Milly, thanks for your reply. It was funny, just yesterday (Monday) I stayed
just down the street from the large Microsoft hi-rise office building. This
is the MS building in Beijing that has the huge Microsoft name up at the very
top that lights up at night -- pretty hard to miss with corporate branding
this effective.
So is it really true that MS Outlook will only work with email servers based
in China for anyone that is physically located in China??? I find it hard to
believe that everyone that travels to China is typically forced to use clunky
and slow web based email. What do the Microsoft people do that are based in
WA state but travel to China?
I will be back in Beijing next week (I'm in the Shanghai area this week),
and I would like to stop in the MS building in Beijing, and find out if there
is anyone that could help fix this issue. This has to be an issue effecting
literally thousands of people from the western countries on a monthly basis.
I can't think of anything much more distacting to daily "business life" than
having a person's email not work properly -- oh, maybe having a cell phone
not work is up on the list, but my mobile/cell phone works very good here in
China.
So, whom should I ask for regarding Outlook assistance at the MS building
located in Beijing???? I'll stop by there next Monday on October 23rd. Do
you have access to a list of MS employees in Beijing -- and who is the
Outlook guru located there??
Thanks,
Jim
Milly Staples said:
China and Taiwan are two totally different countries (except to the Chinese). There are no such restrictions in Taiwan, but there are in China. Try going to China and google for Taiwan. Please report back your results. It should be interesting.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Jim K. asked:
| Thank you for update from HangedMan and Milly Staples.
| I was hoping there would be a trick I was missing. My business
| friends that are from Taiwan use outlook on their laptops and have no
| problem getting their email downloaded. I thought maybe there would
| be special thing I needed to do. There has to be some U.S. based
| person that has figured out how to make Outlook download new email
| properly when traveling over in China. It just seems strange because
| I can use webmail to access my email, but it is slower and a pain. Jim
|
| "HangedMan" wrote:
|
|| Exactly. HELLO!!!
||
|| "Milly Staples - MVP Outlook" wrote:
||
||| Hello!!! Have you heard of the Chinese restrictions on email, web
||| access, etc. to only "approved sites?" My boss recently traveled
||| to China and could not access my agency's website nor OWA.
|||
||| It is not a problem over which any corporation has any control.
||| Welcome to repressive communist regimes and their attempt to
||| restrict information flowing freely.
|||
||| --
||| Milly Staples [MVP - Outlook]
|||
||| Post all replies to the group to keep the discussion intact. All
||| unsolicited mail sent to my personal account will be deleted without
||| reading.
|||
||| After furious head scratching, Jim K. asked:
|||
|||| When I use Outlook here in the US or in European counties my email
|||| works perfect. Both sending and receiving is good. But when I
|||| travel in China, though I have a very high speed connection from
|||| hotels and office buildings. My email will not download new
|||| messages. Also I cannot sent email messages from outlook in
|||| China. From other countries I do not have this problem. I can
|||| access email using a webmail service such as mail2web.com without
|||| problems, but this is much slower and not as good as downloading
|||| email to my PC in outlook. Is there something I need to do when
|||| traveling in China? This has occurred multiple time when going to
|||| China and is very frustrating. There must be a trick to fix this.
|||| Again, my Outlook email works perfect in over 10 countries I have
|||| visited. China seems to be different. Please make a
|||| recommendation if you know anyone that travels from the U.S. to
|||| China. I am based out of the U.S.