Email gibberish

[mtrox]

Client has Outlook 03 on a Vista machine with SP1. Problem appeared before
SP1. Emails to his BlackBerry are always fine. But about once a day he gets
one that looks like this:


"John, see attached. Also Y6dnw3uL+YQsdT5UVGDz0OsJvYDjYtYRWgC3a
LUpYHMdz9BPXw5w+NaIPc3BvtyowIr71M1DFRqoBz4yKXGnh3DLplXAbv/FSvSsaCqIlbVJmKkZh
0mDcRT6yfIopbpYSQtsuKSuvFNMrSX5//nrr50s4Dj29FPHNiN8CeUX063jJP0f4SzSegL+M/ToG
IbfxVnv8MjWTvkx42NbDGVGvkA3sTofdqOk4HvXC1d.....size=3D2><SPAN=20
style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">fax (651)=20
735-1228</SPAN></FONT><o></o></P>
<P class=3DMsoNormal><FONT face=3D"Times New Roman" size=3D3><SPAN=20
style=3D"FONT-SIZE: 12pt"> <o></o></SPAN></FONT></P>
<P class=3DMsoNormal><FONT fagbGBkOwehdpYsBVDTf210PXpqlBBxPXRtPhNscPhG
mAriYz2H2RodPMwzWwfTEV/v1lH5qLSQlkbrfTOYC5JuMcxIrb43j/o1+cLxolb2ZIsgKUULmmEo
V99Xi+Uzay/6Y3Conh0cEsMjV7aapl0ENtyo0V857lJbLb4/v8cFxHDioK65uYZITt+YhaZrTnGy
okiIFEL2JFskFMwYZgBH8mjAK0vaVI61wCpEp2JaPNcyP+w/wIqR8/a2KCzKXxwDzHEF67HdzO1B
o0ksrSONcWdZDSECVFNtFPV6GorgzaKIH8AqkrhaYmXA0EMAOTrVRjbX03eNsTiBJeIRt8RqhjGo
VH0v+kQGmzODLn50pAr4Wq4E831Xy2VePflB76YqJ9hnk1AVWDhf1...."

I inserted those dots for brevity, but you get the idea. I've done a detect
and repair...would reinstall but am afraid some setting would hang on. Not
even sure if it's an Outlook problem or the product of some other setting in
the computer. The emails are fine on his BlackBerry, and appear normal on
the web mail interface of the POP3 server.

Am I missing some setting or is there something else going on here. It is
set for Western European (ISO), but I believe that setting only affects
outgoing emails.

 

[Mary]

Check the View>Encoding setting in the message itself and change it to a diff
setting and see if that helps.

 

[mtrox]

Just tried it Mary. No help at all. Any other ideas? Is this one you've
seen before?

 

[Brian Tillman]

Client has Outlook 03 on a Vista machine with SP1. Problem appeared
before SP1. Emails to his BlackBerry are always fine. But about
once a day he gets one that looks like this:

There is a problem with Outlook 2003 on Vista when receiving a message via
Bcc that will cause Outlook to show you the raw message data instead of
rendering it. Perhaps that's what's happening here.

 

[mtrox]

Thanks for the reply Brian, but he's seen this result when I just send him
one straight from me to him.