan" wrote:
|||
|||| Exactly. HELLO!!!
||||
|||| "Milly Staples - MVP Outlook" wrote:
||||
||||| Hello!!! Have you heard of the Chinese restrictions on email, web
||||| access, etc. to only "approved sites?" My boss recently traveled
||||| to China and could not access my agency's website nor OWA.
|||||
||||| It is not a problem over which any corporation has any control.
||||| Welcome to repressive communist regimes and their attempt to
||||| restrict information flowing freely.
|||||
||||| --
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, Jim K. asked:
|||||
|||||| When I use Outlook here in the US or in European counties my
|||||| email works perfect. Both sending and receiving is good. But
|||||| when I travel in China, though I have a very high speed
|||||| connection from hotels and office buildings. My email will not
|||||| download new messages. Also I cannot sent email messages from
|||||| outlook in China. From other countries I do not have this
|||||| problem. I can access email using a webmail service such as
|||||| mail2web.com without problems, but this is much slower and not
|||||| as good as downloading email to my PC in outlook. Is there
|||||| something I need to do when traveling in China? This has
|||||| occurred multiple time when going to China and is very
|||||| frustrating. There must be a trick to fix this. Again, my
|||||| Outlook email works perfect in over 10 countries I have visited.
|||||| China seems to be different. Please make a recommendation if
|||||| you know anyone that travels from the U.S. to China. I am based
|||||| out of the U.S.
 

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