dvd drives (rom and writer) suddenly not working after Norton issues

T

Tim

I currently use XP. I had Norton SystemWorks and a trial
version of Norton Internet Security on my computer. I
bought the full version of Internet Security. I
uninstalled the trial version, but then got a message
that said "ccRegVfy. exe failed to start because
ccTrust.dll was not found." At the same time, my dvd rom
and writer became unrecognizable when I went to My
Computer. I tried uninstalling all Norton components,
which is no simple task, but I still get the same
message. System Restore was no help, it won't restore to
any point before the Norton initial removal. Has anyone
else had a similar problem? I can't install either
Norton (SystemWorks or Internet Security) in the hope
that it will fix the problem itself because my roms don't
work. Any suggestions?
 
N

Nicholas

How to use the Norton SystemWorks cleanup utility (SymClean)
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

Download and run the above Symantec cleanup utility, reboot your computer,
logon with Administrator privileges, then proceed to install Norton 2002 or 2003
only.


--
Nicholas

---------------------------------------------------------------------


| I currently use XP. I had Norton SystemWorks and a trial
| version of Norton Internet Security on my computer. I
| bought the full version of Internet Security. I
| uninstalled the trial version, but then got a message
| that said "ccRegVfy. exe failed to start because
| ccTrust.dll was not found." At the same time, my dvd rom
| and writer became unrecognizable when I went to My
| Computer. I tried uninstalling all Norton components,
| which is no simple task, but I still get the same
| message. System Restore was no help, it won't restore to
| any point before the Norton initial removal. Has anyone
| else had a similar problem? I can't install either
| Norton (SystemWorks or Internet Security) in the hope
| that it will fix the problem itself because my roms don't
| work. Any suggestions?
 
C

Crusty \(-: Old B@stard :-\)

I can't install either Norton (SystemWorks or Internet Security) in the
hope
| that it will fix the problem itself because my roms don't| work. Any
suggestions?

Didn't you read where he says he can't install it?


How to use the Norton SystemWorks cleanup utility (SymClean)
http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

Download and run the above Symantec cleanup utility, reboot your computer,
logon with Administrator privileges, then proceed to install Norton 2002 or
2003
only.


--
Nicholas

---------------------------------------------------------------------


| I currently use XP. I had Norton SystemWorks and a trial
| version of Norton Internet Security on my computer. I
| bought the full version of Internet Security. I
| uninstalled the trial version, but then got a message
| that said "ccRegVfy. exe failed to start because
| ccTrust.dll was not found." At the same time, my dvd rom
| and writer became unrecognizable when I went to My
| Computer. I tried uninstalling all Norton components,
| which is no simple task, but I still get the same
| message. System Restore was no help, it won't restore to
| any point before the Norton initial removal. Has anyone
| else had a similar problem? I can't install either
| Norton (SystemWorks or Internet Security) in the hope
| that it will fix the problem itself because my roms don't
| work. Any suggestions?
 

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