email account problems

  • Thread starter Thread starter claire
  • Start date Start date
C

claire

I have just tried setting up an email account - i used to use windows xp &
have carefully installed all account information 5 times now, but each time I
click send/receive I get a windows security box coming up asking me to
confirm logon information (username & password) - i enter this information
which is IDENTICAL to the information i have been putting in the account
information but it will not allow me to send/receive emails.
 
claire said:
I have just tried setting up an email account - i used to use windows xp &
have carefully installed all account information 5 times now, but each
time I
click send/receive I get a windows security box coming up asking me to
confirm logon information (username & password) - i enter this information
which is IDENTICAL to the information i have been putting in the account
information but it will not allow me to send/receive emails.
Click to expand...

Next time do not enter any detail when requested, and click Cancel, this
should produce an error message, copy that error to your reply here.
 
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Click to expand...

The error message tells us that you are using the incorrect log on
information.

The user name for Comcast is the part before the @ in your email address,
the Password only you know that.

Enter the detail at Tools menu>Accounts>select your
account>properties>Server tab.

You can try rebuilding the account by removing it and rebuilding it after
closing WM.
Use the settings described here:
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
 
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
How to shift the OUtlook express emails to Windows Mail account?
Means from dbx to Windows Mails ?

PLease help, thanks!
Vin
 

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