E-faxes detaching

[Donna]

Is someone able to assist?
I have Windows 98 with Outlook Express and use a 3rd party
fax service to receive faxes via the internet which arrive
in Outlook Express as pdf attachments. Have just loaded
Outlook Express 6 over the weekend and it immediately
starting stripping out the pdf attachments
as "suspicious." Fumbling around, I managed to reset the
default and that allowed the attachments to come through.
Can't seem to duplicate the fix. But have not received
any faxes since (even though I sent a couple to myself).
This little home business is out of business if I can't
receive faxes. I'm not the most computer literate person
out there (obviously!) and am going a little nuts. Thank
you so much for any assistance you can offer! Donna

 

[Russ Valentine [MVP-Outlook]]

Wrong group. This group deals with neither OE nor third party Internet Fax
Services. Surely the Fax Service you hired has support. If not, fire them.

 

[Hal Hostetler [MVP DTS]]

Cannot Open E-Mail Attachments in Outlook Express After You Install SP1
http://support.microsoft.com/?kbid=329570
OLEXP: Using Virus Protection Features in OLEXP 6
(OE removed access to the unsafe attachments in your email)
http://support.microsoft.com/?kbid=291387

The articles will tell you to go to 'Tools|Options|Security' and remove the
checkmark from the fourth box down, the one labeled "Do not allow
attachments to be saved or opened that could potentially be a virus."

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
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