Eject Hardware Creates New Profile


S

Steve

Hello,

Whenever I use the 'eject hardware' icon to disconnect my external hardrive,
it proceeds normally until it says it is OK to stop the device. When I turn
off the hardrive, the computer crashed, wrote something to a log and when I
rebooted, the Username is the same in the Login-window but half the icons on
the Desktop are missing after it boots.

When I looked at the directory structure using windows explorer, I could see
that another user had been created - user.computer name - the new user name
is the same as my original user name but has the ".computername" extension.

I have been unable to get back to my original user name.

I have logged on as Administrator and deleted the new 'user.computername'
and when I reboot under my original name the computer creates the new
user.computername again.

How can I correct this?

My system is:
Dell Inspiron 8000
Windows 2000 SP4 with all Updates
Office 2000
CFP 2.4
BOC 4.5
NOD 32

Thanks in advance for help.
 
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D

Dave Patrick

You'll need to get to the bottom of the blue screen stop error. The rest is
an effect rather than a symptom. Check the event log for error details.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
S

Steve

Dave,

Thank you for your reply.
A fault is listed under this Function - MsoCchSzLen

I do not possess the skills to interpret the Log so I posted the results for
the event in question.

Do you need additional informaqtion?

Application exception occurred:
App: (pid=1876)
When: 4/6/2008 @ 13:27:38.693
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: STEVE
User Name: Steve
Number of Processors: 1
Processor Type: x86 Family 6 Model 8 Stepping 6
Windows 2000 Version: 5.0
Current Build: 2195
Service Pack: 4
Current Type: Uniprocessor Free
Registered Organization: Steve Home
Registered Owner: STEVE

*----> Task List <----*
0 Idle.exe
8 System.exe
180 SMSS.exe
204 CSRSS.exe
224 WINLOGON.exe
252 SERVICES.exe
264 LSASS.exe
436 svchost.exe
480 spoolsv.exe
516 aawservice.exe
544 ati2evxx.exe
560 BOCore.exe
576 CDAC11BA.exe
624 cmdagent.exe
664 svchost.exe
724 nod32krn.exe
804 regsvc.exe
824 mstask.exe
860 stisvc.exe
932 WinMgmt.exe
940 mspmspsv.exe
956 svchost.exe
972 svchost.exe
1228 explorer.exe
1220 RxUser.exe
1456 mad.exe
1064 atiptaxx.exe
1424 DadApp.exe
1416 DIRECTCD.exe
1344 dadtray.exe
1420 jusched.exe
1448 qttask.exe
1460 BOC425.exe
1232 createcd.exe
1596 wlancfg8.exe
1380 TASKMGR.exe
1500 AcroRd32.exe
1076 Ad-Watch.exe
1884 cpf.exe
1484 nod32kui.exe
1888 MAPISP32.exe
1876 OUTLOOK.exe
1792 DRWTSN32.exe
0 _Total.exe

(30000000 - 3000E000)
(77F80000 - 77FFC000)
(3A420000 - 3A93C000)
(78000000 - 78045000)
(7C570000 - 7C624000)
(7CE20000 - 7CF0F000)
(77D30000 - 77D9F000)
(7C340000 - 7C34F000)
(7C2D0000 - 7C335000)
(77F40000 - 77F7C000)
(77E10000 - 77E6F000)
(71710000 - 71794000)
(308C0000 - 30E1C000)
(732E0000 - 73305000)
(3A950000 - 3AAE9000)
(62100000 - 621C4000)
(7CF30000 - 7D176000)
(70A70000 - 70AD6000)
(76620000 - 76631000)
(3FF30000 - 3FF48000)
(77820000 - 77827000)
(759B0000 - 759B6000)
(3A020000 - 3A03F000)
(779B0000 - 77A4C000)
(2CEE0000 - 2CEEA000)
(61DD0000 - 61DF1000)
(22000000 - 22024000)
(3A000000 - 3A010000)
(629A0000 - 62A32000)
(61E50000 - 61ED6000)
(5EC00000 - 5EC96000)
(015F0000 - 0160F000)
(01630000 - 0163E000)
(7C740000 - 7C7CC000)
(77430000 - 77441000)
(7C950000 - 7C9DF000)
(70440000 - 704CF000)
(3A270000 - 3A2AB000)
(63580000 - 63820000)
(1A400000 - 1A47D000)
(75E60000 - 75E7A000)
(718C0000 - 71944000)
(75AC0000 - 75AE8000)
(027F0000 - 0293A000)
(63000000 - 63095000)
(75050000 - 75058000)
(75030000 - 75044000)
(75020000 - 75028000)
(20B00000 - 20B4B000)
(74FD0000 - 74FEE000)
(75010000 - 75017000)
(78B20000 - 78DDE000)
(772B0000 - 7731D000)
(70F30000 - 70F9E000)
(70510000 - 7051A000)
(10000000 - 1000D000)

State Dump for Thread Id 0x6ec

eax=00000000 ebx=014f0630 ecx=0011c008 edx=0006f1c0 esi=00000000 edi=00000000
eip=308c60eb esp=0006f178 ebp=0006f17c iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: MsoCchSzLen
308c60dd 55 push ebp
308c60de 8bec mov ebp,esp
308c60e0 51 push ecx
308c60e1 8b4508 mov eax,[ebp+0x8]
ss:00ae9062=0080ffff
308c60e4 a903000000 test eax,0x3
308c60e9 7543 jnz MsoWzIndexRight+0x26 (308cec2e)
FAULT ->308c60eb 8b10 mov edx,[eax]
ds:00000000=????????
308c60ed 8d4004 lea eax,[eax+0x4]
ds:00a79ee6=????????
308c60f0 8bca mov ecx,edx
308c60f2 81ea01010101 sub edx,0x1010101
308c60f8 33d1 xor edx,ecx
308c60fa 81e280808080 and edx,0x80808080
308c6100 74e9 jz MsoFLoadWzFromPstt+0x146 (308ce5eb)
308c6102 84c9 test cl,cl
308c6104 8d40fc lea eax,[eax+0xfc]
ds:00a79ee6=????????
308c6107 7416 jz MsoFLockShrGlobals+0x3f6c (308d581f)
308c6109 f7c100ff0000 test ecx,0xff00
308c610f 8d4001 lea eax,[eax+0x1]
ds:00a79ee6=????????

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0006F17C 309270C7 00000000 0006F1F8 30926FBD 0011C008 !MsoCchSzLen
0006F1D8 3A6851C3 000E9838 0006F1F8 00100000 014F0938 !MsoFIsNinch
0006F1FC 3A6899C6 00000000 014F0630 00000000 00000000 !HrShowRenFFDialog2
0006F4D8 3A688604 01737BE0 0006F594 00000000 0006F594 !HrShowRenFFDialog2
0006F504 6367CC87 01737980 01737BE0 635EA5E4 00000409 !HrShowRenFFDialog2
0006F58C 00060001 00000000 00000000 00000000 00000000
!MatchExactGetIDsOfNames
00000002 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
0006f178 08 c0 11 00 d8 f1 06 00 - c7 70 92 30 00 00 00 00 .........p.0....
0006f188 f8 f1 06 00 bd 6f 92 30 - 08 c0 11 00 00 00 00 00 .....o.0........
0006f198 01 00 00 00 00 1a 54 3a - 00 00 00 00 08 c0 11 00 ......T:........
0006f1a8 01 00 00 00 39 98 0e 00 - 94 07 4f 01 00 00 00 00 ....9.....O.....
0006f1b8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0006f1c8 00 00 00 00 73 c1 5f 3a - 38 98 0e 00 00 00 00 00 ....s._:8.......
0006f1d8 fc f1 06 00 c3 51 68 3a - 38 98 0e 00 f8 f1 06 00 .....Qh:8.......
0006f1e8 00 00 10 00 38 09 4f 01 - 30 06 4f 01 18 03 4f 01 ....8.O.0.O...O.
0006f1f8 08 c0 11 00 d8 f4 06 00 - c6 99 68 3a 00 00 00 00 ..........h:....
0006f208 30 06 4f 01 00 00 00 00 - 00 00 00 00 a0 f2 06 00 0.O.............
0006f218 00 00 00 00 00 00 00 00 - 40 f2 06 00 4e d6 6a 63 [email protected]
0006f228 b0 49 70 01 c8 60 f3 70 - 60 f2 06 00 03 00 00 00 .Ip..`.p`.......
0006f238 40 f2 06 00 20 00 00 00 - 20 66 70 01 00 00 00 00 @... ... fp.....
0006f248 20 a2 71 01 00 00 00 00 - c0 93 70 01 00 00 00 00 .q.......p.....
0006f258 30 c1 73 01 00 00 00 00 - 50 b4 73 01 01 00 00 00 0.s.....P.s.....
0006f268 90 a3 70 01 00 00 00 00 - 90 ae 70 01 00 00 00 00 ..p.......p.....
0006f278 20 af 70 01 00 00 00 00 - 40 b2 70 01 00 00 00 00 [email protected]
0006f288 70 ba 70 01 00 00 00 00 - 70 b6 70 01 00 00 00 00 p.p.....p.p.....
0006f298 00 bf 70 01 00 00 00 00 - 90 bf 70 01 00 00 00 00 ..p.......p.....
0006f2a8 60 b3 70 01 00 00 00 00 - 70 b4 70 01 00 00 00 00 `.p.....p.p.....

State Dump for Thread Id 0x6bc

eax=00000000 ebx=00000003 ecx=00d2100c edx=00000000 esi=77f88ef8 edi=00000003
eip=77f88f03 esp=00e5fe54 ebp=00e5fea0 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f88ef8 b8e9000000 mov eax,0xe9
77f88efd 8d542404 lea edx,[esp+0x4]
ss:018d9d3b=????????
77f88f01 cd2e int 2e
77f88f03 c21400 ret 0x14
77f88f06 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
00E5FEA0 77E1E9DB 00E5FE78 00000001 00000000 00000000
ntdll!NtWaitForMultipleObjects
00E5FEFC 77E1EA28 00E5FEC8 00E5FF74 FFFFFFFF 000000FF
user32!MsgWaitForMultipleObjectsEx
00E5FF18 621079D8 00000002 00E5FF74 00000000 FFFFFFFF
user32!MsgWaitForMultipleObjects
77F87EE0 8B000000 83042454 7500147A 42FF904F 8B197504 MSMAPI32!ScInitMapiUtil
180D8B64 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
00e5fe54 6d a2 59 7c 03 00 00 00 - 78 fe e5 00 01 00 00 00 m.Y|....x.......
00e5fe64 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00e5fe74 03 00 00 00 d4 00 00 00 - d8 00 00 00 cc 00 00 00 ................
00e5fe84 6f 7c 10 62 7c 00 d2 00 - e4 06 d2 00 0c 11 d2 00 o|.b|...........
00e5fe94 60 e6 e1 77 00 00 00 00 - 00 00 00 00 fc fe e5 00 `..w............
00e5fea4 db e9 e1 77 78 fe e5 00 - 01 00 00 00 00 00 00 00 ...wx...........
00e5feb4 00 00 00 00 00 00 00 00 - 6c 5b e1 77 11 56 e1 77 ........l[.w.V.w
00e5fec4 0b ea e1 77 d4 00 00 00 - d8 00 00 00 cc 00 00 00 ...w............
00e5fed4 66 00 20 00 45 00 6e 00 - 01 00 00 00 07 05 00 00 f. .E.n.........
00e5fee4 60 ff e5 00 00 00 00 00 - 00 00 00 00 cc d6 fd 7f `...............
00e5fef4 00 00 00 00 cc 00 00 00 - 18 ff e5 00 28 ea e1 77 ............(..w
00e5ff04 c8 fe e5 00 74 ff e5 00 - ff ff ff ff ff 00 00 00 ....t...........
00e5ff14 00 00 00 00 e0 7e f8 77 - d8 79 10 62 02 00 00 00 .....~.w.y.b....
00e5ff24 74 ff e5 00 00 00 00 00 - ff ff ff ff ff 00 00 00 t...............
00e5ff34 00 00 07 00 42 00 00 00 - ec ff e5 00 28 f9 06 00 ....B.......(...
00e5ff44 7d c3 42 80 a0 3b bb fe - 00 3d bb fe 10 2f 06 80 }.B..;...=.../..
00e5ff54 54 29 44 80 70 2c 20 bb - 01 d0 f4 77 e4 06 d2 00 T)D.p, ....w....
00e5ff64 7c 00 d2 00 0c 11 d2 00 - 00 00 00 00 00 00 00 00 |...............
00e5ff74 d4 00 00 00 d8 00 00 00 - 78 cc 07 00 ff ff ff ff ........x.......
00e5ff84 00 00 00 00 00 00 00 00 - 54 03 00 00 00 00 00 00 ........T.......

State Dump for Thread Id 0x708

eax=00000284 ebx=00000002 ecx=00010101 edx=00000000 esi=77f88ef8 edi=00000002
eip=77f88f03 esp=012dfea8 ebp=012dfef4 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtWaitForMultipleObjects
77f88ef8 b8e9000000 mov eax,0xe9
77f88efd 8d542404 lea edx,[esp+0x4]
ss:01d59d8f=????????
77f88f01 cd2e int 2e
77f88f03 c21400 ret 0x14
77f88f06 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
012DFEF4 77E1E9DB 012DFECC 00000001 00000000 012DFEEC
ntdll!NtWaitForMultipleObjects
012DFF50 77E1EA28 012DFF1C 00CE1EDC 000072BA 000000FF
user32!MsgWaitForMultipleObjectsEx
012DFF6C 621150C6 00000001 00CE1EDC 00000000 000072BA
user32!MsgWaitForMultipleObjects
77F87EE0 8B000000 83042454 7500147A 42FF904F 8B197504 MSMAPI32!MAPIDeinitIdle
180D8B64 00000000 00000000 00000000 00000000 00000000 <nosymbols>

*----> Raw Stack Dump <----*
012dfea8 6d a2 59 7c 02 00 00 00 - cc fe 2d 01 01 00 00 00 m.Y|......-.....
012dfeb8 00 00 00 00 ec fe 2d 01 - 00 00 00 00 00 00 00 00 ......-.........
012dfec8 02 00 00 00 30 01 00 00 - 84 02 00 00 38 f7 36 fd ....0.......8.6.
012dfed8 88 a6 10 81 00 00 00 00 - 50 f7 36 fd 18 e8 5f e2 ........P.6..._.
012dfee8 60 e6 e1 77 60 7e 7e ee - ff ff ff ff 50 ff 2d 01 `..w`~~.....P.-.
012dfef8 db e9 e1 77 cc fe 2d 01 - 01 00 00 00 00 00 00 00 ...w..-.........
012dff08 ec fe 2d 01 00 00 00 00 - dc 1e ce 00 90 1e ce 00 ..-.............
012dff18 c0 1e ce 00 30 01 00 00 - 84 02 00 00 68 21 50 c0 ....0.......h!P.
012dff28 01 00 00 00 00 10 50 c0 - 60 ad 0f fa c0 89 2e fd ......P.`.......
012dff38 00 00 00 00 5c 2c 20 bb - 00 00 00 00 cc c6 fd 7f ....\, .........
012dff48 00 00 00 00 84 02 00 00 - 6c ff 2d 01 28 ea e1 77 ........l.-.(..w
012dff58 1c ff 2d 01 dc 1e ce 00 - ba 72 00 00 ff 00 00 00 ..-......r......
012dff68 00 00 00 00 e0 7e f8 77 - c6 50 11 62 01 00 00 00 .....~.w.P.b....
012dff78 dc 1e ce 00 00 00 00 00 - ba 72 00 00 ff 00 00 00 .........r......
012dff88 00 00 00 00 ec ff 2d 01 - 00 00 00 00 2c 00 20 00 ......-.....,. .
012dff98 00 00 00 00 ff ff ff ff - 00 00 00 00 00 08 43 80 ..............C.
012dffa8 00 00 00 00 00 00 00 00 - 00 00 00 00 9d 9c f8 77 ...............w
012dffb8 bc b3 57 7c 00 00 00 00 - 00 00 00 00 2c 00 20 00 ..W|........,. .
012dffc8 00 00 00 00 00 c0 fd 7f - 04 00 00 00 c0 ff 2d 01 ..............-.
012dffd8 04 00 00 00 ff ff ff ff - 60 21 5c 7c 08 2b 57 7c ........`!\|.+W|

State Dump for Thread Id 0x69c

eax=77d37e70 ebx=00096b60 ecx=0006e334 edx=00000000 esi=00096a00 edi=00000100
eip=77f88b37 esp=0167fe28 ebp=0167ff74 iopl=0 nv up ei pl nz na pe nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202


function: ZwReplyWaitReceivePortEx
77f88b2c b8ac000000 mov eax,0xac
77f88b31 8d542404 lea edx,[esp+0x4]
ss:020f9d0f=ad9e97ae
77f88b35 cd2e int 2e
77f88b37 c21400 ret 0x14
77f88b3a 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0167FF74 77D59086 77D3AF8D 00096A00 77D50301 00070000
ntdll!ZwReplyWaitReceivePortEx
0167FFA8 77D37E88 00096238 0167FFEC 7C57B3BC 00096B60
rpcrt4!I_RpcBindingInqDynamicEndpointA
0167FFB4 7C57B3BC 00096B60 77D50301 00070000 00096B60
rpcrt4!I_RpcConnectionInqSockBuffSize2
0167FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

State Dump for Thread Id 0x76c

eax=7ce85ae5 ebx=00000102 ecx=01d601d4 edx=00000000 esi=77f88398 edi=016bff74
eip=77f883a3 esp=016bff60 ebp=016bff7c iopl=0 nv up ei pl nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206


function: NtDelayExecution
77f88398 b832000000 mov eax,0x32
77f8839d 8d542404 lea edx,[esp+0x4]
ss:02139e47=838cb782
77f883a1 cd2e int 2e
77f883a3 c20800 ret 0x8
77f883a6 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
016BFF7C 7C59A2CC 0000EA60 00000000 7CE89ACC 0000EA60 ntdll!NtDelayExecution
00007530 00000000 00000000 00000000 00000000 00000000 kernel32!Sleep

*----> Raw Stack Dump <----*
016bff60 01 a3 59 7c 00 00 00 00 - 74 ff 6b 01 31 a0 59 7c ..Y|....t.k.1.Y|
016bff70 d8 98 09 00 00 ba 3c dc - ff ff ff ff 30 75 00 00 ......<.....0u..
016bff80 cc a2 59 7c 60 ea 00 00 - 00 00 00 00 cc 9a e8 7c ..Y|`..........|
016bff90 60 ea 00 00 a7 5b e8 7c - 00 00 00 00 00 00 e2 7c `....[.|.......|
016bffa0 d8 98 09 00 ec ff 6b 01 - d8 98 09 00 ff 5a e8 7c ......k......Z.|
016bffb0 85 7d e3 7c 70 7d e3 7c - bc b3 57 7c d8 98 09 00 .}.|p}.|..W|....
016bffc0 85 7d e3 7c 70 7d e3 7c - d8 98 09 00 00 a0 fd 7f .}.|p}.|........
016bffd0 d4 01 d6 01 c0 ff 6b 01 - d4 01 d6 01 ff ff ff ff ......k.........
016bffe0 60 21 5c 7c 08 2b 57 7c - 00 00 00 00 00 00 00 00 `!\|.+W|........
016bfff0 00 00 00 00 e5 5a e8 7c - d8 98 09 00 00 00 00 00 .....Z.|........
016c0000 0d 00 af 6f 01 00 3f 00 - 3f 00 3f 00 3f 00 00 00 ...o..?.?.?.?...
016c0010 00 00 00 00 00 00 00 00 - 00 00 03 01 00 00 01 00 ................
016c0020 02 00 03 00 04 00 05 00 - 06 00 07 00 08 00 09 00 ................
016c0030 0a 00 0b 00 0c 00 0d 00 - 0e 00 0f 00 10 00 11 00 ................
016c0040 12 00 13 00 14 00 15 00 - 16 00 17 00 18 00 19 00 ................
016c0050 1a 00 1b 00 1c 00 1d 00 - 1e 00 1f 00 20 00 21 00 ............ .!.
016c0060 22 00 23 00 24 00 25 00 - 26 00 27 00 28 00 29 00 ".#.$.%.&.'.(.).
016c0070 2a 00 2b 00 2c 00 2d 00 - 2e 00 2f 00 30 00 31 00 *.+.,.-.../.0.1.
016c0080 32 00 33 00 34 00 35 00 - 36 00 37 00 38 00 39 00 2.3.4.5.6.7.8.9.
016c0090 3a 00 3b 00 3c 00 3d 00 - 3e 00 3f 00 40 00 41 00 :.;.<.=.>[email protected]

State Dump for Thread Id 0x654

eax=00000202 ebx=0205ff74 ecx=00000000 edx=00000000 esi=77f88f08 edi=000002a0
eip=77f88f13 esp=0205ff58 ebp=0205ff7c iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4]
ss:02ad9e3f=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0205FF7C 7C57B40F 000002A0 000927C0 00000000 6377FDFD
ntdll!ZwWaitForSingleObject
77F87FC0 4AFFC033 89257508 FF900C42 037D044A 520004C2
kernel32!WaitForSingleObject
0424548B 00000000 00000000 00000000 00000000 00000000 <nosymbols>

State Dump for Thread Id 0x5d0

eax=03e00538 ebx=0209ff74 ecx=014f66b0 edx=00000000 esi=77f88f08 edi=0000008c
eip=77f88f13 esp=0209ff58 ebp=0209ff7c iopl=0 nv up ei ng nz ac pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4]
ss:02b19e3f=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0209FF7C 7C57B40F 0000008C 000927C0 00000000 6377FDFD
ntdll!ZwWaitForSingleObject
77F87FC0 4AFFC033 89257508 FF900C42 037D044A 520004C2
kernel32!WaitForSingleObject
0424548B 00000000 00000000 00000000 00000000 00000000 <nosymbols>

State Dump for Thread Id 0x2bc

eax=00000334 ebx=77f88f08 ecx=02d3fc44 edx=00000000 esi=00000000 edi=00000001
eip=77f88f13 esp=02d3f17c ebp=02d3f1b4 iopl=0 nv up ei ng nz na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000286


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4]
ss:037b9063=323e372f
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
02D3F1B4 74FD3C59 00000330 00000334 00000001 00000004
ntdll!ZwWaitForSingleObject
02D3F2A0 20B0EC97 00000001 02D3F2E8 02D3F3EC 02D3F4F0 msafd!WSPSetSockOpt
02D662D0 00000348 00000000 00000000 00000000 00000000 !RegisterLsp

*----> Raw Stack Dump <----*
02d3f17c 75 12 fd 74 30 03 00 00 - 01 00 00 00 a0 f1 d3 02 u..t0...........
02d3f18c e8 f2 d3 02 28 f2 d3 02 - 18 f2 d3 02 60 d5 dd 7f ....(.......`...
02d3f19c 0b 98 c8 01 c0 b4 b3 ff - ff ff ff ff 10 d7 0a 00 ................
02d3f1ac 00 00 00 00 00 00 00 00 - a0 f2 d3 02 59 3c fd 74 ............Y<.t
02d3f1bc 30 03 00 00 34 03 00 00 - 01 00 00 00 04 00 00 00 0...4...........
02d3f1cc a1 c3 59 7c 88 ff d3 02 - 84 fe d3 02 00 00 00 00 ..Y|............
02d3f1dc 00 00 00 00 80 0f 05 fd - ff ff ff ff a8 02 00 78 ...............x
02d3f1ec b0 02 00 78 00 00 00 00 - 44 f5 d3 02 64 7e fb 77 ...x....D...d~.w
02d3f1fc e8 12 f8 77 ff ff ff ff - 48 f2 d3 02 1f c5 f8 77 ...w....H......w
02d3f20c 66 11 02 75 00 00 00 00 - 00 00 00 00 80 0f 05 fd f..u............
02d3f21c ff ff ff ff 01 00 00 00 - 00 03 00 00 34 03 00 00 ............4...
02d3f22c 19 00 00 00 ca cc 03 75 - 28 2e 0c 00 f8 f5 d3 02 .......u(.......
02d3f23c d8 f2 d3 02 aa 19 b0 20 - 48 03 00 00 d8 f2 d3 02 ....... H.......
02d3f24c 24 fc d3 02 f8 f5 d3 02 - 88 fe d3 02 b8 02 fd 74 $..............t
02d3f25c 10 d7 0a 00 00 00 00 00 - 00 00 00 00 18 f2 d3 02 ................
02d3f26c 2c 00 00 00 01 00 00 00 - 00 00 00 00 00 00 00 00 ,...............
02d3f27c 00 00 00 00 10 00 00 00 - 34 f2 d3 02 cc f1 d3 02 ........4.......
02d3f28c e8 f2 d3 02 44 fc d3 02 - 12 ea fd 74 88 3d fd 74 ....D......t.=.t
02d3f29c ff ff ff ff d0 62 d6 02 - 97 ec b0 20 01 00 00 00 .....b..... ....
02d3f2ac e8 f2 d3 02 ec f3 d3 02 - f0 f4 d3 02 88 ff d3 02 ................

State Dump for Thread Id 0x768

eax=75022b28 ebx=00102a30 ecx=00000000 edx=00000000 esi=77f88398 edi=000721d0
eip=77f883a3 esp=02eefe90 ebp=02eeffb4 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: NtDelayExecution
77f88398 b832000000 mov eax,0x32
77f8839d 8d542404 lea edx,[esp+0x4]
ss:03969d77=12162d19
77f883a1 cd2e int 2e
77f883a3 c20800 ret 0x8
77f883a6 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
02EEFFB4 7C57B3BC 00102A30 000721D0 000721D0 00102A30 ntdll!NtDelayExecution
02EEFFEC 00000000 75022B28 00102A30 00000000 00000000 kernel32!lstrcmpiW

*----> Raw Stack Dump <----*
02eefe90 83 2b 02 75 01 00 00 00 - a4 ff ee 02 d0 21 07 00 .+.u.........!..
02eefea0 43 3a 5c 57 49 4e 4e 54 - 5c 73 79 73 74 65 6d 33 C:\WINNT\system3
02eefeb0 32 5c 57 53 32 48 45 4c - 50 2e 44 4c 4c 00 00 00 2\WS2HELP.DLL...
02eefec0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
02eefed0 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
02eefee0 00 00 00 00 fe ff 00 00 - ff ff 01 00 00 00 00 00 ................
02eefef0 00 00 00 00 fa ff 00 00 - 01 00 01 00 00 00 00 00 ................
02eeff00 01 00 00 00 01 00 fd ff - 01 00 ff ff 00 00 00 00 ................
02eeff10 00 00 00 00 01 00 00 00 - fe ff 00 00 00 00 00 00 ................
02eeff20 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
02eeff30 60 ad 0f fa 20 60 5f fb - 00 00 00 00 5c bc b6 bb `... `_.....\...
02eeff40 46 02 00 00 7d c3 42 80 - 20 60 5f fb 80 61 5f fb F...}.B. `_..a_.
02eeff50 10 2f 06 80 00 00 00 00 - 00 00 00 00 00 00 00 00 ./..............
02eeff60 00 00 00 00 00 00 00 00 - ac bc b6 bb 2f 0b 43 80 ............/.C.
02eeff70 00 00 00 00 05 00 00 00 - 00 00 00 00 00 00 00 00 ................
02eeff80 00 00 00 00 5f f6 42 80 - 00 00 00 00 97 02 00 00 ...._.B.........
02eeff90 0a f7 42 80 60 ad 0f fa - 20 60 5f fb ff ff ff ff ..B.`... `_.....
02eeffa0 00 00 00 00 00 00 00 00 - 00 00 00 80 00 00 00 00 ................
02eeffb0 00 00 00 00 ec ff ee 02 - bc b3 57 7c 30 2a 10 00 ..........W|0*..
02eeffc0 d0 21 07 00 d0 21 07 00 - 30 2a 10 00 00 60 fd 7f .!...!..0*...`..

State Dump for Thread Id 0x4a4

eax=3a56d2d2 ebx=00000000 ecx=00c607a8 edx=00000000 esi=77f88f08 edi=00000390
eip=77f88f13 esp=0403ff54 ebp=0403ff78 iopl=0 nv up ei pl zr na po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246


function: ZwWaitForSingleObject
77f88f08 b8ea000000 mov eax,0xea
77f88f0d 8d542404 lea edx,[esp+0x4]
ss:04ab9e3b=????????
77f88f11 cd2e int 2e
77f88f13 c20c00 ret 0xc
77f88f16 8bff mov edi,edi

*----> Stack Back Trace <----*

FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0403FF78 7C57B40F 00000390 FFFFFFFF 00000000 3A56D331
ntdll!ZwWaitForSingleObject
0403FFA8 3A56D2E9 00000006 0403FFEC 7C57B3BC 00236938
kernel32!WaitForSingleObject
0403FFB4 7C57B3BC 00236938 0006F8D0 00000006 00236938 !OlkGetUIlangID
0403FFEC 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW

Thanks for the help.
--
Steve


Dave Patrick said:
You'll need to get to the bottom of the blue screen stop error. The rest is
an effect rather than a symptom. Check the event log for error details.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Steve said:
Hello,

Whenever I use the 'eject hardware' icon to disconnect my external
hardrive,
it proceeds normally until it says it is OK to stop the device. When I
turn
off the hardrive, the computer crashed, wrote something to a log and when
I
rebooted, the Username is the same in the Login-window but half the icons
on
the Desktop are missing after it boots.

When I looked at the directory structure using windows explorer, I could
see
that another user had been created - user.computer name - the new user
name
is the same as my original user name but has the ".computername"
extension.

I have been unable to get back to my original user name.

I have logged on as Administrator and deleted the new 'user.computername'
and when I reboot under my original name the computer creates the new
user.computername again.

How can I correct this?

My system is:
Dell Inspiron 8000
Windows 2000 SP4 with all Updates
Office 2000
CFP 2.4
BOC 4.5
NOD 32

Thanks in advance for help.
 
D

Dave Patrick

That isn't a blue screen stop. That's a watson log. This article may help.

http://support.microsoft.com/kb/308538
http://msdn.microsoft.com/en-us/library/cc265789.aspx
http://support.microsoft.com/kb/141465


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Steve said:
Dave,

Thank you for your reply.
A fault is listed under this Function - MsoCchSzLen

I do not possess the skills to interpret the Log so I posted the results
for
the event in question.
<snip>
 
S

Steve

Dave,

Thank you for the reply.

I am sorry, but I do not follow the reference to a "blue stop screen."

I googled that term and it references a Blue screen on boot-up. This is not
what is happening. It boots normally, but with a name that is the same but
does not have the same desktop or email accounts or even an internet
connection.

I followed the Links you provided and they all speak to dr watson logs.

My apologies, buy I am not understanding what I am supposed to do next.

Thank you for your patience.
--
Steve


Dave Patrick said:
That isn't a blue screen stop. That's a watson log. This article may help.

http://support.microsoft.com/kb/308538
http://msdn.microsoft.com/en-us/library/cc265789.aspx
http://support.microsoft.com/kb/141465


--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

Steve said:
Dave,

Thank you for your reply.
A fault is listed under this Function - MsoCchSzLen

I do not possess the skills to interpret the Log so I posted the results
for
the event in question.
<snip>
 
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D

Dave Patrick

Correct, that isn't a blue screen stop. You'll need to get to the bottom of
the cause of the unhandled error. Possibly the driver (or software) for the
removable disk if that's when it started happening. The profile issue is
more than likely an effect of this problem.



--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
 
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