Email Count In One Folder Off By Two With Those Emails Missing

[Susan]

Recently I moved two pieces of mail from my Inbox to a folder. There were 5
other pieces of mail in that folder and the count was 5. After moving the
mail though the count went up to 7 but the mail did not appear in the folder.
Is there any tool or any option or any edit in a folder and/or the Registry
purhaps where I can straighten this out. It isn't imperative I recover the
email but at a minimum I would like to fix the email count in the folder to
be accurate once again.

This is Windows Mail in Vista Ultimate 64-bit with all the Microsoft Updates.

PS... Where is the Windows 7 forum? Thanks.

 

[mac]

Recently I moved two pieces of mail from my Inbox to a folder. There were
5
other pieces of mail in that folder and the count was 5. After moving the
mail though the count went up to 7 but the mail did not appear in the
folder.
Is there any tool or any option or any edit in a folder and/or the
Registry
purhaps where I can straighten this out. It isn't imperative I recover
the
email but at a minimum I would like to fix the email count in the folder
to
be accurate once again.

This is Windows Mail in Vista Ultimate 64-bit with all the Microsoft
Updates.

PS... Where is the Windows 7 forum? Thanks.

In WM, **while viewing the affected folder**, go to View menu>current view
and ensure that only 'Show all Messages' is selected.

Group messages by conversation can cause this 'hidden' message bug.

 

[Dave]

The support forum for the Windows 7 Beta is:
http://social.technet.microsoft.com/Forums/en/category/w7itpro/

Other forums are:
http://www.sevenforums.com
http://forums.mydigitallife.info/forumdisplay.php?f=16
http://www.w7forums.com/
http://windows7forums.com/

 

[Peter Foldes]

Microsoft has established an excellent special web-based Windows 7 Beta Forum you
can access here:
http://social.technet.microsoft.com/Forums/en/category/w7itpro/

Please repost your inquiry in the "Windows 7 Installation, Setup, and Deployment"
forum:
http://social.technet.microsoft.com/Forums/en/w7itproinstall/threads/

 

[Susan]

'Group message by conversation' was the culprit/bug. Unsetting and resetting
doesn't fix the problem but deleting or moving to another folder might.
Thanks.

 

[mac]

'Group message by conversation' was the culprit/bug. Unsetting and
resetting
doesn't fix the problem but deleting or moving to another folder might.
Thanks.
--

Thanks for the feedback Susan, this normally happens when a mail is marked
as Not Junk, any subsequent new messages to that conversation will also not
be visible until you do Alt V V G or do it from the view menu as previously
described.

 

[Susan]

This is largely a closed issue now concerning an email folder count although
it happened again yesterday and the only work-around is to turn off message
thread grouping and delete the messages that were not being counted. Then I
turn message thread grouping and the counts are okay once again. I'm posting
this because I lost time finding these posts because I failed to print out
the work-around and had to refind this thread. I now have it printed out.

I thought I read somewhere else I guess that this messed up count issue does
not occur in Windows Live. I'm wondering how much better off I might be
switching over to Live? Or am I better off living with what I've got and
know about with Mail?

I hate jumping around in differnet frying pans--all with their own problems.

 

[Gary VanderMolen]

I never pay attention to the message count, so I don't know if Windows Live
Mail is better in that regard than WM. It doesn't hurt to run both mail programs
so you can compare them side by side. If it turns out you don't like Windows
Live Mail, merely uninstall it.

 

[mac]

I'm posting
this because I lost time finding these posts because I failed to print out
the work-around and had to refind this thread. I now have it printed out.

So why do you continue to use the Web Interface for reading newsgroups?

Click the following link to read newsgroups within WM, or WLM, if you decide
to get it?

news://msnews.microsoft.com/microsoft.public.windows.vista.mail

If you need help regarding setting up WM as your newsreader, then please
post back.

 

[Susan]

Because my ISP no longer provides a news server. That leaves me either
subscribing to some other news server for an added cost or using something
web-based--right? Else I sure as heck need help.

 

[Gary VanderMolen]

You don't need your ISP's news server to access the Microsoft newsgroups.
Microsoft provides its own free news server.
Just double-click on Microsoft Communities in the left (folder) pane of
Windows Mail.