email accounts disappear

[chuck]

Suddenly when i was using microsoft outlook 2003 i want to
make send and recieve as usual but what happend is when i
click on the arrow next to the send and recieve botton i
find no email accounts they are all gone and i recieve the
following msg " dw.exe has caused a problem you need to
restart microsoft outlook".

and after i close microsoft outlook and open it a gain
every thing back to normal, but afer 2-3min the same
problem appears.

Help is needed

Chuck

 

[Rob Schneider]

Something is causing, this of course. It is unlikely to be Outlook.
Outlook has no code, I'm sure, to do this removal of email accounts
after a period of time. It's something else. Have you checked your
machine for nefarious software (virus, spy-bot, etc.)?

Hope this is useful to you. Let us know.

rms

 

[Milly Staples [MVP - Outlook]]

Check your add-ins and COM add-ins for something that uses the DW extention.
Then Uncheck it. Tools->Options->Other->Advanced. Check both of the
options I mentioned before.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, chuck asked:

| Suddenly when i was using microsoft outlook 2003 i want to
| make send and recieve as usual but what happend is when i
| click on the arrow next to the send and recieve botton i
| find no email accounts they are all gone and i recieve the
| following msg " dw.exe has caused a problem you need to
| restart microsoft outlook".
|
| and after i close microsoft outlook and open it a gain
| every thing back to normal, but afer 2-3min the same
| problem appears.
|
| Help is needed
|
| Chuck