1) Often deleting the registry values if present from the first link in Mr.
Bobby Nonobaddog's suggestion does the trick.
2) Burn a new dvd slowly, using an iso tab with your burning software if one
is present.
3) Get to Device Manager by typing devmgmt.msc in run/win key + pause break
or
Rt. click My Computer>Prop>hardware tab>Device Manager if you like 5 steps
instead of one cmd. If you're set to PMI here change to DMO and if set to
DMO change to PMI:
a.. Click the + in front of IDE ATA/ATAPI Controllers
a.. Double Click the Secondary IDE Controller
a.. Click Advanced Settings
a.. Under Device 1 Next to Transfer Mode choose DMA (or vise versa)
a.. Click OK
a.. Reboot your System
And you are correct. That is the issue for code 39. The lower and Upper filters are in question. Your KB that you posted is the correct fix for the OP's issue
--
Daphne
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