DVD woes

[LadySpudz]

Hopefully someone here can help with this problem, have posted other
places and not received a response.

Our DVD drive is a Philips DVD+RW. We have Philips DVD+RW dvd's.
Whenever we try to copy anything (have been trying to get our pics onto
DVD for quite awhile now) onto the dvd's using several different
programs, they all ask us to insert a dvd into the drive when there is
already one in. Taking the dvd out and trying again bring the same result.

Any assistance greatly appreciated.

 

[Cari]

Hopefully someone here can help with this problem, have posted other
places and not received a response.

Our DVD drive is a Philips DVD+RW. We have Philips DVD+RW dvd's.
Whenever we try to copy anything (have been trying to get our pics onto
DVD for quite awhile now) onto the dvd's using several different programs,
they all ask us to insert a dvd into the drive when there is already one
in. Taking the dvd out and trying again bring the same result.

Any assistance greatly appreciated.

What DVD burning software are you using?

 

[mbowen83]

Don't know if this will help or not, but do you have the latest
firmware. It also might be possible the firmware became corrupt.

 

[LadySpudz]

Have tried several . . . CD Burner XP Pro is currently on the machine.
Don't remember all we've tried, but had the same results with Pinnacle also.

 

[Cari]

The native burning of XP won't touch a DVD. Nero, Roxio, Sonic etc should
be fine.

 

[LadySpudz]

Have tried Nero along with Pinnacle plus a couple others. The one on
here atm is called CD Burner XP Pro (not windows) and none have seen
that there IS a dvd in the drive.

 

[LadySpudz]

I should point out that although the current program is called CD Burner
Pro, it does DVDs also.

 

[LadySpudz]

Don't know if this will help or not, but do you have the latest
firmware. It also might be possible the firmware became corrupt.

Had to do a re-install so maybe not - I'll check. The trouble with
shutting down was due to firmware with logitech mouse.

Thanks.