DVD drive recognition disappers

[Guest]

Out of the blue, when trying to play a dvd or cd I receive an error message
that device cannot be found. Drive does not show up in My Computer. Drive
has an "!" symbol under its listing in Device Manager. I have tried to
unistall and reinstall. Nothing. Have also looked for an updated driver -
nothing. Its a TSSTcorp TS-L532B. Any help is appreciated.

 

[Guest]

Hi MarJayCol,

See if the information in this MSKB article helps you to resolve the problem:

CD-ROM access is missing and messages cite error code 31, code 32, code 19,
code 39, or code 41 after you remove Easy CD Creator in Windows XP
http://support.microsoft.com/kb/314060/en-us
(please note that although the article references Easy CD Creator, there are
other third-party software packages that will cause the same "problem" to
occur).

If you don't want to manually edit the registry, you can d/load and run the
registry patch that is available here:
http://aumha.org/win5/a/xpcd.php#problems
(look at the second "problem")



Regards,

 

[Jaymon]

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
This will clear the upper & lower filters too..
May be a bit easier to use..

The easiest way to check without going into the registry, would be to go to
Device Manager, open DVD/CD-ROM drives, right click one of your optical
drives, select properties from the menu, Details tab, you should see "Device
Instance Id" and a drop down arrow (v), click it, move the mouse pointer
down the list to highlight Device Upper filters and click it, do the same
for the Device Lower filters, Class Upper & Lower filters as well to see and
take note of their contents.. Also, there should be just 4 MS signed drivers
in the Drivers tab, driver details button, driver files details window, may
want to check, your call..

MS signed drivers: cdrom.sys, imapi.sys, redbook.sys, storprop.dll

See any other drivers in the filters..?
Cheers
j;-j